Safety Precautions: Espresso machines have numerous potential hazards, and it is of paramount importance to Synesso™ that people servicing our machines take all necessary precautions to ensure their personal safety. Please note and follow the safety stickers on the machine.
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Wrenches: 11/32, 1/4, 5/16, 3/8, 7/16, 1/2, 9/16 , 5/8, 11/16, 3/4, 12mm & 7mm + 1 extra 9/16 and • Large, Medium and Small Adjustable Wrenches (Crescent Wrenches) • Pliers: Channel Lock, Standard and Side Cutters • Philips Head Screwdrivers: #2 short, #2 long and #1 •...
INSTALLATION DIAGRAM * Easily cleanable * Sturdy, level and horizontal * Capable of sustaining weights up to 300 lbs. * 2.5" round hole drilled for hoses (see "Footprint" for hole location) * Clearance: 1" behind, 3" in front Water from Water requirement Mains * 3/8"...
INSTALLATION To maintain the 1 year warranty, an authorized or certified espresso service representative must perform the installation of this espresso machine. Site Preparation The machine must be placed on a level horizontal surface that can be easily cleaned and is capable of sustaining a minimum of 300 lbs.
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Neutral Make sure that the On/Off electronics switch (red rocker) and the heating element breaker on the Synesso™ are in the OFF (0) position, then plug the power cord into the receptacle. IMPORTANT - If the voltage on the receptacle used is less than 210 Volts, it may be nec- essary to install an in-line Buck-Boost transformer to increase this voltage.
Specifications for the Synesso™ Line of Semi Automatic Espresso Machines Model 1 Group 1 Group 2 Group 3 Group Voltage Hertz 50 / 60 50 / 60 50 / 60 Amps - max draw Brew and Steam Specifications: Watts per Element, Steam Tank...
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• Counterclockwise to DECREASE pressure 9. Please allow at least ½ hour of “warm up” time before using your Synesso™ espresso ma- chine to brew shots or steam milk. The steam gauge, located on the left side of the first brew group, should read a minimum of 1.1 Bar.
Hydraulic System Overview The hydraulic system in the Synesso™ is comprised of all parts through which water flows starting with where it enters the machine from the water treatment/filtration system. This chapter will detail the flow of water and some of the associated electrical componentry.
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(increasing pressure) or counter-clockwise (decreasing pressure). Water in Pump configurations: Until serial number 356, Synesso™s had a single inlet configuration as the stan- dard. After 356, the dual inlet configuration is the standard. Hydras have a separate pump and motor per group, therefore all Hydras come equipped with single inlet style pumps.
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(Fill Line) Brew Gauge: The brew gauge reflects pressure in the brewing system. On a standard Synesso™, there is one gauge for the entire brewing system; on a Hydra, each brew tank has its own brew gauge. The gauge normally moves between 3-5 bar (resting pressure) to 9 bar (brewing pressure) and up to 12 bar (expansion pressure) at which point the expansion valve opens and releases the excess pressure.
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Synesso™. Cold Water Valve: Synesso™ has 2 valves which provide water to the Americano (tea) spout: the hot water valve and the cold water valve. The cold water input allows the user to moderate the temperature at the spout to make drinks appropriate temperatures for their customers.
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Water Inlet Components (cont.): Sight Glass: Connected to the steam tank by two tubes, the sight glass provides a visual representation of the level of water in the steam tank. It should be about 1/2 to 2/3 full during normal operation. This is a safety feature which enables the user to ensure that they have sufficient water levels in their steam system.
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Brew tank: Synesso™’s brew tanks are solid stainless steel, welded internally and externally in order to be leak-proof and thermally stable. Each brew tank has its own isolated system from the water inlet. This allows the user to set different temperatures on each group, as well as function without a group in the system if something has gone wrong with a group.
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Cuts power to the element if the temperature exceeds 280° F. Thermal probes: 2K ohm probes have been part of the Synesso™ machines since serial number 229 (prior to this, 100 ohm probes were standard). These probes are highly sensitive and send thermal data to the PID controller to control the temperature within the steam tank.
Electrical System The electrical system in a Synesso™ is relatively straighforward. This chapter will cover the fundamentals of the electrical layout and function of the electrical features of the machine. SAFETY NOTE: Please use caution when working on any part of the Synesso™ electrical system.
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Electrical System Wiring schematic Technical Manual...
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The electronics box, located underneath the machine, contains all the incoming and outgoing power to the Synesso™. Since the 2 boxes represented below (top: 3 group box, bottom 1 group) have many of the same components, they have been labeled with numbers for matching components and the descriptions follow in the next pages.
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1. Brew relays: Control voltage to the brew tank heating elements. 2. Pump wires: Carries 220v to the pump motors from the electrical box. Contains 3 wires: black (110v), white (110v) and green (ground). A fourth wire (Red), is used for bypass system control when appropriate.
5/16” or larger – this will keep them from galling. Re-apply when disassembly and reassembly is needed. **SPECIAL NOTE: VARIOUS TECH BULLETINS ARE REFERRED TO IN THE FOLLOWING TROUBLESHOOTING SECTION, I.E. “SEE TEST LEVEL PROBE,” etc. PLEASE CONTACT Synesso™ TECH SUPPORT TO OBTAIN THESE AND ANY OTHER TECH BULLETINS YOU REQUIRE.** Technical Manual...
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All machines made in 2008 and after have this dual inlet system as a standard feature. Retrofit kits are available, check with your dealer, service provider, or the Synesso factory for more infor- mation about this upgrade.
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Machines made after #240 use a thinner, longer gauge tube which eliminates flutter. If your machine is made before #240 and this issue becomes unacceptable, contact your dealer, service pro- vider, or the Synesso factory to purchase a retrofit tube. Brew Tem- Readout for Brew ●...
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There are ways to make this work if it is absolutely necessary to have a very hot steam tank. Contact Synesso for more info. Sudden loss of ● Too much hot water has been used for Tea, Americano, rinsing, or Steam Pressure warming cups while still steaming milk.
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● If you are working from a static tank then you must use a line pressure boost pump to provide the pressure needed to fill the steam tank. Contact your dealer, service provider, or the Synesso factory for more information regarding static tank installations.
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Only Cold Water ● Turn the mix valve clockwise until it stops. This will cut off all cold water Flows when Switch flow. If no water flows with the mix valve off, the water control valve on is On the hot side of the mix valve has failed. Only Hot Water ●...
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■ Check the reset switch on the tank ■ TURN THE POWER OFF TO THE MACHINE and test element leads for continuity to ground and for resistance across the leads. ● If all of these tests are ok, the relay has failed OFF Display is Blank, No ●...
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● Clean water under the machine or on top of the electrical box indicates an internal leak. Remove the side panels and facias until the source of the leak is determined. Contact your dealer, service representative, or the Synesso factory for more info on fixing your specific leak. General Coffee Crema is ●...
Changing Portafilter Gaskets Synesso™ uses an 8 mm gasket with grooves in the outside edge to help with ease of installation and to allow trapped air and water to escape without contacting the coffee.
Periodic Maintenance Maintenance Schedule Daily 1.Back-flush each brew group a few times, without detergent. 2.Wipe down the entire machine. 3.Remove portafilters, baskets and springs, drip tray and grates, cup tray grates and clean thoroughly. These items are all dishwasher safe. 4.Slowly pour a pitcher of hot water down the drain.
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Periodic Maintenance **This is the form that Synesso™ uses when performing Preventative Maintenance visits. Preventative Maintenance Visit Checklist Customer: ____________________ Phone:_____________ Date:_________ Serial Number: ____________________ Basic Service--Operational Inspection Inspect or rebuild steam valves Replace the following parts: Inspect or rebuild water control valves Portafilter Gaskets 8.0...
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PROGRAMMING This programming manual applies to all Synesso machines after serial number 203111051. These machines have a hand held (wired) keypad, pictured below, to allow the user to comfortably view and change the machine settings. The machine must be on and at operating temperature to adjust the settings.
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PROGRAMMING This is the second screen of the display: BG1 Temperature Control Line 1 of the BG1 Temperature Control screen indicates the current temperature being recorded by the first position brew group’s temperature probe, LOW in this example. Once this temperature reaches the set point, it will continuously cycle up and down by small increments as the electronics balance the temperature.
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PROGRAMMING This is the third screen of the display: BG1 Auto-Bypass and Auto-Flush Line 1 indicates the brew group to be adjusted. Line 2 indicates whether the automatic bypass is currently [ON] or [OFF]. This feature is only avail- able on volumetric machines with bypass hardware installed. Line 3 indicates the percentage of the shot that will be completed before the bypass turns on.
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PROGRAMMING (NOTE: Options for adjustments to brew groups 2, 3, and 4, if applicable, will appear on the following screens of the control panel interface. Adjustments for ‘Temperature Control’ as well as ‘Optional Features’ on these brew groups will be the same as the instructions for brew group 1. These screens are omitted from this manual for simplicity.) Line 1 The Steam Tank Temperature Control screen indicates the current temperature being recorded by the steam tanks temperature probe, 216.9F in this example.
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PROGRAMMING Line 1 indicates that you are on the Hot Water Tap control screen. Line 2 indicates the settable amount of time that the hot water tap will run before shutting off. Line 3 gives the option of setting the hot water dispersion time by activating the tap and letting the water flow, then shutting it off.
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PROGRAMMING Line 1 of the Serial Number Display indicates the software revision number (Ex: v1.04) Lines 3 and 4 on the display will indicate the serial number given to this machine. This screen will show when starting up the machine. Please have this number available if you contact technical support to aid in more rapidly identifying your machine.
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Error codes are displayed here In an effort to prevent damage to machines and to help operators troubleshoot issues, Synesso has engineered several safeguards into the programming. These codes will help users identify operational issues with the machine, as well as automatically prevent greater problems from occurring. By understanding these codes, operators can remedy issues more quickly.
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PROGRAMMING The machine must be on and at operating temperature to adjust the settings. There are 3 levels of programming: Level 1 programs, as discussed on the previous pages are also found in the Owners Manual. Level 2 and 3 will be discussed in the following pages. Menu Level 2: Temperature Display Line 1 O Line 2 O...
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PROGRAMMING Menu Level 2: Steam Tank Fill Probe Line 1 indicates that you are on the Steam Tank Fill Probe control screen. Line 2 of this display screen is showing a 5 second delay indicating that the fill probe will wait this long before turning on or off the steam tank fill valve.
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Set Temperature. Line 3 represents the actual temperature reading of water flow through the puck. Line 4 indicates the temperature adjustment made at the Synesso™ factory, in order to create the exact temperature desired at the puck. Puck Temperature on line 3 is determined at the factory, according to the standard Synesso™ testing method.
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Line 2 indicates the actual water temperature at the steam tank temperature probe, as the electronics maintain your Set Temperature. Line 4 indicates the temperature adjustment made at the Synesso™ factory, in order to create the exact temperature desired in the steam tank. This offset should not be altered without first consulting Synesso™.
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PROGRAMMING Menu Level 2: System Clock Line 1 indicates that you are currently on the System Clock screen. Line 2 indicates the programmable time for the machine in a 24 hr format. Line 3 indicates the programmable date settings. Line 4 stores the programmed date in the format indicated on line 3 Press the line 2 button followed by the ‘▲’...
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PROGRAMMING Menu Level 2: Power Save Mode Setup Line 1 indicates that you are on the Power Save Mode screen. Line 2 of the Power Save Mode in this example is indicating the timers are [ENABLED], making adjustments to lines 3 and 4 available. If line 2 reads [DISABLED], no further programs will be available on this screen.
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PROGRAMMING Menu Level 2: Error Log Line 1 indicates that you are on the Error Log screen. Line 2 indicates the last error that occurred. If no error has occurred, this line will simply read ‘NO ERROR’. Line 3 indicates the date and time that the last error has occurred. If no error has occurred, this line will be blank.
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PROGRAMMING Menu Level 2: Return To Level 1 Line 1 and 2 indicate that you are on the Return To Operation Mode screen. Pressing the line1 button will cycle back to the ‘Temperature Display’ screen on menu level 2. Pressing the line 3 button will cycle back to menu level 1’s ‘Display Default Overview’ screen. In order to enter menu level 3, press and hold both the line 4 button and the ‘▲’...
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PROGRAMMING Menu Level 3: Volumetrics The functioning of Volumetrics is only applicable on machines with volumetric hardware. If the machine does have volumetric hardware, this indicator should always be left in the [ON] posi- tion. Technical Manual...
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PROGRAMMING Menu Level 3: Brew Groups The Brew Groups Present will be set to correspond directly to the physical definition of your machine and should not be altered without first contacting Synesso™. Technical Manual...
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The Full Reset to Defaults option can be achieved by pressing the line 3 button. This option will undo ALL changes that have been made to the machine. This includes the Synesso™ programmed offsets, serial number and machine configuration information.
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PROGRAMMING Menu Level 3: Bypass The Bypass Hardware on the pump can be activated and deactivated from this screen. If your machine has the bypass capability, this program will be set to [ON], as indicated above. Technical Manual...
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[MULTIPLE] pump use. In the case of a Hydra, the pump configuration will be set to [MULTIPLE]. Otherwise it will be set to [SINGLE]. These selections will be set at the Synesso™ factory and should not need to be altered. Technical Manual...
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(PID controller) is a sequence of algorithms using separate, finely tuned parameters to achieve a desired set point. Synesso™ strongly recommends against altering these parameters. Line 2 indicates the level at which the P Gain (Proportional Gain) is set. Line 3 indicates the level at which the I Gain (Integral Gain) is set.
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PROGRAMMING Menu Level 3: Serial Number The Machine Serial Number is the designated identification given to the machine according to the month/year and order of completion. This method of identification may be used to help diagnose any issues or determine any specific needs that may arise during the life of this machine.
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PROGRAMMING Menu Level 3: Return Line 1 indicates that you are on the Return screen Line 2 indicates the option to return to menu level 1’s operation mode. Line 3 indicates the option to return to menu level 2’s settings mode. Technical Manual...
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