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Kenmore HE5T STEAM 4771 Use & Care Manual page 25

Front-loading automatic washer
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Stains on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
Do not add detergent to the washer drum.
Did you use enough HE detergent?
Use enough detergent to remove soil and hold it
in suspension.
Use only HE detergent. Follow the
to determine the amount
of detergent to use.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid the transfer of dye, unload the washer as soon
as it stops.
Did you use a fabric softener dispensing ball?
balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed
Consider using liquid detergent.
Did you use Express Wash on a large load?
For best results, use Express Wash for small, lightly soiled
Load is wrinkled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the SilWUItra Delicate cycle or another cycle with a low
spin speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded.
Loads should tumble freely during washing.
Gray whites, dingy colors
Did you properly sort the load?
The transfer of dye can occur when mixing whites and colors
in a load. Sort dark clothes from whites and lights.
Was the wash temperature
too low?
Use hot or warm washes if safe for the fabric load. Make sure
your hot water system is adequate to provide a hot water
Did you use enough detergent, or do you have hard
Use more detergent for washing heavy soils in cold or hard
Cycle too long
Did you choose the STEAM TREAT
In this case, the heater and steamer will be activated to
provide maximum cleaning performance. Additional time
will be added to the regular cycle to heat the water. This
additional time will depend on the load size and the hot water
inlet temperature.
Is the hot water inlet set to the recommended
of 120°F (49°C)?
A hot water temperature below the recommended
will increase heating time.
Is "SUD" shown in the display?
Excessive sudsing has been detected and a suds routine has
been started to reduce excessive suds. This routine will add
time to the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute
the load. During the imbalance routine,
the time displayed may pause until this activity is complete,
then resume with the remainder of the cycle.
Did you wash a large load on the Express Cycle?
The Express Cycle is designed for smaller load sizes
(2-3 items) of lightly soiled garments. If larger loads are
washed in this cycle, wash time will be increased.
Did you wash a large load in a gentle or Delicate cycle?
When using the Express wash, Handwash/Wool,
or SilWUItra
Delicate wash cycles, you should use small loads. This
ensures a gentle wash for your garments without increasing
cycle times.
Door locked at end of wash cycle
Did all of the water drain out of the washer during the
Select DRAIN & SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.

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