Page 1 MS910 Series User's Guide June 2014 www.lexmark.com Machine type(s): 4021 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Learning about the printer................8 Finding information about the printer......................8 Connecting the printer to an outlet......................9 Selecting a location for the printer......................9 Printer configurations..........................10 Understanding the printer control panel............13 Using the control panel...........................13 Understanding the colors of the Sleep button and indicator lights............13 Understanding the home screen......................14 Using the touch-screen buttons......................15 Setting up and using the home screen applications........17...
Page 3 Contents Configuring Universal paper settings......................46 Loading trays............................46 Loading the multipurpose feeder......................48 Linking and unlinking trays........................51 Paper and specialty media guide..............53 Using specialty media..........................53 Paper guidelines............................55 Supported paper sizes, types, and weights.....................58 Printing......................64 Printing forms and a document.......................64 Printing from a flash drive or mobile device...................65 Printing confidential and other held jobs....................67 Printing information pages........................68 Canceling a print job..........................69...
Page 4 Contents Finding printer security information.....................128 Maintaining the printer................129 Cleaning printer parts..........................129 Checking the status of parts and supplies.....................133 Estimated number of remaining pages....................133 Ordering supplies..........................134 Ordering a 300K maintenance kit......................135 Storing parts and supplies........................135 Replacing supplies..........................136 Replacing the 300K maintenance kit.....................147 Moving the printer..........................157 Managing the printer................158 Checking the virtual display........................158...
Page 5 Contents Solving print problems..........................206 Solving home screen application problems...................232 Embedded Web Server does not open....................232 Contacting customer support........................233 Notices.....................234 Product information..........................234 Edition notice............................234 Power consumption..........................239 Index......................248...
Page 6: Safety Information
Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 7 CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 8: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available at features of your printer http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 9: Connecting The Printer To An Outlet
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 10: Printer Configurations
Learning about the printer • Observe the recommended temperatures and avoid fluctuations: Ambient temperature 10 to 30°C (50 to 86°F) Storage temperature -10 to 40°C (14 to 104°F) • Allow the following recommended amount of space around the printer for proper ventilation: Rear 120 mm (4.8 in.) Right side 400 mm (15.7 in.)
Page 11: Basic Model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 12 Learning about the printer Hardware option Alternative hardware option Staple finisher None 3000‑sheet tray None 2 x 500‑sheet tray 2500‑sheet tray 2500‑sheet tray 2 x 500‑sheet tray Finisher None • Staple, hole punch finisher • Booklet finisher When using optional trays: •...
Page 13: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the control panel Use the Display • Show the status of the printer. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 14: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state.
Page 15: Using The Touch-Screen Buttons
Understanding the printer control panel Touch View, select, or print photos and documents from a flash drive. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. Menus Access printer menus.
Page 16 Understanding the printer control panel Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Touch Return to the home screen.
Page 17: Setting Up And Using The Home Screen Applications
Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server.
Page 18: Activating The Home Screen Applications
Change Background > select background to use Touch Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com.
Page 19: Understanding Eco-Settings
Setting up and using the home screen applications Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored.
Page 20: Setting Up Remote Operator Panel
Setting up and using the home screen applications Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.
Page 21: Additional Printer Setup
– Forms and Bar Code – PRESCRIBE – IPDS • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Standard 10/100/1000 Ethernet – MarkNet N8350 802.11 b/g/n wireless print server – MarkNet N8352 802.11 b/g/n wireless print server Accessing the controller board Note: Use the screwdriver located inside the bottom front door of the printer.
Page 22 Additional printer setup Remove the connector cover. Remove the screws from the controller board access cover. Remove the access cover. Use the following illustration to locate the appropriate connector: Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Page 23 Additional printer setup Option card connector Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Align the base of the access cover to the printer.
Page 24: Installing A Memory Card
Additional printer setup Reattach the access cover. Tighten the screws on the access cover. Reattach the connector cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 25: Installing An Optional Card
Additional printer setup Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 26: Installing An Internal Solutions Port
Installing an Internal Solutions Port Note: Use the screwdriver located inside the bottom front door of the printer. The controller board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 27 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer first before touching any controller board electronic components or connectors. Unpack the ISP kit. Plastic mounting bracket Thumbscrews Access the controller board.
Page 28: Installing A Printer Hard Disk
Additional printer setup Use the thumbscrew to attach the bracket to the ISP. Secure the ISP mounting bracket to the controller board cage using the screws. Insert the plug of the ISP interface cable into the connector of the controller board. Installing a printer hard disk Note: Use the screwdriver located inside the bottom front door of the printer.
Page 29 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 30 Additional printer setup To install a hard disk onto the ISP: Remove the screws attached to the hard disk mounting bracket, and then remove the bracket. Align the standoffs of the hard disk to the holes in the ISP, and then press the hard disk down until the standoffs are in place.
Page 31 Additional printer setup To install a hard disk directly on the controller board cage: Align the standoffs of the hard disk to the holes in the controller board cage, and then press the hard disk down until the standoffs are in place. Installation warning: Hold the hard disk by its edges.
Page 32: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: Use the screwdriver located inside the bottom front door of the printer. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 33: Installing Hardware Options
If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 34: Installing Optional Trays
If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. The optional trays come with the following accessories:...
Page 35 Additional printer setup Accessory name Quantity Locking clip Metal bracket Screw Turn off the printer. Unplug the power cord from the electrical outlet and from the printer. Unpack the optional tray, and then remove all packing material.
Page 36 Additional printer setup Attach the stabilizing feet to the optional tray. Note: Make sure the feet click into place. Remove the connector cover from the printer. Lift the printer using the handles at the sides. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 37 Additional printer setup Align the printer with the tray, and then lower the printer into place. Remove the tape from the connectors, and then plug the connectors into the receptacle of the printer. Open Tray 2 and Tray 3.
Page 38 Additional printer setup Secure the tray to the printer using the locking clips and the metal bracket. • Back • Front Reinstall the connector cover. Connect the power cord to the printer and electrical outlet.
Page 39: Attaching Cables
Additional printer setup Turn on the printer. Set the printer software to recognize the optional tray. For more information, see “Adding available options in the print driver” on page Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature or USB cable, during a lightning storm.
Page 40: Setting Up The Printer Software
Additional printer setup Setting up the printer software Installing the printer Obtain a copy of the software installer package. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users Open the printers folder.
Page 41: Networking
Additional printer setup Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. •...
Page 42: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup • Security Method—There are four basic options for Security Method: – WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. –...
Page 43 Additional printer setup Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. Follow the instructions on the printer display.
Page 44: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter.
Page 45: Verifying Printer Setup
Additional printer setup Apply the changes. Setting up serial printing (Windows only) After installing the serial or communication (COM) port, configure the printer and the computer. Note: Serial printing reduces print speed. Set the parameters in the printer. From the control panel, navigate to the menu for the port settings. Locate the menu for the serial port settings, and then adjust the settings, if necessary.
Page 46: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 160 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 47 Loading paper and specialty media Squeeze and slide the paper guides to the correct position for the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the guides. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 48: Loading The Multipurpose Feeder
Loading paper and specialty media Load the paper stack with the printable side faceup. Notes: • Load printable side facedown for duplex printing. • Load pre-punched paper with the holes toward the front or the left side of the tray. •...
Page 49 Loading paper and specialty media Adjust the guide to match the size of the paper you are loading. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 50 Loading paper and specialty media Without an optional finisher With an optional finisher Two‑sided printing Two‑sided printing Note: For long-edge orientation, load letterhead faceup Note: For long-edge orientation, load letterhead faceup with the header on the right side of the feeder. with the header on the left side of the feeder.
Page 51: Linking And Unlinking Trays
Loading paper and specialty media • Make sure that the paper is below the maximum fill line. Overfilling may cause paper jams. From the control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the feeder.
Page 52: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type From the home screen, navigate to: > Paper Menu > Custom Names Type a custom paper type name, and then apply the changes. Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays.
Page 53: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
Page 54: Tips On Using Labels
• Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.
Page 55: Paper Guidelines
Paper and specialty media guide Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. •...
Page 56: Grain Direction
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 57 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 58: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity...
Page 59 Paper and specialty media guide Paper size Dimensions Standard Standard 2 x 500‑ 2500‑sheet 3000‑sheet Multipurpose Two‑sided 500‑sheet 500‑sheet sheet tray tray printing feeder tray (Tray tray (Tray tray Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) JIS B4 257 x 364 mm...
Page 60: Paper Types And Weights Supported By The Printer
Paper and specialty media guide Paper size Dimensions Standard Standard 2 x 500‑ 2500‑sheet 3000‑sheet Multipurpose Two‑sided 500‑sheet 500‑sheet sheet tray tray printing feeder tray (Tray tray (Tray tray C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other 98 x 162 mm...
Page 61 Paper and specialty media guide Paper type Standard Standard 2 x 500‑sheet 2500‑sheet 3000‑sheet Multipurpose 500‑sheet tray 500‑sheet tray tray tray tray feeder (Tray 1) (Tray 2) Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type Paper is supported for two‑sided printing.
Page 62 Paper and specialty media guide Paper size Staple finisher Staple, hole punch Staple, hole punch Booklet finisher finisher bin 1 finisher bin 2 Legal 12 x 18 11 x 17 SRA3 Oficio Folio Statement Universal Paper is supported only if the finisher stacks the paper but does not staple or punch holes in it. Paper is supported only if the finisher stacks or staples the paper but does not punch holes in it.
Page 63 Paper and specialty media guide Paper type Staple finisher Staple, hole punch finisher Booklet finisher Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see “Tips on using transparencies”...
Page 64: Printing
Printing Printing Printing forms and a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 65: Printing From A Flash Drive Or Mobile Device
Printing Adjusting toner darkness From the home screen, navigate to: > Settings > Print Settings > Quality Menu Adjust the toner darkness setting, and then save the changes. Printing from a flash drive or mobile device Printing from a flash drive Notes: •...
Page 66: Supported Flash Drives And File Types
• .xps • Sony (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile.
Page 67: Printing Confidential And Other Held Jobs
Printing Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer From the home screen, navigate to: > Security > Confidential Print > select a print job type Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Page 68: Printing Information Pages
Printing Select the print job type, and then assign a user name. Send the print job to the printer. From the printer home screen, open the Held Jobs folder and then release the job. For Macintosh users With a document open, select File > Print. From the print options or Copies &...
Page 69: Canceling A Print Job
Printing Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
Page 70: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Option Card Menu Default Source Menu Settings Page Active NIC A list of installed DLEs (Download Emulators) Paper Size/Type Device Statistics Standard Network appears. Configure MP Stapler Test Standard USB Substitute Size...
Page 71: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Manual Envelope Feeder to appear as a menu setting.
Page 72 Understanding the printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 73 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure to “Cassette” for MP Feeder Type Recycled to appear as a menu.
Page 74: Configure Mp Menu
Understanding the printer menus Manual Paper Type Specify the paper type being manually loaded. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure MP to “Manual” for Manual Paper Recycled Type to appear as a menu.
Page 75: Substitute Size Menu
Understanding the printer menus Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available. Notes: Statement/A5 • All Listed is the factory default setting. All available substitutions are Letter/A4 allowed. 11 x 17/A3 •...
Page 76: Paper Loading Menu
Understanding the printer menus Rough Envelope Texture Specify the relative texture of the rough envelopes loaded. Rough Letterhead Texture Specify the relative texture of the letterhead loaded. Smooth Note: Normal is the factory default setting. Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded. Smooth Note: Normal is the factory default setting.
Page 77 Understanding the printer menus Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type. Duplex Glossy Loading Determine and set two-sided printing for all print jobs with Glossy as the paper type. Duplex Heavy Glossy Loading Determine and set two-sided printing for all print jobs with Heavy Glossy as the paper type.
Page 78: Custom Types Menu
Understanding the printer menus Custom Types menu Custom Type [x] Associate a paper or specialty media type with a factory default custom type name or a user‑defined custom name created from the Embedded Web Server Paper or from MarkVision Professional. Card Stock Transparency Notes:...
Page 79: Bin Setup Menu
Understanding the printer menus Portrait Width Set the portrait width. 3.54–48 inches Notes: 89.9–1219 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 12 inches is the U.S. factory default setting. You can increase the width in 0.01‑inch increments.
Page 80: Reports Menu
Understanding the printer menus Overflow Bin Specify an alternative bin when a designated bin is full. Standard Bin Notes: Bin [x]* • This menu appears only when optional bins are installed. • Standard Bin is the factory default setting. Assign Type/Bin Select a bin for each supported paper type.
Page 81: Network/Ports Menu
Understanding the printer menus Network Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information.
Page 82 Understanding the printer menus Standard Network or Network [x] menu Note: Only active ports appear in this menu. Energy Efficient Ethernet Reduce power consumption when the printer receives no data from the Ethernet network. Enable Disable Note: Enable is the factory default setting. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language.
Page 83: Network Card Menu
Understanding the printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Note: Auto is the factory default setting. Auto Standard Network Setup OR Show and set the printer network settings. Network [x] Setup Note: The Wireless menu appears only when the printer is connected to a wireless Reports network.
Page 84: Tcp/Ip Menu
Understanding the printer menus Banner Page Allow the printer to print a banner page. Note: Off is the factory default setting. TCP/IP menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > TCP/IP •...
Page 85: Ipv6 Menu
Understanding the printer menus Enable DDNS View or change the current DDNS setting. Note: Yes is the factory default setting. Enable mDNS View or change the current mDNS setting. Note: Yes is the factory default setting. DNS Server Address View or change the current DNS server address. Backup DNS Server Address View or change the backup DNS server addresses.
Page 86: Appletalk Menu
Understanding the printer menus Network/Ports > Network [x] > Network [x] Setup > Wireless Wi‑Fi Protected Setup Establish a wireless network and enable network security. Start Push Button Method Notes: Start PIN Method • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.
Page 87: Standard Usb Menu
Understanding the printer menus Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting. Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Page 88 Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 89 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 90 Understanding the printer menus Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Honor Init Determine if the printer honors printer hardware initialization requests from the computer.
Page 91 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 92 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
Page 93: Smtp Setup Menu
Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
Page 94: Security Menu
Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Page 95: Miscellaneous Security Settings Menu
Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Apps Configuration Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
Page 96: Erase Temporary Data Files Menu
Understanding the printer menus Confidential Job Expiration Set a limit on how long the printer stores confidential print jobs. Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer memory or printer hard disk, then the expiration time for those 24 hours print jobs does not change to the new default value.
Page 97: Security Audit Log Menu
Understanding the printer menus Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes: • “Single pass” is the factory default setting. •...
Page 98: Settings Menu
Understanding the printer menus Time Zone Select the time zone. [list of time zones] Note: GMT is the factory default setting. Automatically observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting.
Page 99 Understanding the printer menus Eco-Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • Off is the factory default setting. This resets the printer to its Energy/Paper factory default settings. Paper • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not.
Page 100 Understanding the printer menus Keyboard Specify a language and custom key information for the printer keyboard. The additional tabs enable access to accent marks and Keyboard Type symbols from the keyboard. English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
Page 101 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the home screen. Left side For the Left side and Right side menus, select from the following Right side options: Custom Text [x] None IP Address Hostname...
Page 102 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to display Default Alternate Default...
Page 103 Understanding the printer menus Show Bookmarks Specify whether bookmarks are displayed from the Held Jobs area. Note: Yes is the factory default setting. Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer.
Page 104 Understanding the printer menus Timeouts Set the amount of time before the printer enters Hibernate mode. Hibernate Timeout Note: 3 days is the factory default setting. Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month...
Page 105 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 sec Notes: •...
Page 106: Print Settings Menu
Understanding the printer menus Press Sleep Button Determine how the printer responds when pressing the Sleep button while the printer is idle. Do nothing Sleep Notes: Hibernate • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration.
Page 107 Understanding the printer menus Paper Source Set a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. MP Feeder Manual Paper Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)”...
Page 108 Understanding the printer menus Paper Saver Specify that multiple‑page images be printed on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that will print per side. 4‑Up 6‑Up 9‑Up...
Page 109: Print Settings
Understanding the printer menus Print Settings Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. • PostScript emulation uses a PostScript interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs.
Page 110: Finishing Menu
Understanding the printer menus Download Target Set the storage location for downloads. Notes: Flash • RAM is the factory default setting. Storing downloads in the Disk RAM is temporary. • Storing downloads in a flash memory or in a printer hard disk places them in permanent storage.
Page 111 Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: (1,1,1) (2,2,2) is the factory default setting.
Page 112: Quality Menu
Understanding the printer menus Paper Saver Border Print a border when using Paper Saver. None Note: None is the factory default setting. Solid Staple Job Specify whether printed output is stapled. Auto Notes: Back • Off is the factory default setting. Dual •...
Page 113 Understanding the printer menus Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Fonts Note: Off is the factory default setting. Horizontally Vertically Both directions Toner Darkness Lighten or darken the printed output.
Page 114 Understanding the printer menus Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting. E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post &...
Page 115: Utilities Menu
Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 116: Postscript Menu
Understanding the printer menus PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting. Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error...
Page 117 Understanding the printer menus Font Name Identify a specific font and the option where it is stored. Courier 10 Note: Courier 10 is the factory default setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.
Page 118 Understanding the printer menus PCL Emulation Settings Set the printer to print on A4‑size paper. A4 Width Notes: 198 mm • “198 mm” is the factory default setting. 203 mm • The 203‑mm setting sets the width of the page to allow printing of eighty 10‑pitch characters.
Page 119: Html Menu
Understanding the printer menus Tray Renumber Restore all tray and feeder assignments to the factory default settings. Restore Defaults HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font.
Page 120: Help Menu
Understanding the printer menus Orientation Set the page orientation for HTML documents. Portrait Note: Portrait is the factory default setting. Landscape Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. •...
Page 121 Understanding the printer menus Menu item Description Media Guide Provides a list of the paper sizes supported in trays and feeders Print Defects Guide Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality Menu Map Provides a list of the control panel menus and settings Information Guide...
Page 122: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 123: Saving Energy
Saving money and the environment Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 160. Saving energy Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: •...
Page 124: Recycling
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Page 125: Recycling Lexmark Packaging
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 126: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
Page 127: Erasing Volatile Memory
Securing the printer In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing—Flushes the hard disk with a magnetic field that erases stored data •...
Page 128: Configuring Printer Hard Disk Encryption
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at http://support.lexmark.com.
Page 129: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 130 Maintaining the printer Remove the waste toner bottle. Locate the white tab. Gently pull the tab until it stops, and then slowly slide it back into place. Repeat three times.
Page 131 Maintaining the printer Remove the printhead wiper. Insert the wiper into the hole until it stops, and then slide it out. Repeat three times. Put the wiper back to its holder. Reinstall the waste toner bottle. Close the bottom front door.
Page 132: Emptying The Hole Punch Box
Maintaining the printer Emptying the hole punch box Open door H. Remove and empty the hole punch box.
Page 133: Checking The Status Of Parts And Supplies
Maintaining the printer Reinstall the hole punch box. Close door H. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
Page 134: Ordering Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
Page 135: Ordering A 300K Maintenance Kit
Maintaining the printer Ordering staple cartridges Item Part number Staple cartridges 25A0013 Ordering a 300K maintenance kit Note: To replace the parts included in the maintenance kit, see the instruction sheet that came with each part. Item Part number Maintenance kit 40X9669 Storing parts and supplies Storing supplies...
Page 136: Replacing Supplies
Maintaining the printer Replacing supplies To avoid spilling the toner from the waste toner bottle, make sure to maintain its orientation. Replacing a photoconductor unit Open the bottom front door. Remove the waste toner bottle.
Page 137 Maintaining the printer Unlock the photoconductor unit. Remove the photoconductor unit. Unpack the new photoconductor unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 138: Replacing The Staple Cartridge
Maintaining the printer Lock the photoconductor unit. Reinstall the waste toner bottle. Close the bottom front door. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finisher is supported only in select printer models. Press the latch on the staple finisher, and then slide the finisher to the left.
Page 139 Maintaining the printer Remove the staple cartridge holder. Remove the empty staple cartridge from the cartridge holder. Insert the new cartridge into the cartridge holder. Push the cartridge holder into the finisher until the holder clicks into place.
Page 140 Maintaining the printer Slide the finisher back into place. Replacing the staple cartridge in the booklet finisher Open door H, and then pull out the booklet maker. Remove the staple cartridge holder.
Page 141 Maintaining the printer Remove the empty staple cartridge from the cartridge holder. Insert the new cartridge into the cartridge holder. Push the cartridge holder into the booklet maker until the holder clicks into place. Push the booklet maker back into place, and then close the door.
Page 142 Maintaining the printer Replacing the staple cartridge in the staple, hole punch finisher Open door H. Remove the staple cartridge holder. Remove the empty staple cartridge from the cartridge holder.
Page 143: Replacing The Toner Cartridge
Maintaining the printer Insert the new cartridge into the cartridge holder. Push the cartridge holder into the finisher until the holder clicks into place. Close door H. Replacing the toner cartridge Open the top front door. Rotate the toner cartridge counterclockwise, and then pull it out.
Page 144 Maintaining the printer Unpack the new toner cartridge, remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer. Rotate the cartridge clockwise to lock it into place.
Page 145: Replacing The Waste Toner Bottle
Maintaining the printer Close the top front door. Clean the charger and the printhead lens. For more information, see “Cleaning the charger and the printhead lens” on page 129. Replacing the waste toner bottle Open the bottom front door.
Page 146 Maintaining the printer Remove the waste toner bottle. Clean the charger and the printhead lens. For more information, see steps 3–7 of “Cleaning the charger and the printhead lens” on page 129. Unpack the new waste toner bottle. Insert the new waste toner bottle into the printer until it clicks into place. Close the bottom front door.
Page 147: Replacing The 300K Maintenance Kit
Maintaining the printer Replacing the 300K maintenance kit Replacing the exhaust and ozone filters Exhaust filter Ozone filter Replacing the exhaust filter Pull out the exhaust filter. Unpack the new exhaust filter.
Page 148 Maintaining the printer Insert the new filter. Replacing the ozone filter Pull out the ozone filter. Unpack the new ozone filter. Insert the new filter.
Page 149 Maintaining the printer Replacing the pick, feed, and separator rollers Pick roller Feed roller Separator roller Note: You can use the rollers stored in the compartment inside the standard trays. For more information, see “Storing the rollers” on page 135. Turn off the printer.
Page 150 Maintaining the printer Remove all trays. • Standard tray • Optional 2 x 500‑ or 2500‑sheet tray Note: To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray. Open door C. Make sure that it does not hit any cable attached to the printer. Note: If the 3000‑sheet tray is installed, slide the tray to open the door.
Page 151 Maintaining the printer Open door D. Notes: • You can only open door D if the optional 2 x 500‑ or 2500‑sheet tray is installed. • If the 3000‑sheet tray is installed, slide the tray to open the door. Locate the rollers.
Page 152 Maintaining the printer Remove the rollers. Insert the new rollers until they click into place. Note: Make sure to insert the rollers to their right places. Close doors C and D. Insert the trays. Replacing the transfer module Note: Use the screwdriver located inside the bottom front door of the printer.
Page 153 Maintaining the printer Turn off the printer. Open door C. Make sure that it does not hit any cable attached to the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 154 Maintaining the printer Loosen the screws of the transfer module lock. Remove the paper guide. Lift the transfer module using the handles, and then pull it out completely. Unpack the new transfer module. Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 155: Replacing The Transfer Roller
Maintaining the printer Warning—Potential Damage: Do not touch the transfer belt. Doing so may affect the print quality of future print jobs. Insert the new transfer module until it clicks into place. Place the paper guide back into place. Tighten the screws of the transfer module lock. Reinstall the door stopper.
Page 156: Resetting The Maintenance Counter
Maintaining the printer Pull out the transfer roller. Unpack the new transfer roller. Insert the new transfer roller until it clicks into place. Close door C. Resetting the maintenance counter Turn off the printer. From the control panel, hold down 2 and 6 while turning the printer on. Release the buttons when the screen with the progress bar appears.
Page 157: Moving The Printer
Maintaining the printer Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 158: Managing The Printer
Managing the printer Managing the printer Checking the virtual display Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 159: Configuring Supply Notifications From The Embedded Web Server
Managing the printer Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, near end‑of‑life, or reach their end‑of‑life by setting the selectable alerts. Note: The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions.
Page 160: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media, and then load them properly to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 161: Understanding Jam Messages And Locations
Clearing jams • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer or printer control panel. •...
Page 162: [X]-Page Jam, Clear Jammed Paper From Multipurpose Feeder. [200.Xx]
Clearing jams Finisher bins Door J Area name Control panel message What to do Multipurpose feeder [x]‑page jam, clear jammed paper from Remove the jammed paper from the multipurpose feeder. [200.xx] feeder. Door C, trays [x]‑page jam, open door C and clear all Open door C, and then remove the jammed jammed paper.
Page 163: [X]-Page Jam, Open Door C And Clear All Jammed Paper. [2Yy.xx]
Clearing jams Open door C to remove any paper fragments. Note: Make sure that door C does not hit any cable attached to the printer. Close door C. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 164 Clearing jams • Below the fuser area • Duplex area • Above the duplex area Open the standard trays, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 165: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door C. [2Yy.xx]
Clearing jams Close the trays and door C. [x]‑page jam, slide the 3000‑sheet tray and open door C. [2yy.xx] Slide the 3000‑sheet tray. Open door C. Make sure that it does not hit any cable attached to the printer. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed.
Page 166 Clearing jams • Fuser area • Below the fuser area • Duplex area • Above the duplex area...
Page 167: [X]-Page Jam, Open Door D And Clear All Jammed Paper. [24Y.xx]
Clearing jams Open the standard trays, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the trays and door C. Slide the 3000‑sheet tray back into place. [x]‑page jam, open door D and clear all jammed paper. [24y.xx] Open door D, and then remove the jammed paper.
Page 168: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door D. [24Y.xx]
Clearing jams Open the optional tray, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the tray and door D. [x]‑page jam, slide the 3000‑sheet tray and open door D.
Page 169 Clearing jams Note: Make sure that all paper fragments are removed. Open the optional tray, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the tray and door D. Slide the 3000‑sheet tray back into place.
Page 170: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door F. [24Y.xx]
Clearing jams [x]‑page jam, slide the 3000‑sheet tray and open door F. [24y.xx] Slide the 3000‑sheet tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 171 Clearing jams Close door F. Open door C. Make sure that it does not hit any cable attached to the printer. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 172: [X]-Page Jam, Open Doors G, H, And J And Clear Jammed Paper. Leave Paper In Bin. [4Yy.xx]
Clearing jams • Below the fuser area • Duplex area • Above the duplex area Close door C, and then slide the 3000‑sheet tray back into place. [x]‑page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx] Open door G, and then remove the jammed paper.
Page 173 Clearing jams Open door J, and then lift handle J1 to its upright position. Open door H. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed.
Page 174 Clearing jams • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper. • Areas H1 and H2...
Page 175 Clearing jams • Areas H3 and H4 • Area H6 Close Door H. Open door C, and then remove the jammed paper. Note: Make sure that door C does not hit any cable attached to the printer.
Page 176: [X]-Page Jam, Press Latch To Access Area G. Leave Paper In Bin. [40Y.xx]
Clearing jams Notes: • Make sure that all paper fragments are removed. • If the 3000‑sheet tray is installed, then slide the tray to the right to open the door. Close door C. [x]‑page jam, press latch to access area G. Leave paper in bin.
Page 177 Clearing jams Slide the finisher back into place. Open door C, and then remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Notes: •...
Page 178: [X]-Page Jam, Press Latch To Access Area G And Clear Jammed Staples. Leave Paper In Bin. [402.93]
Clearing jams • If the 3000‑sheet tray is installed, then slide the tray to the right to open the door. Close door C. [x]‑page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93] Remove all paper from the staple finisher bin.
Page 179 Clearing jams Use the metal tab to lift the staple guard, and then remove any loose staples. Press the staple guard down until it clicks into place. Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
Page 180: [X]-Page Jam, Open Door H And Rotate Knob H6 Clockwise. Leave Paper In Bin. [426.Xx-428.Xx]
Clearing jams Push the cartridge holder into the finisher until the holder clicks into place. Slide the finisher back into place. [x]‑page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx] If the jammed paper is located under door G, then open the door and remove the paper.
Page 181 Clearing jams Open door J, and then lift handle J1. Open door H. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed.
Page 182 Clearing jams • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper. • Areas H1 and H2...
Page 183 Clearing jams • Areas H3 and H4 • Area H6 Using handle H5, pull out the booklet maker. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed.
Page 184 Clearing jams • Area H8 • Area H9...
Page 185 Clearing jams • Area H10 Push the booklet maker back into place. Close door H. Open door C, and then remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 186: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low [88.xy] You may need to replace the toner cartridge very soon.
Page 187 Troubleshooting • Touch Reset active bin to reset the active bin for a linked set of bins. • Cancel the print job. Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the Paper menu on the control panel, and then touch Finished changing paper.
Page 188: Empty The Hole Punch Box
Troubleshooting Disk full [62] Try one or more of the following: • From the control panel, touch Continue to clear the message and continue printing. • Touch Reset active bin to reset the active bin for a linked set of bins. •...
Page 189 Troubleshooting • Touch Reset active bin to reset the active bin for a linked set of bins. • Cancel the print job. Insert hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Insert Tray [x] Try one or more of the following: •...
Page 190 Troubleshooting Insufficient space between paper stacks in Tray 3 Move the paper stacks apart, and then touch Continue on the control panel to clear the message and continue printing. Load [paper source] with [custom string] [paper orientation] Try one or more of the following: •...
Page 191: Load Staples
Troubleshooting Load Multipurpose Feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • From the control panel, touch one of the following: – Prompt each page, paper loaded or Do not prompt, paper loaded—To clear the message and continue printing.
Page 192 Cancel the print job. [x] maintenance kit very low [80.xy] You may need to replace the maintenance kit very soon. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 193 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: •...
Page 194: Remove Paper From All Bins
Troubleshooting Reinstall missing or unresponsive photoconductor [31.xy] Try one or more of the following: • If the photoconductor unit is missing, then install it. For more information, see “Replacing a photoconductor unit” on page 136. • If the photoconductor unit is installed, then remove and then reinstall it. Note: If the message appears after reinstalling the supply, then replace the defective photoconductor unit.
Page 195 The x and y values must match for printing to continue. Replace [x] maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
Page 196: Restore Held Jobs
Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported photoconductor [32.xy] Remove the photoconductor unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see “Replacing a photoconductor unit”...
Page 197: Some Held Jobs Were Not Restored
• Turn off the printer, and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 198: Unsupported Disk
Troubleshooting The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results. Touch Continue on the control panel to clear the message and continue printing. Too many flash options installed [58] Try one or more of the following: •...
Page 199: Solving Printer Problems
Troubleshooting Unsupported option in slot [x] [55] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 200 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 201: Hardware And Internal Option Problems
Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is solved. Contact customer support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 202: Internal Print Server Does Not Operate Correctly
Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 The problem is solved.
Page 203: Tray Problems
Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
Page 204: Paper Feed Problems
Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 205: Paper Frequently Jams
Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 206: Solving Print Problems
Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your...
Page 207 Troubleshooting Envelope seals when printing Action Contact customer The problem is solved. Use envelopes that have been stored in a dry environment. support. Note: Printing on envelopes with high moisture content can seal the flaps. Resend the print job. Does the envelope seal when printing? Error message about reading the flash drive appears Action Step 1...
Page 208: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure that the printer is not in Hex Trace mode. Note: If Ready Hex appears on the display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 209 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
Page 210: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Disable Eco‑Mode. From the control panel, navigate to: Settings > General Settings > Eco‑Mode > Off Note: Disabling Eco‑Mode may increase the consumption of energy or paper, or both.
Page 211: Print Jobs Do Not Print
Step 6 The problem is solved. Contact customer support. Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 212: Tray Linking Does Not Work
Troubleshooting Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is solved. Go to step 2. Open the trays, and then check if they contain paper of the same size and type.
Page 213: Print Quality Problems
Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >...
Page 214 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the paper guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3. Do one or more of the following: From the control panel, set the paper size and type in the Paper menu to...
Page 215: Gray Background On Prints
Troubleshooting Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved. Go to step 2. From the Quality menu on the control panel, decrease the toner darkness. Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved.
Page 216 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure that your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3. The problem is solved.
Page 217: Paper Curl
Troubleshooting Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded. Resend the print job. Are the margins correct? Step 2 Go to step 3.
Page 218: Print Irregularities
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove the paper from the tray, and then turn it over. Resend the print job. Is the paper still curled? Step 5 Contact customer The problem is solved. support.
Page 219: Print Is Too Dark
Troubleshooting Action Step 4 From the control panel, Go to step 5. set the paper texture in Check if the paper loaded in the tray has texture or rough finishes. the Paper menu to match the paper Are you printing on textured or rough paper? loaded in the tray.
Page 220 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type, texture, and Resend the print job.
Page 221: Print Is Too Light
Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
Page 222: Printer Is Printing Blank Pages
Troubleshooting Action Step 6 Go to step 7. The problem is solved. Clean the charger and the printhead lens. Resend the print job. Is the print still too light? Step 7 Contact customer The problem is solved. support. Replace the photoconductor unit, and then resend the print job. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes.
Page 223: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 3 Contact customer The problem is solved. support. Replace the photoconductor unit, and then resend the print job. Is the printer still printing blank pages? Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved.
Page 224: Shadow Images Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Clean the charger and the printhead lens. Resend the print job. Do repeating defects still appear on prints? Step 2 Go to step 3. The problem is solved. Replace the photoconductor unit if the distance between the defects is equal to 95.8 mm (3.77 in.).
Page 225: Skewed Print
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Do shadow images still appear on prints? Step 4 Go to step 5.
Page 226: Streaked Horizontal Lines Appear On Prints
Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 227: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 6 Contact customer The problem is solved. support. Replace the photoconductor unit, and then resend the print job. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2.
Page 228 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the photoconductor unit. Remove the photoconductor unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Install the photoconductor unit.
Page 229: Toner Rubs Off
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the photoconductor unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2.
Page 230: Transparency Print Quality Is Poor
Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
Page 231 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved. From the control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.
Page 232: Solving Home Screen Application Problems
Troubleshooting Solving home screen application problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 233: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 234: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 235 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 236: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 237 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 238: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 10 to 30°C (50 to 86°F)
Page 239: Power Consumption
The product is plugged into an electrical outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 240: Industry Canada Compliance Statement
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Page 241: Regulatory Notices For Wireless Products
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 242: Exposure To Radio Frequency Radiation
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 243 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 244 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 245 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 246: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 247 Notices The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 248: Index
Index Index available internal options 21 checking virtual display Numerics avoiding jams 58 using the Embedded Web 300K maintenance kit avoiding paper jams 160 Server 158 ordering 135 cleaning exterior of the printer 129 Symbols cleaning the charger 129 Background and Idle Screen [x] maintenance kit very low cleaning the printer 129 using 18...
Page 249 Index control panel Embedded Web Server factory defaults, restoring 159 accessing 17 factory defaults parts 13 adjusting brightness 124 restoring 159 using 13 checking the status of parts 133 FCC notices 236, 242 control panel, printer checking the status of feet indicator light 13 supplies 133...
Page 250 Index icons on the home screen jams maintenance counter, hiding 18 avoiding 160 resetting 156 showing 18 locating jam areas 161 memory Image menu 120 locations 161 types installed on printer 126 importing a configuration numbers 161 memory card 21 using the Embedded Web jams, clearing installing 24...
Page 251 135 Web Server 133 Universal Setup 78 ordering supplies storing 135 Utilities 115 toner cartridge 134 using genuine Lexmark 134 Wireless 85 waste toner bottle 134 parts, ordering XPS 115 ozone filter 300K maintenance kit 135 Miscellaneous menu 95...
Page 252 Index streaked horizontal lines appear printer hard disk Change [paper source] to [custom on prints 226 disposing of 126 type name] load streaked vertical lines 227 encrypting 128 [orientation] 186 toner fog or background shading installing 28 Change [paper source] to [paper appears on prints 228 removing 32 size] load [orientation] 186...
Page 253 56, 122 estimated pages remain Waste toner bottle nearly full recycling [80.xy] 195 [82.xy] 199 Lexmark packaging 125 Replace cartridge, 0 estimated Weblink server not set up. Contact Lexmark products 124 pages remain [88.xy] 194 system administrator. 199 toner cartridges 125...
Page 254 Index Reinstall missing or unresponsive replacing supplies selecting paper 56 photoconductor [31.xy] 194 staple cartridge in booklet Serial [x] menu 90 Remote Operator Panel finisher 140 Serial port [x] disabled [56] 197 setting up 20 staple cartridge in staple serial printing Remove defective disk [61] 194 finisher 138 setting up 45...
Page 255 122 replacing 155 print irregularities 218 storing 135 transparencies print is too dark 219 using genuine Lexmark 134 tips 55 print is too light 221 using recycled paper 122 Tray [x] paper size printer is printing solid black supplies, ordering...
Page 256 Index Unsupported USB hub, please remove 188 USB port 39 USB/parallel interface card troubleshooting 204 using Forms and Favorites 64 using Hibernate mode 123 using recycled paper 122 using the control panel 13 using the touch‑screen buttons 15 Utilities menu 115 verify print jobs 67 printing from a Macintosh computer 67...

Lexmark MS910 Series User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Lexmark MS910 Series