Troubleshooting - Procom BN28TYLA-W Owner's Operation And Installation Manual

Clean the pilot assembly also. A
y e l l o w t i p o n t h e p i l o t f l a m e
indicates dust and dirt in the pilot
assembly. There is a small pilot air
inlet hole about two inches from
where the pilot flame comes out of
the pilot assembly (see Figure 18).
With the unit off, lightly blow air
through the air inlet hole. You may
blow through a drinking straw if
compressed air is not available.
Figure 18 -Pilot Air Inlet Hole
Note : All troubleshooting items
are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed in
there is a spark at ODS/pilot, but
no ignition.
CLEANING AND MAINTENANCE
Continued
CABINET
Air Passageways
Use a vacuum
pressurized air to clean.
Exterior
Use a soft cloth dampened with a
mild soap and water mixture. Wipe
the cabinet to remove dust.
LOGS
If you remove logs for cleaning,
refer to Installing Logs (page 11)
to properly replace logs.
Replace logs if broken or chipped
(dime-sized or larger).

TROUBLESHOOTING

WARNING: Turn off heater and
let cool before servicing. Only a
qualified service person should
service and repair heater.
POSSIBLE CAUSE
1. Gas supply turned off or
equipment shutoff valve closed.
2. Control knob not fully pressed in
w h i l e i n
3. Air in gas lines when installed.
4. ODS/pilot is clogged.
5. Gas regulator setting is not correct.
6. Control knob not in PILOT position.
7. Depleted gas supply.
cleaner or
P I L O T p o s i t i o n .
1 3
MAIN BURNER
Periodically inspect all burner flame
holes with the heater running. All
slotted burner flame holes should
be open with yellow flame present. All
round burner flame holes should be
o p e n w i t h a s m a l l b l u e f l a m e
present. Some burner flame holes
may become blocked by debris or
rust, with no flame present. If so,
turn off heater and let cool. Either
remove blockage or replace burner.
Blocked burner flame holes will
create soot.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage
ODS/pilot unit.
REMEDY
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob while
pressing ignitor button.
3. Continue holding down control
knob. Repeat igniting operation
until air is removed.
Clean ODS/pilot (see Cleaning and
4.
Maintenance, page 12) or replace
ODS/pilot assembly.
5. Contact local propane/LP gas
company.
6. Replace gas regulator turn
control knob to pilot position.
7. Replace gas regulator.