Four Slot Charge Only Cradle; Four Slot Ethernet Cradle - Motorola MC919Z Integrator Manual Supplement

6 - 4 MC919Z Integrator Guide Supplement

Four Slot Charge Only Cradle

Troubleshooting the Four Slot Charge Only Cradle
Table 6-3
Problem
MC919Z charge
indicator LED does not
light.
Note: The Four Slot Charge Only Cradle has no power indication.

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 6-4
Symptom
Attempt by the
MC919Z to ActiveSync
failed.
During
communications, no
data was transmitted,
or transmitted data
was incomplete.
MC919Z has
successfully connected
through the cradle, but
no data is being
transmitted over the
connection.
Cause
Cradle is not receiving
power.
MC919Z is not seated
correctly in the cradle.
The battery is not
properly installed in the
MC919Z.
The battery in the
MC919Z is faulty.
Cause
Cannot perform ActiveSync over an Ethernet connection is not available with
ActiveSync Windows Mobile 6.5 and ActiveSync 4.5.
connection.
MC919Z removed from Replace MC919Z in cradle and retransmit.
cradle during
communications.
MC919Z has no active An icon will be visible in the status bar if a connection is currently
connection. active.
Data is being Temporarily disable the WLAN connection to force data
transferred over the transmission through the cradle. Once you have completed your
wireless link. data transmission, re-enable the WLAN connection.
Ensure the power supply is securely connected and receiving
power.
Ensure the battery is properly installed in the MC919Z, and
re-seat the MC919Z in the cradle.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Solution
Solution