Error Messages - Sartorius ISBBS Operating Instructions Manual

Error Messages

Error Messages
Error messages are output via the interface. Error messages are shown permanently; information messages are shown for
two seconds. After this the program automatically returns to the weighing mode.
Display Cause
Err 101 Key is stuck when switching on
Err 320 Operating program memory faulty
Err 335 Verified weighing platform not compatible with the
connected terminal
Err 340 Incorrect operating parameter (EEPROM)
Err 341 RAM has lost data; battery is dead
Err 343 Loss of data in memory for transaction numbers in
external Alibi memory
Inf 01 Data output not compatible with output format
Inf 02 Calibration/adjustment condition not met;
tare or unload the scale
Inf 03 Adjustment could not be completed within a certain
time
Inf 06 Built-in calibration weight defective
Inf 07 Function not allowed in scales verified for use in legal
metrology
Inf 08 The load on the scale is too heavy to zero the readout Check whether "Tare/zero at power on" is set in your
Inf 09 Taring is not possible when the scale gross weight is
< zero
Inf 10 Tare key is blocked when there is data in the tare
memory
Inf 22 Error in storing reference value,
Weight is too low
Inf 23 Error in initializing an application
Inf 29 Minimum load not reached
Inf 71 Cannot store the current weight value
(e.g., control limits too low or too high)
Inf 72 Cannot store the current weight value
(e.g., transaction counter maximum reached)
Inf 73
Data not found or unreadable
Inf 74
Function is blocked (e.g., menu is locked)
Inf 98
No weighing platform connected
Inf 99
No weighing platform connected
NO WP
No weighing platform connected
Flashing Battery defective or time changed
3
12 ISBBS, ISDCS Operating Instructions
Solution
Release key or contact your local Sartorius Service
Center
Contact your local Sartorius Service Center
Connect a compatible weighing platform
Turn the scale off and then on again. If the error
code is still displayed: Contact your local Sartorius
Service Center
Leave the scale connected to power for at least 10 hrs
Contact your local Sartorius Service Center
Set output format correctly
Do not calibrate until 0 display
Allow to warm up again and repeat the adjustment
process
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center for infor-
mation on changing settings
configuration
Zero the scale
The data stored for the application program must be
deleted before taring
Place a heavier weight on the platform
Contact your local Sartorius Service Center
Define a lower value for the minimum load
None
None
Contact your local Sartorius Service Center
None
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Contact your local Sartorius Service Center
Set the time