► Error Code
C3-1510
► Error message
IMG. Not compatible / Imaging unit is not compatible. Check guide
► Symptom
Imaging unit is not compatible.
► Troubleshooting method
NOTE
This error is for M3320/3820/4020.
1) Open the front cover.
2) Remove the toner cartridge and imaging unit.
3) If the imaging unit is not a Samsung genuine imaging unit, replace with new one.
► Error Code
C9-1112
► Error message
Replace pickup roller / Replace with new tray 1 pickup roller
► Symptom
Tray1 pick up roller is worn out.
► Troubleshooting method
1) Remove the tray 1 cassette.
2) Remove the duplex unit.
3) Pull the small tap down, then release the pick up roller(JC73-00340A).
(Refer to 3.3.17)
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4. Alignment and Troubleshooting
4-48