Querying/Toggling, Transferring - Aastra OpenPhone 71 User Manual

Telephoning

2.1.6 Querying/Toggling, Transferring

Querying and Toggling
During one call you may make another call: e. g. to obtain information:
G R
Z
R G
T
R G
Transferring a Call to an Internal Participant
You may transfer a call to another internal participant with or without advance
notice. To do this, you begin by initiating a query connection:
G R
Z
G h
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In a hurry?: A Brief Explanation of Important Functions
To initiate a query:
Press the R key.
Dial internal or external call number.
The first caller is placed on hold and you now may speak with
the second caller.
You may switch back and forth between calls, speaking alter-
natively with both callers. To alternate between callers (to
toggle):
Press the R key (repeat to toggle).
To end query:
Press the disconnect key.
Press the R key.
Now you may speak with the first caller again.
Press the R key.
Dial the internal call number.
The person you are calling will be placed on hold.
If the internal participant answers,
Inform them that you are transferring a call and replace the
handset in the telephone cradle.
If the internal participant does not answer,