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"No link to base.
Move closer to base,
try again."
"Phonebook full"
"Please lift up
and try again."
"System is busy.
Please try again
later."
Troubleshooting
10.3 When a function does not work, check here
10.3.1 Initial settings
Problem
I cannot hear a dial tone.
I cannot make calls.
The unit does not work.
The unit does not ring.
10.3.2 General
Problem
The unit displays "PAPER
JAMMED" even though paper
is installed.
The unit displays "CHECK
PAPER" even though paper is
inserted.
Cause & Solution
L The cordless handset has lost communication with the base unit. Move
closer to the base unit, and try again.
L Confirm that the base unit's power cord is plugged in.
L Raise the base unit antennas.
L The cordless handset's registration may have been cancelled. Re-register
the cordless handset (page 55).
L There is no space to store new items in the phonebook. Erase unnecessary
items (page 25).
L A cordless handset button was pressed while the cordless handset was on
the base unit or charger. Lift the cordless handset and press the button
again.
L The cordless handset has lost communication with the base unit. Move
closer to the base unit and try again.
L Another user is listening to messages. Try again later.
Cause & Solution
L If you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
L Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
L The power cord or telephone line cord is not connected. Check the
connections.
L If you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
L The dialing mode setting may be wrong. Change the setting (feature #13 or
feature 051 on page 48).
L Make sure that the battery is installed correctly (page 14) and fully charge
it (page 16).
L Check the connections (page 15).
L The ringer volume is turned OFF. Adjust it (page 18).
Cause & Solution
L You forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
L The paper is inserted halfway. Insert it correctly (page 66) and press {SET}
to clear the message.
10. Help
59
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