How to Use your Polycom VVX 500
General Help
This is a touch screen and takes a little getting used to. If you find yourself on an odd screen, press the Red
handset to hang up. Press the Home button once or twice to restore your screen.
Answering the Phone
To Answer a call:
Pick up the handset.
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If you have a headset, press the headset button.
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If you prefer speakerphone, press the screen in the middle to answer the call or press the speaker button.
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To Answer a second call:
While on a call, a second call is seen on the screen and you hear one call waiting beep. Press the center of the
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screen to answer.
or
If the call has minimized, Press on the screen (bottom left) to highlight that incoming call
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Then press the softkey labeled answer
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This will put the first call on hold automatically.
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To go back to the first call
Press on the screen (bottom left) to highlight that call,
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Then press the softkey labeled RESUME
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To put a call on Speaker Phone:
Press SP Phone
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To mute a call, press the mute button
The display will show a microphone with an X through it and the indicator light will turn red.
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To put a Call on Hold
Press the soft key on your screen that is labeled HOLD that you see when you are on a call.
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Polycom VVX 500
5
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