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Appendix
Troubleshooting
•
Your telephone line cords or Ethernet cable might be defective. Try
installing new ones.
•
Make sure a line is selected. Press a line key (L1-L4) or SPEAKER
MS2015 Engraving:
•
If there is no dial tone when you press HEADSET, make sure the corded
headset is firmly connected to the
I cannot dial out.
•
First try all the suggestions above.
MS2085 Engraving:
•
Make sure you have a dial tone before dialing. The corded handset might
take a second or two to connect the console and produce a dial tone. This
5.1
is normal. Wait an extra second before dialing.
•
Make sure the telephone is set to the correct dial mode (pulse dial or tone
dial) for the service in your area. Refer to Dial mode on page 38 to set
the dial mode.
•
If the other telephones in your building are having the same problem,
contact your telephone service provider.
My computer can't connect to the network after plugging the Ethernet
cable through the PC jack (
•
Make sure the console is connected to power. The PC jack (
work when the console does not have power source or during a power
outage.
•
Make sure you plug the Ethernet cable connecting to the router into the
Ethernet jack and the Ethernet cable connecting to the computer into the
PC jack.
The network connection speed on my computer drops significantly after
plugging the Ethernet cable through the PC jack (
•
If you are using Gigabit Ethernet system, the connection speed drops to
100M after plugging the Ethernet cable through the PC jack (
I cannot make intercom calls.
•
Make sure you choose the correct extension.
•
The destination telephone might be on an external call. Wait and try again.
•
Make sure the INTERCOM light is off before you make an intercom call. If
the light is on, the system is busy or the intercom is unavailable. Try again
when the intercom light goes off.
•
Check to make sure that each system extension has a unique extension
number. Refer to Set extension number on page 24 for details.
•
You cannot use intercom when all four outside lines are in use.
Use only
Supplied
Adapter
Use only
Supplied
L4
L3/4
L2
Adapter
MS2015 Engraving:
).
MS2085 Engraving:
jack.
L1/2
Use only
Supplied
Adapter
Use only
Supplied
L4
L3/4
Adapter
5.1
MS2015 Engraving:
MS2085 Engraving:
99
MS2015 Engraving:
) does not
MS2085 Engraving:
L2
L1/2
Use only
).
MS2015 Engraving:
Supplied
Adapter
).
Use only
MS2085 Engraving:
Supplied
L4
Adapter
5.1
.
Use only
Supplied
Adapter
Use only
Supplied
L4
Adapter
5.1
Use only
Supplied
Adapter
L3/4
L2
L1
Use only
Supplied
L4
Adapter
5.1
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