Ricoh All in One Printer Operating Instructions Manual page 76

Troubleshooting When Using the Scanner Function
Message
Communication
error has oc-
curred on the
network.
Scanner is in
use for other
function. Please
wait.
Insufficient
memory. Close
all other appli-
cations, then
restart scan-
ning.
No User Code is
5
registered. Con-
sult your system
administrator.
Any of Login
User Name, Login
Password or
Driver Encryp-
tion Key is in-
correct.
70
Cause
A communication error has oc-
curred on the network.
A function of the machine other
than the scanner function is being
used such as the copier function.
Memory is insufficient.
Access is restricted with user
codes.
The entered login user name,
login password, or driver encryp-
tion key was invalid.
Solution
Check whether the client compu-
ter can use the TCP/IP protocol.
Wait for a while and reconnect.
• Close all the unnecessary ap-
plications running on the cli-
ent computer.
• Uninstall the TWAIN Driver,
restart the computer, and then
reinstall the TWAIN Driver.
Contact the administrator.
• Check the login user name,
login password, and driver
encryption key.
• Permission to use this func-
tion has not been granted.
Contact the administrator.