Barco ClickShare Installation Manual
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ClickShare
Installation Guide
R5900004/05
19/08/2014

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Summary of Contents for Barco ClickShare

  • Page 1 ClickShare Installation Guide R5900004/05 19/08/2014...
  • Page 2 Barco nv President Kennedypark 35, 8500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/esupport Visit us at the web: www.barco.com Printed in China...
  • Page 3 BARCO reserve all rights not expressly granted to you. You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by BARCO or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the Software or its documentation.
  • Page 4 Software, or any portion thereof, (i) that is based on specifications, drawings, models or other data furnished by you or, (ii) that is not provided by Barco or, (iii) that is modified, in spite of the prohibition for you to modify the software or, (iv) to the extent that you continue allegedly infringing activity after having been provided modifications that avoid the alleged infringement, or (v) where the use...
  • Page 5 Software, including the U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by the U.S. or other governments. 11. Barco shall be entitled to sub-contract all or any of Barco’s obligations hereunder to a third party and/or any of Barco’s affiliated companies.
  • Page 6 You acknowledge living up to the conditions of each separate Open Source Software license. In the development of the Software, the following Open Source Software components have been used (an updated list may be made available through the (customer section of the) Barco website or other (online) means): Open Source component...
  • Page 7 Open Source component Open Source License e2fsprogs http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html eglibc http://www.gnu.org/licenses/lgpl.html ethtool http://www.gnu.org/licenses/lgpl.html gdbserver http://www.gnu.org/licenses/lgpl.html grub http://www.gnu.org/licenses/lgpl.html gstreamer http://www.gnu.org/licenses/lgpl.html hdparm http://opensource.org/licenses/BSD-3-Clause hostapd http://opensource.org/licenses/BSD-3-Clause i2c-tools http://www.gnu.org/licenses/old-licenses/gpl-2.0.html iftop http://www.gnu.org/licenses/old-licenses/gpl-2.0.html iperf http://opensource.org/licenses/BSD-3-Clause iptables http://www.gnu.org/licenses/old-licenses/gpl-2.0.html http://opensource.org/licenses/BSD-3-Clause http://www.gnu.org/licenses/old-licenses/gpl-2.0.html attr http://www.gnu.org/licenses/old-licenses/gpl-2.0.html libarchive http://opensource.org/licenses/bsd-license.php libav http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html libcap2 http://www.gnu.org/licenses/gpl.html libdaemon0 http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html libdrm2...
  • Page 8 Open Source component Open Source License libpixman-1-0 http://changelogs.ubuntu.com/changelogs/pool/main/p/pixman/pixman_0.10.0- 0ubuntu1/libpixman-1-0.copyright libpng12-0 http://www.libpng.org/pub/png/src/libpng-LICENSE.txt libpopt0 http://opensource.org/licenses/MIT libsm6 libstdc++6 http://www.gnu.org/licenses/gpl.html libtalloc2 http://www.gnu.org/licenses/lgpl.html libusb http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html libxml2 http://opensource.org/licenses/MIT libz1 Free license lighttpd http://opensource.org/licenses/BSD-3-Clause lmsensors http://www.gnu.org/licenses/gpl.html logrotate http://www.gnu.org/licenses/gpl.html makedevs http://www.gnu.org/licenses/gpl.html memtest86plus http://www.gnu.org/licenses/gpl.html mesa http://opensource.org/licenses/MIT module-init-tools http://www.gnu.org/licenses/old-licenses/gpl-2.0.html modutils http://www.gnu.org/licenses/old-licenses/gpl-2.0.html monit http://www.gnu.org/licenses/gpl.html...
  • Page 9 The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of complaint, Barco can repair the fault or provide a replacement at its own discretion within an appropriate period.
  • Page 10 Radio Frequency (RF) Exposure Information The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 11 Informations concernant l’exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil Barco est inférieure à la limite d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.
  • Page 13: Table Of Contents

    2. ClickShare Specifications ................
  • Page 14 Index........................83 R5900004 CLICKSHARE 19/08/2014...
  • Page 15: Introduction To The Installation Guide

    Downloads. This installation guide explains how to install ClickShare in a meeting room and how to use ClickShare Link in combination with an iPad; It explains also how to make everything operational. It provides detailed information on how to configure ClickShare.
  • Page 16: Symbols And Fonts

    Menu items are indicated in italic. • Step related notes, tips, warnings or cautions are printed in italic. • Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon. R5900004 CLICKSHARE 19/08/2014...
  • Page 17: Clickshare Specifications

    Components ClickShare set A standard ClickShare set consists of a Base Unit, a Tray and 4 Buttons. Depending on the location where you buy the product, the software of the Base Unit is different. If needed, you can buy additional Buttons and Trays.
  • Page 18: Clickshare Specifications

    Image 2-2 ClickShare Link Using the optional ClickShare Link allows you to use your iPad with ClickShare. Via a cable or wireless via Apple TV, the complete content of your iPad touchscreen is transferred to the meeting room screen A ClickShare Link kit contains: •...
  • Page 19 Android Available via ClickShare Presenter app for static content. For iOS devices, the optional compatibility ClickShare Link and AppleTV (version 3 or higher) can be used to show dynamic content, from ClickShare CSC Base Unit software v01.02.00.09 onwards Audio Analog audio from ClickShare CSC Base Unit software v01.02.00.09 onwards...
  • Page 20: Clickshare Link Specifications

    2. ClickShare Specifications Warranty 3 years standard System requirements PC minimum requirements: CPU: Intel Pentium Dual Core E2140 – 2 * 1600 Mhz (or equivalent: AMD Athlon 64 X2 3800+ - 2 * 2000 Mhz) Memory: 1024 MB RAM OS: Windows XP Pro/Home (SP3) (Windows Vista/7 supported, but requires more RAM) PC recommended requirements: CPU: Intel Core 2 Duo E4600 –...
  • Page 21 firmware are up to date. If not, the Base Unit updates the software and/or firmware. To update the Base Unit software, download the latest version of the software from the Barco website. Copy the file on a USB stick and plug it into the USB port of the Base Unit.
  • Page 22 Usage of antennas other than the ones provided with the unit are allowed within the restrictions on usage of other antennas defined by local regulations. Barco does not take responsibility for damage or disturbance of other devices that may be caused by using a different antenna.
  • Page 23: About The Button

    2. ClickShare Specifications Antenna type : Dipole Gain : Maximum 2dBi peak gain in 2.4GHz and 5Ghz band Ventilation grids Ventilation grids are foreseen on the top and both sides of the Base Unit. Image 2-5 Ventilation grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides.
  • Page 24 Holding the button for 2 seconds brings the content of the laptop’s screen as full screen on the meeting screen, removing other sources currently displayed. LED ring The LED ring indicates the current status of your ClickShare. LEDs behavior Explanation white blinking •...
  • Page 25: About The Tray

    Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store. Before you can use your mobile device with ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit Wi-Fi.
  • Page 26 2. ClickShare Specifications Used on Logo ClickShare Presenter Android and iOS MirrorOp Sender for Galaxy Samsung Galaxy only R5900004 CLICKSHARE 19/08/2014...
  • Page 27: Getting Started

    For more information on the different ways to configure ClickShare, see "Accessing the ClickShare Web Interface", page 37. ClickShare is ready to be used. For more information on using ClickShare, refer to the ClickShare User Guide (R5900001). This manual can be found on Barco’s website www.barco.com/clickshare...
  • Page 28 3. Getting started R5900004 CLICKSHARE 19/08/2014...
  • Page 29: Clickshare Installation

    4. ClickShare installation 4. CLICKSHARE INSTALLATION About this chapter The installation chapter gives an overview of the different ways to install the base unit of ClickShare, the possible connections and the use of ClickShare Link for an iPad connection. Overview •...
  • Page 30: Table Mounting

    Note: Mounting screws and plugs are not included in the ClickShare box . The type of screws and plugs depend on the type of wall (stone, wood, plasterboard, ...) you are mounting the Base Unit to. Make sure the head of the screw is not larger than the hole in the bracket.
  • Page 31: Ceiling Mounting

    Ceiling mounting About ceiling mounting Use the mounting brackets, inserted in the ClickShare box, to mount the Base unit to the ceiling. ARNING Never use the “keyholes” in the mounting brackets to mount the Base unit to the ceiling ! Necessary tools •...
  • Page 32 4. ClickShare installation Necessary parts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriver (not included) How to install 1. Drill four holes in the ceiling according to the dimensions indicated in the picture below (length: 277mm, depth: 157mm)
  • Page 33: Rack Mounting

    4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 mounting screws. Note: Mounting screws and plugs are not included in the ClickShare box . The type of screws and plugs depends on the type of ceiling (stone, wood, plasterboard, ...) you are mounting the Base Unit to.
  • Page 34 4. ClickShare installation Image 4-4 Removal of pre-mounted screws 2. Place the Base Unit on the rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 4-5. 3. Fasten the antenna to the front panel of the rack mount.
  • Page 35: Recommendations About Antenna Placement And Orientation

    Due to the particular radio pattern of the dipole antennas, the antennas should not be placed just above potential positions of ClickShare users. As a result, the advised position for the antennas is at the side of the meeting room.
  • Page 36 Supported types of displays are: Single Link DVI DisplayPort VGA: use the adapter included in the ClickShare box (reduced blanking on highest resolution) HDMI: use an adapter cable (not included in the box) 2560x1080 via Dual Link DVI: Use Barco kit B5606021.
  • Page 37: Audio Connection

    About audio The ClickShare Button captures the audio output of the user’s laptop and sends it to the Base Unit together with the video signal. The Base Unit will then mix the audio signals from all Buttons that are sharing their content. The mixed audio will be output at line levels from the mini jack socket (3.5mm) (green connector on the back of the Base unit) or via the DisplayPort connector depending...
  • Page 38: Power Connection And Switching On

    How to connect 1. Plug the power cable in the mains power connector at the back of the Base Unit Note: The local variant of the power cable is included in the ClickShare box. Image 4-11 Power connection...
  • Page 39: Connecting An Ios Device

    About an iOS device connection The ClickShare Link allows users to get the content from an iOS device touchscreen to the large meeting room screen. The iOS device behaves like an additional laptop. Note that the ClickShare Link only streams video, sound is not supported.
  • Page 40 Image 4-13 iPad connection via cable 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable. 3. Connect the power adapter to the power input of the ClickShare Link.
  • Page 41 Image 4-18 Wireless iPad connection 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable. 3. Connect the HDMI side of the cable to the Apple TV.
  • Page 42 In this example, we will connect to the wireless network of the Base Unit. If you want to use a different network, please contact your IT administrator. Go into the Apple TV main menu and connect to the ClickShare Base Unit WiFi (IP address = 192.168.2.1, password : clickshare, SSID: ClickSharre-”serial number unit”) Image 4-23 Continue without internet.
  • Page 43 Calibrate the ClickShare Link to the Apple TV menu by going into the ClickShare Base Unit web interface. By calibrating the Link, we make sure that the Apple TV menu is not shown in the ClickShare composition. iOS content will only be shown when an iOS device is actually sharing via AirPlay.
  • Page 44 4. ClickShare installation Image 4-30 R5900004 CLICKSHARE 19/08/2014...
  • Page 45: Preparing The Buttons

    To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. By default, the four Buttons delivered with the ClickShare set are already paired to the specific Base Unit.
  • Page 46: Pre-Install Of The Launcher Service

    Pre-install of the Launcher service Launcher service pre-install The ClickShare Launcher service can be pre-installed on your laptop or on company level. How this is done depends on your IT infrastructure. When the Launcher service is pre-installed, a launcher application runs in the background. When you plug the Button in your laptop, the ClickShare application will be run from the Button automatically.
  • Page 47: Clickshare Launcher Installer

    After the setup finished, the ClickShare launcher will be started automatically. Silent setup In this setup, a user or an IT admin can install the ClickShare launcher using the Windows command prompt. Following is an example of a silent installation: msiexec.exe /i ClickShare_Launcher_01_06_00_0144_Setup_Win.msi ACCEPT_EULA=YES INSTALLDIR=C:\...
  • Page 48 Parameter Description LAUNCH_APP The ClickShare launcher application will be started right after the installation finishes if this parameter is set to YES. Otherwise, the launcher application will not be started. This parameter indicates that the installation will be done in silent mode, meaning that there will be no visible windows during the installation.
  • Page 49: Web Interface

    Note: Supported browsers are Internet Explorer 8 or higher, Firefox, Google Chrome and Safari. 2. Browse to the IP address you can find in the top left corner of the ClickShare welcome screen. Note: The Wired IP address is only visible when the Base Unit is connected to the LAN.
  • Page 50: Language Setup Web Interface

    To access the Web Interface via the Base Unit wireless network 1. On your laptop, connect to the Base Unit wireless network. The default SSID and password to connect to the Base Unit are respectively ’ClickShare-<serial base number>’ and ’clickshare’. 2. On your laptop, open a browser.
  • Page 51: About Clickshare Tabs

    Overview ClickShare has a main tab bar (red bar with white text) containing 3 tabs, Setup, Maintenance and Help. Each main tab contains sub tabs. The sub tabs are only displayed when a main tab is selected. These sub tabs are displayed in a gray bar. The functionality of these sub tabs is explained in the next topics.
  • Page 52: Basic Settings

    About Basic settings The basic settings contain the following information: • Meeting room name • Meeting room location • Welcome message To change the basic settings 1. Log in to the ClickShare web interface. 2. Click the Setup tab. R5900004 CLICKSHARE 19/08/2014...
  • Page 53 Note: The name of the meeting room is used by the Client software to identify the Base Unit it is connected to. 4. Click Apply to confirm your changes. R5900004 CLICKSHARE 19/08/2014...
  • Page 54: Wallpaper (Background) Selection

    The new name, location and welcome message are displayed in the left top corner of the screen. Wallpaper (background) selection About wallpaper When ClickShare starts up, a background (wallpaper) is displayed. By default a general ClickShare and a quick start wallpaper are available. The possibility exists to upload personal backgrounds (wallpapers). Wallpaper selection 1.
  • Page 55 Wallpaper selection 3. Select one of the available wallpapers (3). Note: By default a general Barco ClickShare wallpaper and a ClickShare Quick Start Guide wallpapers are available. They are automatically resized to fit the aspect ratio of the screen. The selected wallpaper is indicated with a red square around the preview. The preview pane shows the selected wallpaper before it is applied.
  • Page 56: Personalized Wallpapers

    Maximum one image can be uploaded. If you want to upload another one, first remove the previous one. How to upload 1. Log in to the ClickShare web interface. 2. Click the Setup tab (1) and then the Wallpaper tab (2).
  • Page 57 5. Now follow the wall paper selection procedure to activate the personalized wallpaper. Remove personalized wallpaper 1. While the wallpaper tab is open, hover the mouse over the selection. Image 6-10 The image shows an extra delete button. R5900004 CLICKSHARE 19/08/2014...
  • Page 58: Display Settings

    9. Click Apply to confirm your changes. Note about EDID The timings of the ClickShare Base Unit display output are based on the information contained in the EDID of the meeting room display or projector. Such an EDID contains at least the following information:...
  • Page 59: Display Output Settings

    (horizontal and vertical),... About auto resolution When the ClickShare Base Unit display output is put in auto mode, the display output timings will be based on the Preferred Timing as described in the meeting room display or projector EDID.
  • Page 60 As the base unit supports dual display, an output can be associated with the primary display or with the secondary display. Auto- matically the second input is associated with the free display. To change the position, click on the drop down box next to ClickShare Position and select the position. The corresponding display is associated with the output port.
  • Page 61: On-Screen Text Format

    3. When changes are made, click Apply to activate the new settings. To cancel the changes, click Refresh Page. Language selection 1. Select the language of the on-screen text and ClickShare Instructions wallpaper. Click on the drop down box next to Language and select the desired language. Image 6-16...
  • Page 62 Medium Large 2. To change the text style, click on the drop down menu and select the desired style. Background color 1. Click in the input field next to Background Color or click on the color icon. R5900004 CLICKSHARE 19/08/2014...
  • Page 63: Audio Settings

    The audio functionality can be disabled or enabled. When the enable and/or disable setting is changed, the Buttons must be re-paired before the setting becomes active. Audio can be output via mini jack (analog) or via the DisplayPort output (digital). R5900004 CLICKSHARE 19/08/2014...
  • Page 64: Advanced Settings: Hostname

    Audio settings How to change 1. Log in to the ClickShare web interface. 2. Click the Setup tab and then the Audio tab. 3. To enable audio on the Base Unit, check the check box next to Enable Audio Functionality.
  • Page 65: Advanced Settings: Lan Network Settings

    IP address when a computer is plugged into a different place in the network. DHCP setup of the LAN network 1. Log in to the ClickShare web interface. 2. Click the Setup tab (1) and click Advanced (2). Image 6-22 DHCP setup The Advanced tab is displayed.
  • Page 66: Advanced Settings: Wifi Settings

    6. Web Interface 4. Click Apply to confirm the changes. Fixed IP address setup 1. Log in to the ClickShare web interface. 2. Click the Setup tab (1) and click Advanced (2). Image 6-23 Fixed IP address The Advanced tab is displayed.
  • Page 67: Advanced Settings: Access Ssh

    A Secured Shell access can be enabled or disabled for the wireless interface and/or for the Ethernet port. How to enable-disable 1. Log in to the ClickShare web interface. 2. Click the Setup tab (1) and click Advanced (2). 3. To enable access via wireless interface, check the check box next to Enable SSH via wireless interface (3).
  • Page 68: Advanced Settings: Access Web Interface

    The web interface is always accessible via the Ethernet port. Access via the wireless interface can be enabled or disabled. How to enable-disable 1. Log in to the ClickShare web interface. 2. Click the Setup tab (1) and click Advanced (2).
  • Page 69: Integration, Polycom

    When both, ClickShare and Polycom systems are installed in a meeting room, typically the video output of the ClickShare Base Unit is connected to the Polycom unit as a source input. In this case, a user can share content using ClickShare, which is then shown on the Polycom system.
  • Page 70 , the ClickShare Base Unit sends “notify vidsourcechanges” API command to the Polycom unit. From that moment on, if content coming from ClickShare is taken out from the display by the Polycom unit , all ClickShare Buttons that are currently sharing content will go to Ready to Share mode and the ClickShare Base Unit will go to the standby mode.
  • Page 71: Maintenance, Status Check Clickshare

    • Sensors • System management To check the system status 1. Log in to the ClickShare web interface. 2. Click the Maintenance tab and click Status. The Status tab page is displayed. Image 6-29 Status overview Detailed info for the WiFi network To see the MAC address of the associated devices, click on the corresponding detail button to get an overview.
  • Page 72: Maintenance, Buttons Information

    6. Web Interface Image 6-30 Detail associated devices System Management Use the Restart System button to restart ClickShare. Use the Shutdown System button to shutdown ClickShare. Image 6-31 System management 6.19 Maintenance, Buttons information About buttons The Buttons tab gives information on the Buttons that have been paired to the Base Unit.
  • Page 73 The Button needs to be paired to the Base Unit again before using it. The Button firmware version is incompatible with the Base Unit firmware version. 3. To get more information on the Button firmware, the number of connections and the MAC address, click More..R5900004 CLICKSHARE 19/08/2014...
  • Page 74: Maintenance, Update Buttons Over Wifi

    By clicking on Download (3), an XML file is downloaded on the PC. This file contains all information about the base unit to pair buttons on your PC instead of on the base unit itself. To pair buttons on a PC you need to install the ClickShare Button Manager program.
  • Page 75: Calibrating A Clickshare Link

    In the context of Apple TV combined with the Link frame grabber, calibration is the procedure of detecting and determining a refer- ence image. This is used by the Auto Show/Hide function : When the output image of the ClickShare Link matches the reference image the output of the ClickShare Link is hidden.
  • Page 76: Base Unit Software Update

    6.23 Base Unit software update About Software update The software of the Base Unit can be updated via the web interface. The latest version of the software is available on Barco’s website, www.barco.com/clickshare. Click on Download Software. R5900004 CLICKSHARE 19/08/2014...
  • Page 77 5. Browse to the file with the new software and click Open to start the upload. Note: This should be an ipk file. You might have to unzip the file downloaded from Barco’s website. Note: Updating the software to the Base Unit and installing it can take several minutes. Progress can be followed on the meeting room display.
  • Page 78: Downloads From Base Unit (Launcher Service)

    6.24 Downloads from Base Unit (launcher service) About downloads The launcher service and the ClickShare client software for PC or MAC are stored on the Base Unit and can be downloaded for installation on the user’s PC. For more information, see "Pre-install of the Launcher service", page 34.
  • Page 79: Manage System Configuration

    3. To download the Launcher Service, for Windows, click on Download Windows Launcher or for Mac, click on Download Mac Launcher. 4. To download the ClickShare Client, for Windows, click on Download Windows Client or for Mac, click on Download Mac Client. 6.25 Manage System Configuration About Manage system configuration...
  • Page 80: Load Default Settings

    Base Unit has not changed from SSID or wireless password. 6.26 Load Default Settings About default settings The ClickShare Base Unit can return to the factory default settings. The following settings are the defaults: •...
  • Page 81: Administrator Password

    6. Web Interface How to restore factory defaults 1. Log in to the ClickShare web interface. 2. Click the Maintenance tab (1) and then click Configuration (2).. Image 6-43 Factory defaults 3. Click on Load Default Settings to return to the factory defaults (3).
  • Page 82: Integrator Password

    6.28 Integrator password About the integrator password When an integrator wants to access the ClickShare Base Unit via API commands a typical password can be required. This password can be changed at any time by the administrator of the ClickShare Base Unit.
  • Page 83: Log Settings

    Base Unit How to use 1. Log in to the ClickShare web interface. 2. Click the Maintenance tab (1) and then click Logging (2).. The content of the Logging tab is displayed.
  • Page 84: Clickshare Help, Barco Contact Data

    If the launcher service is running hold down the shift key while connecting the dongle to the PC, until logging is started. If the launcher service is not running : hold down the shift key while double clicking the ClickShare application.
  • Page 85: Barco Clickshare Eula

    6. Web Interface Image 6-49 The content of the Contact tab is displayed. The Contact page contains a link to the ClickShare home page on Barco’s website (3). 3. Click on the link Visit the ClickShare product page. 4. Click Downloads Image 6-50 All kind of manuals, brochures and software updates can be found on that page.
  • Page 86 4. In the File Download window, click Save. The Save as window opens. 5. Browse to the location where to store the EULA file and click Save. A copy of the Barco ClickShare EULA has been saved to your laptop. R5900004 CLICKSHARE 19/08/2014...
  • Page 87: Software Updates

    USB stick To update the Base Unit software by copying the software on a USB stick 1. Download the latest version of the software from Barco’s website, , www.barco.com/clickshare. Click on Visit the ClickShare product page and go to tab Downloads 2.
  • Page 88 7. Software updates Image 7-2 R5900004 CLICKSHARE 19/08/2014...
  • Page 89: Troubleshooting

    Refer to the corresponding chapter of the documentation. • Check the proxy settings Users do not get a ClickShare drive when • No automatic refresh of drives • Refresh your view on the laptop. inserting the Button in their laptop.
  • Page 90 Only four screens can to use the Show me full screen function. appear simultaneously The ClickShare software is not running. Go to the ClickShare drive and run the software. Your content is removed from the display Connection to the Base Unit is lost.
  • Page 91 Windows XP the appropriate solution via link : Computer”. http://support.microsoft.com/kb/297694 ClickShare does not work on my Mac ClickShare with software version This is a known issue. Upgrade the Base 01.01.00.0092 is not compatible with Unit with the latest software version to fix MacBook with Retina display the problem.
  • Page 92 Interface and change the Frequency band and/or WiFi channel. After +/- 1 minute, the processes should automatically recover. ClickShare Base Unit does not start up Configuration file is corrupted Browse to the Configuration tab of the correctly Web Interface and press “Load Default Settings”.
  • Page 93: Environmental Information

    According to the “China Administration on Control of Pollution Caused by Electronic Information Products” (Also called RoHS of Chinese Mainland), the table below lists the names and contents of toxic and/or hazardous substances that Barco’s product may contain. The RoHS of Chinese Mainland is included in the MCV standard of the Ministry of Information Industry of China, in the section “Limit Requirements of toxic substances in Electronic Information Products”.
  • Page 94: Production Address

    Pollution Control Labeling Standard” of Chinese Mainland, marked with the Environmental Friendly Use Period (EFUP) logo. The number inside the EFUP logo that Barco uses (please refer to the photo) is based on the “Standard of Electronic Information Products Environmental Friendly Use Period” of Chinese Mainland.
  • Page 95: Index

    Configured Links Configured Links Connecting 23, 25–27 Software 64, 66 Base Unit 23, 25–27 Status Audio Mobile Device Display Support iOS device Power On-screen text format Display Output settings Pairing Buttons Display settings Password administrator Change Password integrator R5900004 CLICKSHARE 19/08/2014...
  • Page 96 Table mounting On-screen text format Base unit Password Tray Change About Password administrator Troubleshooting Change Troubleshooting list Setup Integration Tabs Wallpaper 42, 44 Update Personalized Software Selection WiFi settings Web Interface Access Wall mounting WiFi settings Base unit R5900004 CLICKSHARE 19/08/2014...

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