Serviceability And Availability - Intel SSR212CC Technical Product Specification

Intel® Storage System SSR212CC
8.

Serviceability and Availability

The system is designed to be serviced by qualified technical personnel only.
The desired Mean Time To Repair (MTTR) of the system is TBD minutes, including diagnosis
of the system problem. To meet this goal, the system enclosure and hardware have been
designed to minimize the MTTR.
Below are the maximum times that a trained field service technician should take to perform the
listed system maintenance procedures, after diagnosis of the system, and with the system
powered down and unplugged.
Remove top cover
•
Remove and replace a hard disk drive
•
Remove and replace power supply
•
Remove and replace fan assembly
•
Remove and replace SATA add-in cards
•
Remove and replace baseboard
•
Revision 1.2
Serviceability and Availability
0.5 minutes
0.5 minutes
0.5 minutes
1 minute
5 minutes
10 minutes
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