Call Hold; Voicemail - Polycom VVX 500 Long Format Manual

To Answer a Second Call/Call W
A second incoming call will be indicated by both call will be indicated by both an audible beep and an onscreen display of
Incoming Call. To answer the second call: To answer the second call:
Let your first caller know you want to pick up another call Let your first caller know you want to pick up another call and
then tap the Answer onscreen
The active call will be displayed on the screen displayed on the screen above the held call.
To resume the original call, Tap the held call, and then tap the Resume softkey To resume the original call,
Tap the End Call softkey on an active call to
Your second call will remain on hold and you must tap the Resume softkey to Your second call will remain on hold and you must
that call

Call Hold

To put an active call on hold, tap
To pick up the call from hold, tap

Voicemail

The first time you call your voicemail, you need to set up a new passcode The first time you call your voicemail, you need to set up a new passcode and record your name
(not a greeting, just your name). Simply follow the prompts.
Welcome Letter with your temporary passcode. Welcome Letter with your temporary passcode. Ask your administrator for the voicemail portal
phone number to check messages from home to check messages from home.
From Your VoIP Phone
Tap the Envelope icon (top left of screen)
Enter your passcode and press # Enter your passcode and press #
From Any Phone
Dial your extension or personal direct telephone number
up
Press Star (*)
Enter your passcode and press # Enter your passcode and press #
OR
Dial the voicemail portal telephone number oicemail portal telephone number
Enter your extension
Enter your passcode and press # Enter your passcode and press #
To check a general voicemail box To check a general voicemail box
Tap the Envelope icon (top left)
Press Star (*)
Dial the general voicemail box extension the general voicemail box extension, then the passcode followed by Pound
Call Waiting
onscreen button or Answer softkey
softkey on an active call to disconnect that call
tap the Hold softkey.
tap the Resume softkey. Pick up the handset after softkey. Pick up the handset after Resume.
. Simply follow the prompts. You should have received a
(top left of screen)
personal direct telephone number and wait for the voicemail to pick
(top left)
Polycom VVX 500 & VVX 600
Long Format Guide
V1.2 10-3-13
nd an onscreen display of an
softkey
softkey to to pick up
record your name
You should have received a
the voicemail portal
and wait for the voicemail to pick
Pound (#)
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