Aastra 9417CW Installation And User Manual

Aastra 9417CW Installation And User Manual

Aastra telecom installation and user guide telephone 9417cw
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9417CW Installation
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User Guide

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Summary of Contents for Aastra 9417CW

  • Page 1 9417CW Installation User Guide...
  • Page 2 If the Handsfree mode (speakerphone) is not working, ensure that you • have the Headset option disabled in the options list. The Meridian 9417CW is able to make and receive calls even during a • power failure. Features such as the display and memory keys will not work without power.
  • Page 3: Table Of Contents

    Deleting a page key Installing the page lines Selecting the dial pad mode Entering area codes Entering Dialing Restrictions The Security Numbers Feature The Fax Switch Incoming Calls Outgoing Calls Setting the Fax Switch Copying the Directory to another 9417CW telephone...
  • Page 4 Table of Contents Using a headset Selecting the answer mode Extension in use Display messages and lights The Callers List screen Knowing when you have a message 36 Clear Message Waiting Clear the Check Line Cord Message 37 General display messages Callers List display messages Learning about the lights Set indicator light messages...
  • Page 5: Introduction

    Please read on for more information on the many features of your 9417CW. †...
  • Page 6: Key Descriptions

    Key Descriptions Backlit Moveable display Light Left/right arrows Sliding panel Down/up arrows Number card and lens Handset Volume bar Dial pad Set Options 6 memory keys ∆ Cycles through eight settings to adjust the display contrast. ¢ Allows you to store and access up to 100 numbers and names. ≈...
  • Page 7: The Setup And Options Lists

    ˙ Puts the call on hold. ® Always hangs up a call. Also lets you leave any list such as the Setup List, Options List, Callers List, Redial List or Directory. ˚ Allows you to access network features such as Call Waiting. Link is also referred to as Flash.
  • Page 8: Basic Installation

    Basic Installation Follow the instructions below to install your 9417CW telephone. Connecting the handset cord Attach one end of the handset cord to the handset and the other end to the handset jack. Connecting the Line Cord when ...lines 1 and 2 are on the same line cord Insert the line cord in jack 1, as shown by .
  • Page 9: Connecting An Optional Fax Machine Or Modem

    117V, Input: 110/117VAC, 50/60Hz, 10W and Output: 16VAC 250mA. For International Markets mains nominal AC voltage 220-240V, Input: 220/240VAC, 50/60Hz, 10W and Output: 16VAC 250mA. Substitution of non-approved equipment will void the Aastra Telecom Inc., warranty. For more information about installation and safety con- cerns, call 1-800-574-1611.
  • Page 10: Checking Your Telephone

    We recommend that you use a wall mounting plate which is available through your telephone com- pany. If you are going to wall mount your 9417CW, use a 20 cm (8”) line cord (not supplied). Note: The Ringer Equivalence Number (REN) is 1.4B for the 9417CW telephone. Please see the base of your telephone or the Regulations sheet for more regulatory and safety information.
  • Page 11: Basic Features

    Basic Features Making a call You can use the 9417CW to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call.
  • Page 12: Switching Between Two Lines

    sion, the call is taken off hold but remains connected to your telephone. If this hap- pens, any background noise from your area will be heard by the caller and the person at the other extension. Switching between two lines To put a call on hold and make or answer a second call: Make or answer a call on one line.
  • Page 13: Putting A Call On Mute

    Putting a call on mute You can turn off the microphone so that the caller can’t hear you but you can still hear the caller. Muting a call only works when you are in Handsfree mode. To mute a call: ©...
  • Page 14: Call Waiting Identification

    Call Waiting Identification The 9417CW is capable of displaying Call Waiting Identification information of a second incoming call while you have a call in progress. When you are on a call and you hear the Call Waiting tone, the Call Waiting information is displayed as shown below.
  • Page 15: Superflash

    Calls will not be disconnected when you press ˚. If you wish to return to your first caller press ˚ again. The 9417CW and one other SuperFlash-compatible telephone extension will switch between the two callers each time you press ˚. Once you have switched to one caller by pressing ˚, you must wait three seconds before you can...
  • Page 16: Turning The Display Of Call Waiting Identification On Or Off

    Turning the display of Call Waiting Identification on or off You can choose whether or not Call Waiting Identification is displayed on your telephone for Line 1 and Line 2. To turn Call Waiting on or off: Press the Set Options key. •...
  • Page 17: Setting The Date And Time

    Setting the date and time If you subscribe to the Calling Line Identification service from your telephone company, the date and time are set automatically after you receive your first incoming call. If you do not subscribe, you must set the date and time manually To set the date and time: Press the Set Options key.
  • Page 18: Setting Ring Tone And Ringer Volume

    Setting the ring tone and ringer volume You can choose one of four different ring tones and set the ringer volume for each line. To set the ring tone and volume: Make sure that the ringer is turned on. Press the Set Options key. •...
  • Page 19: Directory

    Directory The 9417CW stores the numbers and names of up to 100 of your business associates, cli- ents, contacts, and friends in your Directory. You can dial these numbers by selecting them. Names are sorted alphabetically starting with their first character. (If you want your Direc- tory sorted by the last name, enter the last name first.) If you do not enter a name, the item...
  • Page 20: Saving A Memory Key Entry To The Directory

    Saving a memory key entry to the Directory To save a memory key entry into the Directory: Press the desired memory key. Ensure the live dial pad option is turned off. ß Press ¢ Press . If the name was displayed with the number, both are now saved in the Directory.
  • Page 21: Finding Items In The Directory

    Finding items in the Directory To find items in the Directory: To see the Directory List heading, press To see the listings that start with a particular letter, press the appropriate dial pad key. Then to see the other listings under that letter, press you to the first "J"...
  • Page 22: Deleting Items From The Directory

    Deleting items from the Directory To delete individual items: ¢ Press ª Press to find the item you want to delete. ∑ Press twice. You are still in the Directory. ® ¢ Press To delete all items: ¢ Press ∑ Press ∑...
  • Page 23: Callers List

    Callers List Using the Callers List The 9417CW stores up to 100 calls in the Callers List. Your telephone logs the number (and name if available) of the caller, when they last called, and the number of times they tried to reach you. See Callers List display messages on page 38 for a description of the display messages.
  • Page 24: Finding An Item In The Callers List

    Finding an item in the Callers List To find items in the Callers List: To see the Callers List heading, press ¬ Press Note: This step is not necessary if the Callers List Mode is set to the combined option. For more information about the Callers List Mode, see Setting the List Mode on page 19.
  • Page 25: Editing In The Callers List

    Editing in the Callers List To edit a number in the Callers List: ≈ Press ¬ Press Note: This step is not necessary if the Callers List Mode is set to the combined option. For more information about the Caller List Mode, see Setting the List Mode on page 19.
  • Page 26: Deleting From The Callers List

    You can save the numbers and names of your customers, business associates, or anyone you call frequently in 9417CW’s six memory keys. You can store more numbers and names in the Directory. See the Directory section on page 15 for more information.
  • Page 27: Saving From The Display Into Memory Keys

    Saving from the display into memory keys To save from the display: Ensure that a number is on the display. (For example, access the Redial List or Call- ers List.) ß Press Press the desired memory key. If the name was displayed with the number, both are now saved in the memory key and you’re finished.
  • Page 28: Making Calls From Memory Keys

    Making calls from memory keys To call from a memory key: Lift the handset or press ¬, ∂ Press the memory key with the number you want to dial out. Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button.
  • Page 29: Saving Features In Memory Keys

    Saving features in memory keys For easy access, you can save the feature codes of telephone company services in your memory keys. This works well with network features such as Call Forwarding and Call Return. Some features require an On and Off code in two separate keys, while other fea- tures are stored on only one key.
  • Page 30: Using Featurelight Keys

    For example, you may want the light to remind you that you have turned Call Forwarding on. To do this, use one key to turn the indicator light on when you activate the feature. Use the second key to turn the indicator light off when you deactivate that same feature. The following procedure shows you how to program a FeatureLight On and Off key.
  • Page 31: Advanced Features

    Advanced Features Adding a timer key You can program any of the memory keys to be a timer key. The timer key contains a sep- arate timer for each line To add a timer key: Press the Set Options key. £...
  • Page 32: Adding A Page Key

    Using the page The page feature of the 9417CW allows you to send a page message to other 9417CW telephones, to an external speaker within your office, or to other page- compatible Aastra telephones (such as the 9516CW). Before you can use this feature, you must program one memory key on each telephone in the paging network to be the page key.
  • Page 33: Deleting A Page Key

    1 2 3 4 5 6 Note: A 6 conductor line cord is required to connect page lines. This cable is not supplied with the 9417CW telephone. Contact your telephone company to have page lines connected to your telephones. Meridian...
  • Page 34: Selecting The Dial Pad Mode

    Press Entering area codes When you enter an area code or prefix using this feature, your 9417CW telephone will remove that code or prefix from incoming numbers. For example, if you enter your area code into this option, all calls in your area code will appear in the Callers List with the area code stripped off (the area code will appear in brackets after the number).
  • Page 35: Entering Dialing Restrictions

    Entering Dialing Restrictions Dialing Restrictions are used to prevent certain numbers from being dialed out. There are three 7-digit codes that can be programmed to prevent certain numbers from being dialed. If you attempt to dial a number that matches the restricted digits, the message Restricted number appears on the display.
  • Page 36: The Security Numbers Feature

    The Security Numbers Feature The 9417CW is equipped with a Security Numbers feature to keep selected numbers pri- vate when you dial. When you have entered a security number using this option, your tele- phone does not display or store the digits that you dial after that security number. Instead, the numbers that follow the security number are replaced with the * symbol on the display.
  • Page 37: The Fax Switch

    The first ring of an incoming call will ring at the 9417CW and the Fax Switch peripheral. The 9417CW uses this ring to identify which device the call is intended for. If it is a nor- mal ring, the call is routed to the 9417CW and the Fax Switch peripheral stops ringing and is disconnected.
  • Page 38: Copying The Directory To Another 9417Cw Telephone

    The contents of the Directory of one 9417CW telephone can be copied into the Directory of another 9417CW. You can save a lot of programming time by copying the contents of a completed Directory to another Directory instead of entering the names and numbers again.
  • Page 39: Selecting The Answer Mode

    Press Extension in use When you lift the handset or press ©, the 9417CW telephone automatically selects the prime line. If your prime line is Line 2 and the peripheral device (e.g. fax machine) is using that line, the line is not selected and the message Extension in use appears on the first line of the display and Press line key appears on the second line of the display.
  • Page 40: Display Messages And Lights

    Unanswered call Answered call Knowing when you have a message 9417CW’s set indicator light lets you know that your Voice Mail system has a message for you. The set indicator light flashes slowly and the display shows Message Waiting Line x after your Voice Mail has received a call.
  • Page 41: Clear The Check Line Cord Message

    There may be times when check line cord appears on the display and you want to clear this message. For example, you may have moved the 9417CW to another jack and have only connected one line cord. You can remove the check line cord message through the Set Options List.
  • Page 42: Callers List Display Messages

    Message Press line key Private number Private name Redial list is empty Restricted number Ringer is OFF Line x Unknown name Unknown number >…xxxxxxxxxxxxxxx …xxxxxxxxxxxxxxxx XX New Callers Callers List display messages Message Callers List is empty Calls bumped=xx <Forwarded No number Private number Private name...
  • Page 43: Learning About The Lights

    Message R Smith 123-456-7890 MAR 04 3:30pm 2x Learning about the lights The set indicator light also alerts you when another extension is on the same line you’re using, the telephone rings, or a feature is on. There are also indicator lights beside the line keys and ©...
  • Page 44: Troubleshooting

    The power is out and the display is blank. 9417CW still operates as a regular telephone during a power failure. You can dial using the dial pad and you can receive calls, but the other keys and the display do not operate until the power is restored.
  • Page 45 9417CW telephone. For the Fax Switch feature to operate properly, the telephone line (containing both line 1 and line 2) must be connected to jack 1 of the 9417CW and the Fax Switch peripheral must be connected to jack 2 of the 9417CW. The Fax Switch peripheral should not be connected to the telephone line directly (i.e.
  • Page 46 The light is stuck on, and the message feature on is displaying. A Feature Light On code has been entered, and you need to program a Feature Light Off key. Follow the steps that appear in Using FeatureLight keys on page 26. Live dialpad has stopped working.
  • Page 47 Index Answer mode 35 answer longest 35 answer prime 35 selecting 35 Area codes 30 Call Display see Calling Line Identification Call Waiting Identification 10 turning display on/off 12 Call Waiting tone see Call Waiting Identification Callers List deleting in 22 dialing long distance 21 display messages 38 editing 21...
  • Page 48 Index Feature Light keys 26 Flash see Link, SuperFlash Handsfree 8 Handsfree/Mute key 3 Helpful hints see Troubleshooting 40 Hold 7 automatic 8 Installation 4 Key descriptions 2 Language see Display language 12 Left arrow key 2 Letters entering 16 Lights set indicator light messages 39 Link...
  • Page 49 Index Voice Mail 32, 36, 37, 39 Volume 14 handset 14 key 3 muting a handsfree call 9 ringer 14 speaker 14 turning the ringer on and off 13...
  • Page 52 ENERAL INQUIRIES If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas, contact your telephone company. © Aastra Telecom Inc., 2000 P0844339 Issue 04 CC1900 Rev 01...

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