Auto Attendant (Aa) Flow Chart - AT&T MS2085 User Manual

Answering system
Auto attendant operation

Auto attendant (AA) flow chart

Caller dials
9#
AA
records
central
message
Normal
call or
private
mailbox
records
message
AA answers and plays
outgoing announcement
Caller dials Caller dials
0# extension
AA plays
directory
OGM
Extension picks
Yes
up the call
enters another
or records a
Incoming
call
Caller enters
remote access
number
AA calls
extension
No
Caller
extension
message
90
code
Answering
system
remote
access
AA answers and
plays outgoing
announcement
No
command
entered
Rings back
to console
No
command
entered
Call ends