Troubleshooting - Procom WAN18LA Owner's Operation And Installation Manual

Note: All troubleshooting items are
listed in order of operation.
IMPORTANT: Operating
where impurities in air exist may
create odors. Cleaning
paint, paint remover, cigarette smoke,
cements and glues, new carpet or
textiles, etc., create fumes. These
fumes may mix with combustion air
and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Log set is smoking/sooting excessively
(Note: It is natural and unavoidable for
vented gas log sets to produce moderate
levels of carbon (soot) where flames
contact the logs).
Burner is excessively noisy.
(Note: The movement and combustion of
gas will create low, unavoidable levels of
noise.)
Burner flame is too low or too high.
Log Set produces a clicking/ticking noise
just after burner is lit or shut off.
Log Set produces unwanted odors.
Gas odor even when control knob
is in OFF position.
Gas odor during combustion.
PRO-COM OWNER'S MANUAL
VENTED GAS LOGS
TROUBLE SHOOTING
WARNING:
.
and let cool before servicing. Only
a qualified service person should
log set
service and repair log set.
supplies,
POSSIBLE CAUSE
1.Poor fuel quality.
2. Fireplace venting system not
drafting properly.
3. Excessive flame impingement
or blockage.
4. Improper fuel/air mixture.
5. Excessive gas supply/pressure.
1. Passage of air/gas across
irregular surfaces.
1. Incorrect gas supply or pressure.
2. Blocked burner orifice or burner
manifold ports.
3. Improper burner orifice size.
1. Metal expanding while heating
or contracting while cooling.
1. Log Set burning vapors from
paint, hair spray, glues, cleaners,
chemicals, new carpet, etc. (See
IMPORTANT statement above).
2. Gas leak.
statement at top of page.
1. Gas leak.
statement at top of page
2. Control valve defective
1.Gas leak. See Warning statement
at top of page.
Turn off log set
.
¡ ñ Shut off gas supply.
¡ ñ Do not try to light any appliance.
¡ ñ Do not touch any electrical switches;
¡ ñ
¡ ñ
REMEDY
1. Contact local natural gas company.
2. Adjust damper wide open and/or have
fireplace and venting professionally cleaned
and checked.
3. Separate the logs to allow more flame
passage.
4. Remove any foreign items from the flame
pattern.
5. Preheat flue in very cold weather.
1.
gas supply line.
1. Check for proper gas supply pressure
2. Free burner orifice and manifold ports of
any burrs, paint, or other blockage.
3. Verify proper burner orifice sizing (see
Figure 2, page 4).
1. This is common with most log sets. If
noise is excessive, contact qualified
service person.
1. Open flue to maximum. Stop using odor
causing products while log set is running.
2.
Locate and correct all leaks (see Checking
Gas Connections, page 4).
See Warning
See Warning 1. Locate and correct all leaks (see
Checking Gas Connections, page 4).
2. Replace control valve.
1. Locate and correct all leaks (see
Checking Gas Connections, page 4).
7
WARNING:
If you smell gas
do not use any phones in your
building.
Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.
Relieve any tight bends or kinks in
WAL21-01