Motorola MC65 Manual Page 89

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Four Slot Ethernet Cradle
Troubleshooting the Four Slot Ethernet Cradle
Table 6-4
Symptom
During
communication, no
data transmits, or
transmitted data was
incomplete.
Battery is not
charging.
Vehicle Cradle
Troubleshooting the Vehicle Cradle
Table 6-5
Symptom
MC65 battery
charging LED does
not light up.
MC65 battery is not
recharging.
Cause
MC65 removed
Replace MC65 in cradle and retransmit.
from cradle during
communications.
MC65 has no active
An icon is visible in the status bar if a connection is currently active.
connection.
MC65 removed
Replace the MC65 in the cradle. The 3600 mAh battery fully
from the cradle too
charges in less than six hours. Tap Status Bar >
soon.
status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
MC65 is not
Remove the MC65 and reinsert it correctly. Verify charging is active.
inserted correctly in
Tap Status Bar >
the cradle.
Ambient
Move the cradle to an area where the ambient temperature is
temperature of the
between 0°C (32°F) and 35°C (95°F).
cradle is too warm.
Possible Cause
Cradle is not
Ensure the power input cable is securely connected to the cradle's
receiving power.
power port.
MC65 was
Replace the MC65 in the cradle. The 3600 mAh battery fully
removed from the
charges in less than six hours.
cradle too soon.
Battery is faulty.
Replace the battery.
MC65 is not placed
Remove the MC65 from the cradle, and re-insert correctly. If the
correctly in the
battery still does not charge, contact customer support.
cradle.
The MC65 battery charging LED slowly blinks amber when the
MC65 is correctly inserted and charging.
Ambient
Move to an area where the ambient temperature is between 0°C
temperature of the
and 40°C (32°F and 104°F).
cradle is too warm.
Maintenance & Troubleshooting
Solution
to view battery status.
Action
6 - 9
to view battery

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