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Error codes in the TX report and journal
Transmission errors are indicated in the TX report by the abbreviation NG (not good). Furthermore, the problem
is further differentiated by a 2-digit error code.
Code
Cause
10
No recording paper
11
Paper jam
12
Documents have jammed in
the document feeder.
13
Open the upper covers
14
Toner empty
20
Power failure
22
Memory error
30
Transmission interrupted by
the transmitter/receiver.
32
Page error
33
Polling error
42
Memory overflow
50
Line busy
53
Wrong codeword
60
Line busy
B0-B5
Communiction error
C0-C4
D0-D2
F0, F1
E0-E6
Printer fault
87
Image cannot be saved
How to correct
Put more paper in the paper cassette.
Remove the jammed paper
Follow the instructions on page to rectify the document
jam
(see page
125).
Allow these covers to snap carefully into position.
Please install a new developer assembly
A power failure has occurred.
If this error occurs frequently, please notify the
customer service of your TOSHIBA dealer.
Start the transmission process again or request your
fax partner to repeat the transmission process.
A specific number of pages has been set, but a
different number of pages has been sent
Polling was not reserved, or the password was
incorrect, or polling protection did not meet the
specified criteria
(see page
Send your document(s) with a lower resolution, or send
them using the direct mode
Test the connection using the listening-in option
(see page
42). Have you pressed "*" on the extension
for obtaining an outside line
A document has been retrieved with the wrong
codeword
(see page
63).
Send the document again.
Bad line.
The document has probably not been transmitted. You
should transmit your document again to be safe.
A printer error occurred during reception, causing a
memory overflow.
Memory overflow on the other machine. Transmit your
document again later.
(see page
126).
(see page
8).
(see page
47).
63).
(see page
36).
(see page
15)?
121
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