Enquiry, Toggling, Transfer And Conference; Enquiry/Toggling By Means Of The R-Key Or Another Call Key; Transferring An Internal/External Call To An Internal Subscriber - Aastra 6771 User Manual

Telephoning
2.5

Enquiry, Toggling, Transfer and Conference

2.5.1 Enquiry/Toggling by means of the R-Key or
Another Call Key
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2.5.2 Transferring an Internal/External Call to an
Internal Subscriber
You have dialled an internal enquiry call (see the section entitled Enquiry/Toggling
by means of the R-Key or Another Call Key on page 68).
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68
During a call, press the R-key (display in the info line) and:
Dial the internal or external call number (for manually-seized
trunk calls with the line seizure code digit, e. g.
page 56).
or:
Press another call key to place an enquiry call with a team
member.
The original call is put on hold while you are consulting with
the third person.
To toggle (i.e. switch backwards and forwards between the
two calls), press the key of the held subscriber (the LED of
this call key flashes and the arrow symbol
End enquiry/toggling by replacing the handset or pressing
the disconnect key.
Then press the key of the call on hold.
You are now reconnected to the caller who was on hold.
When the subscriber answers, inform them of the call
transfer and hang up.
If the subscriber does not answer, hang up; the subscriber is
called.
Enquiry, Toggling, Transfer and Conference
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