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Motorola MC65 Manual: Single Slot Usb Cradle

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6 - 8
MC65 Integrator Guide

Single Slot USB Cradle

Troubleshooting the Single Slot USB Cradle
Table 6-3
Symptom
LEDs do not light
when MC65 or spare
battery is inserted.
MC65 battery is not
charging.
Spare battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Cradle is not
Ensure the power cable is connected securely to both the cradle
receiving power.
and to AC power.
MC65 is not seated
Remove and re-insert the MC65 into the cradle, ensuring it is firmly
firmly in the cradle.
seated.
Spare battery is not
Remove and re-insert the spare battery into the charging slot,
seated firmly in the
ensuring it is firmly seated.
cradle.
MC65 was
Ensure cradle is receiving power. Ensure MC65 is seated
removed from
correctly. Confirm main battery is charging under Tap Status Bar
cradle or cradle
>
was unplugged
from AC power too
soon.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC65 is not
Remove and re-insert the MC65 into the cradle, ensuring it is firmly
fully seated in the
seated.
cradle.
Extreme battery
Battery does not charge if ambient temperature is below 0°C
temperature.
(32°F) or above 40°C (104°F).
Battery not fully
Remove and re-insert the spare battery in the cradle, ensuring it is
seated in charging
firmly seated.
slot.
Battery inserted
Re-insert the battery so the charging contacts on the battery align
incorrectly.
with the contacts on the cradle.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
MC65 removed
Replace MC65 in cradle and retransmit.
from cradle during
communications.
Communication
Perform setup as described in
software is not
2-3.
installed or
configured properly.
Action
. The 3600 mAh battery fully charges in less than six hours.
Single Slot USB Cradle on page

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Troubleshooting

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