Troubleshooting; Mc75 - Motorola MC75 User Manual

Troubleshooting

MC75

Troubleshooting the MC75
Table 7-1
Problem
MC75 does not turn
on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the MC75.
not charged.
Lithium-ion battery Install the battery properly. See
not installed 1-6.
properly.
System crash. Perform a warm boot. If the MC75 still does not turn on, perform a
cold boot. See
Battery failed. Replace battery. If the MC75 still does not operate, perform a warm
boot, then a cold boot. See
MC75 removed Insert MC75 in cradle. The 3600 mAh battery fully charges in less
from cradle while than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C (32°F)
temperature. or above 40°C (104°F).
MC75 not powered Press the Power button.
on.
MC75 removed Replace the MC75 in the cradle, or reattach the communication
from cradle or cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC75 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See
low or turned off.
Maintenance & Troubleshooting
Solution
Installing the Main Battery on page
Resetting the MC75 on page
Resetting the MC75 on page
Adjusting Volume on page
7 - 5
2-14.
2-14.
2-10.