Running Diagnostics - Sierra Wireless AirCard 595U User Manual

To copy one or more entry:
1. Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select
multiple entries; to select all entries, select Edit > Select All.)
2. Select Edit > Copy.
3. Paste the entries (for example, into a text file or email message).
To delete all entries:
Click the Clear button.
To delete one or more entry:
1. Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select
multiple entries.)
2. Select Edit > Delete.

Running Diagnostics

To identify problems when connecting to the network, use the Device
Info & Diagnostics window. Device Info & Diagnostics evaluates issues with your
USB port, port configuration, network signal strength, Sprint Connection
Manager, and more. Once the program runs a diagnostics check, it recommends
solutions.
The program also displays information such as your phone number.
Results of the diagnostics can be shared with a Sprint Customer Service Specialist,
to assist that person with troubleshooting.
To access the Device Info & Diagnostics window:
1. Ensure the Sprint Mobile Broadband USB modem is inserted.
2. In Sprint Connection Manager, click Menu.
3. Select Device Info & Diagnostics.
72 Section 3D: Tools