Accessing Voicemail Remotely; Remote Access Voicemail Code; Access From Another Extension; Direct Access From Any Extension For All Users - Avaya IP Office Voicemail User Manual

Accessing Voicemail Remotely

Remote Access Voicemail Code

Access from Another Extension

Direct Access from Any Extension for All Users

Direct Access from Any Extension for a Specific User

Direct Access from an Extension Recognized by the Voicemail
Server
Voicemail
IP Office
A user can access Voicemail from his own extension using *17 (default
short code). However to access Voicemail from any other location an
access code must first be configured.
In the Voicemail Tab of the User's configuration form in the Manager
program, enter a 1-7 digit number in the Voicemail Code box.
1. Dial the extension required.
2. Press 8 during the greeting message
3. Enter the Voicemail Code when requested
To use this facility a short code must be created, eg.
•
Short Code: *98
•
Telephone Number: "?Anonymous"
•
Line Group ID: 0
•
Feature: VoicemailCollect
Any user can now dial *98 from any extension. They are prompted for their
mailbox number (extension number) and Voicemail Code.
To use this facility a short code must be created, eg.
•
Short Code: *98
•
Telephone Number: "?Extn201"
•
Line Group ID: 0
•
Feature: VoicemailCollect
The user, Extn201, can now dial *90 from any extension then enter his
Voicemail Code to access his Voicemail messages.
If a user regularly accesses his Voicemail messages from another
extension, this extension number can be set up as a "trusted location". For
example in the Source Numbers tab of the User's form for extension 214,
add an entry V204.
Now when the user, Extn214, dials *90 from extension 204 he will not be
prompted for his Voicemail Code. See "User Source Number Configuration"
on page 8.
40DHB0002USAV Issue 4 (12/10/2001)
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