Prime Telephone Gets Misdialed Calls - Nortel Modular ICS 6.0 Installer's Manual

558 / Problems with lines

Prime telephone gets misdialed calls

This section describes possible problems if the Prime
telephone is receiving calls that it should be routed elsewhere.
Possible problem
The digits sent by a switch at a central office or in the private
network did not match any Received number, the Auto DN, or
the DISA DN. The call has been routed to the prime telephone
for the incoming trunk.
Solution
1. Verify that the switch is sending the correct number of
digits for the Received number length defined in your
system.
2. Verify all the digit strings that the switch should be
sending.
3. Check that you have defined the corresponding Received
number for every target line in your system.
4. Make sure that the published telephone numbers for your
network are correct.
Modular ICS 6.0 Installer Guide P0992638 03