Contents
Contents .......................................................................................................................................................................... 2
Polycom VVX500 Model ...................................................................................................................................................... 4
Phone Labels / Description ............................................................................................................................................. 4
Phone Views ................................................................................................................................................................... 7
Home View .................................................................................................................................................................. 7
Lines View ................................................................................................................................................................... 8
Active Call View .......................................................................................................................................................... 9
Calls View ...................................................................................................................................................................... 9
Navigating your Phone Interface ...................................................................................................................................... 10
Placing/receiving calls ................................................................................................................................................... 11
Placing a Call ............................................................................................................................................................ 11
Answering Calls ........................................................................................................................................................ 11
Answering Another Call ............................................................................................................................................ 12
Ending Calls .............................................................................................................................................................. 12
Using Headsets ......................................................................................................................................................... 13
Enabling Headset Memory Mode .............................................................................................................................. 13
Holding Calls ............................................................................................................................................................. 14
Transferring Calls ...................................................................................................................................................... 14
Conference Calls....................................................................................................................................................... 15
Forwarding Calls ....................................................................................................................................................... 15
Park a Call ................................................................................................................................................................... 16
Push to Talk ................................................................................................................................................................. 16
Emerge Voicemail ........................................................................................................................................................... 17
Accessing the Voicemail ........................................................................................................................................... 18
Busy Greeting. .......................................................................................................................................................... 19
Voice Mail Overview ................................................................................................................................................. 20
Distribution List Options ............................................................................................................................................ 22
Personalizing your IP Phone ............................................................................................................................................ 24
Accessing your Call History ...................................................................................................................................... 24
Dialing from your Call History ................................................................................................................................... 24
Changing the Speak Volume .................................................................................................................................... 24
Changing the Ringer Volume .................................................................................................................................... 24
Muting the Microphone ............................................................................................................................................. 25
Change the Ring Tone .............................................................................................................................................. 25
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