Glossary of Terms
MAPI
Messaging Application Programming Interface - Part of Microsoft's Window's Open Service
Architecture (WOSA). Allows programs and devices to send emails via email clients if those client
support MAPI.
Trusted Location
A number that has been entered into the user's Source Numbers as a location from which they want to
access their mailbox without being asked to enter their voicemail code. This can be an internal extension
or an external number.
Voicemail
IP Office
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