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Kenmore Refrigerator Owner's Manual page 19

Kenmore refrigerator user manual
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Before
Calling
For Service
If food temperature appears to be
warm in the freezer section:
• See prior sections.
• Have you recently added a large load
of food? Allow adequate time for the
food to reach freezing temperature.
• Are any shelves covered with foil or
plastic, preventing proper air flow?
• Is the condenser area clean?
(See page 16.)
• Adjust freezer control. (See page 11.)
If refrigerator section is too warm:
• See prior sections.
• Adjust refrigeratorcontrol.
(See page 11.)
• Adjust freezer controlto a colder set-
ting. (See page 11.)
If refrigerator section temperature is
too cold:
• Adjust refrigeratorcontrol. (See
page 11.)
• Adjust freezer controlto warmer set-
ting. Allow several hours for tempera-
ture to change.
• Is condenser area clean?
(See page 16.)
• Check to see that the air deflector is
in place in the tunnel located in the
left side wall of the fresh food
compartment.
If the unit runs too much or too
frequently:
• It may be normal to maintain an even
temperature.
• Is condenser area clean?
(See page 16.)
• Have doors been opened frequently
or for an extended period of time?
• Is freezer running too cold? Adjust
freezer control. (See page 11.)
• Check door alignment and gasket
seal for proper closure.
If the unit makes unfamiliar sounds
such as popping or cracking; tap-
ping, gurgling, boiling or bubbling;
rumbling or rattling on shutdown:
! These may be normal operating
sounds. Refer to page 15 for informa-
tion on sounds the unit may make.
If you hear running water in the unit:
• This is normal when the icemaker fills.
• This is normal when the unit defrosts
and water enters the condensate pan.
If you hear periodic buzzing:
• This is normal in cabinets with an
automatic icemaker. The water valve
will buzz when energized to refill the
icemaker.
If condensate forms on the inside of
the unit:
• This is normal during periods of high
humidity
If condensate forms on the outside
of the unit:
• Is Power Miser Control on highest set-
ting? This will help reduce
condensate.
• Check door alignment and gasket
seal for proper closure.
If Crisper or Meat Keeper drawers do
not close freely.
• Check for package obstructing proper
closure.
• Check to confirm drawer is in proper
position in assembly
• Apply thin layer of petroleum jelly to
slide channels.
If there is an odor in the unit or
ice cubes.
• Clean product. (See pages 16-17).
• Cover all foods tightly.
• Use freezer containersor
freezer wrap.
If ice forms in the inlet tube to the
ice maker.
• Indicates sediment in solenoid valve
which has not allowed the valveto
close. An in-line water filter should be
added. If problem persiststhe
solenoid valve will need to be cleaned
or changed.
If light bulb needs replacing.
• Unplug unit from wall outlet to avoid
electrical shock. A pair of gloves
should be worn as a precaution
against broken glass.
19

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