Jam Inside Of Duplex; Jam In Exit Area - Samsung ProXpress M337x Service Manual

4. Alignment and Troubleshooting
► Error Code
M2-2210
► Error message

Jam inside of duplex

► Symptom
A paper jam was detected in the bottom of duplex.
► Troubleshooting method
1) Remove the jammed paper. (Refer to 4.1.3)
2) Remove the contamination or obstacles in the paper path.
3) If this jam error occur continually, replace the duplex unit.
► Error Code
M3–1110
► Error message

Jam in exit area

► Symptom
A paper jam was detected in the exit area.
► Troubleshooting method
1) Remove the jammed paper. (Refer to 4.1.3)
2) Check if there is any obstacles or contamination in the paper path. If yes, clean or remove it.
3) Check if the exit roller rubber is worn out. Replace the exit roller(JC93-00323A).
4) Check if the exit sensor connector is connected properly. If the connection is OK, replace the exit sensor.
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