Enquiry, Toggling And Transfer - Aastra OpenPhone 71 User Manual

Team Functions
Using Direct-call Keys
g
Via direct-call keys you can only make calls to team and trunk keys pro-
grammed with the same telephone number. No calls are signalled to direct-call
keys.

4.1.3 Enquiry, Toggling and Transfer

For information on how to use these functions, please also refer to the chapter
entitled Enquiry, Toggling, Transfer and Conference starting on page 66.
Within a team you can put a call on hold for enquiries or transfers. Calls on hold are
indicated by the LED flashing slowly on your telephone.
While the call is on hold you can make an enquiry call to another member in the
team and transfer the call.
The following is a brief description of all call keys (trunk key, team key, busy key
and direct-call key).
Enquiry Calls
g
Toggling
g
Transferring
G h
Press the call key of the team member with whom you want
to consult. The original call is put on hold.
To toggle (i.e. switch back and forth between the two sub-
scribers in the call), press the key of the held subscriber.
Announce the call transfer to the other team member and
put the handset on the hook. The call on hold is now trans-
ferred to the other team member.
Managing Calls in a Team
87