Technical Support - Polycom Desktop V700 Reference Manual

Technical Support

When to call for Technical Support
Contact your organizational IT staff or Telemedicine Coordinator when:
 Your internet is down.
 Network cable is broken or missing.
 You cannot find the remote control.
 You do not know which network jack to plug into.
Contact OTN Service Desk when:
 Call does not connect
 Video camera problems
 Call quality is poor
 Call drops and you are unable to reconnect
15 | OTN Training Services
OTN Service Desk Support Hours: Mon – Fri 7:00 AM to 7:00 PM
Please Call: 1- 866-454- 6861