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Problems when faxing or printing
Printing is interrupted.
No printing
Documents are not properly fed.
Problems with the connection
The device rings once, remains silent for a short while and
starts ringing again.
No dial tone
Fax transmissions are constantly interrupted.
You hear a whistling tone or silence in the handset.
No fax reception or a short fax audio signal as message on
the answering machine
Problems with the Cordless Telephone
Cordless telephone does not function or does not function
as expected.
Display shows only the battery charge.
No dial tone
The cordless telephone cannot be switched on.
The cordless telephone cannot be switched on after 12
hours in the charging station.
Service
Paper or document jam, no paper or ink film. Follow the
instructions on the display and in the error report.
There could be a small pause after printing several pages.
The device continues printing automatically.
Check if you have inserted clamped paper correctly. The
lever on the right hand side next to the paper feeder must
be folded backwards.
Clean the scanner and the document feed slot.
This is absolutely normal. The fax switch checks the call af-
ter the first ring. If it is a voice call, the device continues to
ring.
Check the installation of the device. Connect the telephone
cable to the socket marked LINE. Insert the telephone plug
into your telephone connection socket.
Try to send the fax manually: Press l and dial the number.
If the recipient is using an answering machine, wait until
you hear a whistling tone. Press o.
It is possible that the recipient's machine is not ready to re-
ceive.
The call is a fax: Press o on the device. In addition, press
*5 on the telephone. Hang up.
Using function 51, set the number of rings for the fax
switch to 4 and the total number or the number of rings for
the answering machine (model dependent) to 5 (see Page
31).
You cannot simultaneously use the answering machine fa-
cility of your telephone service provider (= voice-mail box)
and receive faxes on your devices(see page 35).
Check if the cordless telephone is functioning and is regis-
tered with the device.
Switch the cordless telephone off. Open the battery com-
partment on the backside. Remove the batteries and insert
them again. Close the battery compartment and switch the
cordless telephone on again.
The cordless telephone is not registered with the device or
is out of range.
Place the cordless telephone into the charging station.
Change the batteries in the cordless telephone (also see
Chapter Service, Page 41).
EN
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