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Summary of Contents for Synesso S Series
- Page 1 SYNESSO S SERIES OWNER’S MANUAL VERSION 2020.1 Last Revision: September 2020 5610 4th Ave S. / Seattle, WA 98108—USA Tel: +1 206 764 0600 / Fax: +1 206 764 0601 Ordering Parts: parts@Synesso.com Technical Support: tech@Synesso.com Information: info@Synesso.com www.Synesso.com...
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Page 2: Table Of Contents
TABLE OF CONTENTS Introduction Safety Warnings Depressurizing Tanks, Tank Safety Start Up Screen, Serial #, Software Ver. List of Tools and Supplies Warranty & Water Standards Plumbing Requirements Electrical Requirements Installation and Installation Diagrams 11-13 Startup Operation 15-17 Programming - Handheld Controller 18-29 Menu Level 1 - Operations 18-22... -
Page 3: Introduction
This manual applies to Synesso models S200 and S300. “S Series” machines are fully volumetric with up to 6 programmable dispensed volumes, depending on settings. The S series machines have an external pump... -
Page 4: Safety Warnings
The hot water mix valve can be adjusted to deliver water as hot as 212°F (100°C), which can cause severe burns: please use caution when activating this water source. Safety Label Locations: Synesso™ complies with UL regulations by posting the following labels on its machines: WARNING WARNING: Disconnect from... -
Page 5: Depressurizing Tanks, Tank Safety
BREW & STEAM TANK SAFETY Espresso machines have numerous potential hazards, and it is of paramount importance to Synesso that people servicing our machines take all necessary precautions to ensure their personal safety. When working on the machine’s boilers (unless otherwise instructed in the directions): •... -
Page 6: Start Up Screen, Serial #, Software Ver
18—is the last 2 digits of the year it was built 4277—is the machine sequence number RECOMMENDED TOOLS & SUPPLIES Tools and recommended items required to fully diagnose, service and maintain Synesso espresso machines. • • Multi Meter – reads volts, amps and ohms Picks –... -
Page 7: Warranty & Water Standards
24 months from the original date of shipment. Synesso will make a good faith effort for prompt correction or other adjustment with respect to any non-wearing part that proves to be defective within the limited warranty period. - Page 8 Synesso’s liability is limited to the purchase price of the product and shall not be held liable for damages that extend beyond the product itself. Synesso’s liability of consequential, incidental damages, indirect or direct damages for personal injury, inability to properly use this product, loss of business profits or interrup- tion to business is expressly disclaimed.
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Page 9: Plumbing Requirements
Turn incoming water ON and check for leaks. Synesso machines require a minimum of 50 PSI (3.5 bar) of line pressure at 30 gal (120 L) per hour to have the auto-fill system, for the steam tank functioning properly. Please ensure that the incoming water meets this requirement or contact Synesso for alternative methods of boosting water pressure. -
Page 10: Electrical Requirements
ELECTRICAL REQUIREMENTS All Synesso machines are rated to operate on 220 VAC / 60 Hz or 230 VAC / 50 Hz frequency, single phase. Machines will operate between 208 V and 240 V. Listed amp ratings are all measured at 220 V. Incorrect voltage can cause malfunction or damage to the ma- chine. -
Page 11: Installation And Installation Diagrams
INSTALLATION & WORK STATION To maintain the 2 year warranty, an authorized or certified espresso service representative must perform the installation of this espresso machine. Site Preparation - See Diagrams pages 12-13. The machine must be placed on a level horizontal surface that can be easily cleaned and is capable of supporting a minimum of 300 lbs. - Page 12 INSTALLATION & WORK STATION—S200...
- Page 13 INSTALLATION & WORK STATION—S300...
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Page 14: Startup
Once the desired pressure is reached, retighten the lock nut. 6. Please allow at least 30 minutes of “warm up” time before using your Synesso™ espresso machine to brew shots or steam milk. The steam gauge (the left hand gauge) should read a minimum of 1.1 bar be- fore the steam tank is at an operational pressure and will stop at 1.3 bar when the factory set tempera-... -
Page 15: Operation
Introduction to S Series Operation S Series machines are designed to operate as fully volumetric machines. This means that any time a group is activated, it will run the selected program until the set volume has been dispensed. S Series machines do not have a manual operation mode. - Page 16 7. After the shot, remove the portafilter, tap out your spent puck, and clean the basket. 8. Purge the group. S Series machines have purge buttons, which will dispense a timed pulse of full pressure water to aid in cleaning the group between shots. Set the duration of the purge in the handheld control- ler.
- Page 17 Note: Although Synesso™ steam wands are made with a proprietary double-walled process that helps to keep the outer wall cooler, the tip and base can become very hot and caution must be used.
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Page 18: Programming - Handheld Controller
PROGRAMMING Overview S Series machines have a handheld (wired) controller, pictured below, to allow the user to comfortably view and change the machine settings. To change settings on these screens, first press the line button on the left side of the display associated with the setting you wish to change. - Page 19 PROGRAMMING Factory Settings: The factory settings for your machine are as follows: Brew Group Temperature 203°F Steam Tank Temperature 250°F Program Mode Universal (2 programs) Temperature Units Fahrenheit Left program: Right program: Pre-Infusion 4 seconds Pre-Infusion 4 seconds Total Water Count Total Water Count Menu Level 1: Brew Temperatures The set point is a goal temperature for the brew tank.
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Page 20: Volumetric Programs
PROGRAMMING Menu Level 1: Programs If the machine has been set to universal program mode, you will be able to change the “Left” and “Right” program, setting the preinfusion time and water count for each. Each brew group will use these programs. This is the default mode. - Page 21 PROGRAMMING Steam Tank and Hot Water Tap Continued... From the picture on the previous page, Line 1 shows the current reading of the steam tank temperature probe (250.8F in this example). Once this temperature reaches the set point, the digital display will continu- ously adjust in small increments as the electronics balance the temperature.
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Page 22: Error Codes
To cycle back to the temperature overview screen, press the down button. Menu Level 1: Brew System Error Codes In an effort to prevent damage to machines and to help operators troubleshoot issues, Synesso has engi- neered several safeguards into the programming. By understanding these codes, operators can remedy is- sues more quickly. -
Page 23: Menu Level 2 - Settings
PROGRAMMING There are 3 levels of menus a technician can access through the wired controller: Menu level 1 described on pages 18-22 contain settings relevant to the day-to-day operation of the machine. Menu level 2 contains settings relevant to technicians and machine owners. To access menu level 2: ... - Page 24 PROGRAMMING Note on Brew Valve Setting Setting the brew valve function to [ON] will activate all the brew valves, allowing the pressure to be bled from the brew tanks. Before draining the tanks, turn off the heating element breaker. Once the pressure has dropped, turn the brew valve setting back to [NORMAL] and attach the appropriate drain hose to the brew group’s drain fitting.
- Page 25 Line 3 indicates the temperature adjustment made at the Synesso factory, in order to match the measured temperature with the temperature desired inside the puck. Synesso keeps a log of the factory offsets for each machine. Contact Synesso Technical Support if you need to obtain the original factory-determined offset values.
- Page 26 Add time here if the machine is in an unstable installation such as a food truck or catering cart. There is no need to drop this time below 5 seconds. Synesso keeps a log of the factory offsets for each machine. Contact Synesso Technical Support if you need to obtain the original factory-determined offset values.
- Page 27 PROGRAMMING Menu Level 2: System Clock This is the system clock screen. Line 2 allows the operator to set the local time in a 24 hour format. Line 3 and 4 allow the operator to set the current date. The date and time are used for the error log. A small battery on the power board should keep the clock and calendar running if the machine loses power, but it will need to be replaced eventually.
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Page 28: Menu Level 1 - Operations
PROGRAMMING Menu Level 2: Error Log Line 1 of the error log screen shows how many errors the machine has recorded, up to the 35 most recent errors, and which of these you are currently viewing. This example is showing the second of two errors. Line 2 indicates the error code. -
Page 29: Firmware
S Series machines run off of firmware versions 2.xx, starting with version 2.59 and proceeding up until the current version 2.64 (as of 2020). If the machine is running off of an older firmware version and you would like to update to the current version—so as to make certain features available and receive the most improved... -
Page 30: Maintenance
MAINTENANCE DAILY MAINTENANCE Daily cleaning and maintenance procedures are essential for maintaining optimum performance of your es- presso machine. The following are procedures to be carried out on a daily basis: Backflushing: This process forces water through the inlet tube and drain system. This should be performed on EACH brew group daily. - Page 31 Change these items if they show damage or overuse. 2. Briefly inspect the machine for leaks or potential issues. Contact Synesso or your local distributor or ser- vice agent to order parts and/or request service.
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Page 32: Quarterly Preventative Maintenance Guide
9.0mm - 1.3430 (for older handles with worn ears) Inspect and replace group diffuser screens if worn or damaged Synesso reinforced screen - 1.3292 • Inspect portafilter baskets for wear or damage. Replace if necessary 14 gram basket - 1.7000 18 gram basket - 1.7090... -
Page 33: Annual Warranty Checklist
Annual Warranty Checklist Serial Number: _______________ S Series Machines To qualify for the Synesso 2 and 5 year warranty, this checklist must be returned to Synesso within 30 days of 1 year in service. Replace portafilter gaskets 8.5mm 1.3441 (standard size) 9.0mm... -
Page 34: Flowmeter Calibration Instructions
FLOWMETER CALIBRATION INSTRUCTIONS These instructions are to be performed using the flowmeter calibration feature made available with firmware version 2.64. See page 26 for information on accessing this feature in the programming. WARNING: It is recommended that this calibration be performed while the machine is cool and the heating elements are off. -
Page 35: Troubleshooting Guide
This is a basic troubleshooting guide for some of the common issues that operators might encounter when using their machine. For more detailed assistance with technical issues, contact your distributor, local service agent, or Synesso Technical Support. The machine may be reset by powering off for 10 seconds. - Page 36 TROUBLESHOOTING GUIDE Brew Gauge Brew Pressure Gauge Needle Value Changes Often: • This is normal. The lowest number (usually 3-5 bar) reflects the incoming line pressure. When brewing the needle reflects brew pressure (8.5-9 bar). When the brew tanks heat, the water expands and the ex- pansion valve relieves the pressure at 11 or 12 Bar.
- Page 37 TROUBLESHOOTING GUIDE • Failed pump, needs to be replaced. • Brew valve may have timed out (error BRBV0#). Turn brew group off to reset. No Brew Pressure; Pump/Motor is NOT Running • Pump relay failure. Inspect the relay. • Pump is locked or has failed. •...
- Page 38 TROUBLESHOOTING GUIDE • Have a technician perform further diagnostics. An Individual Tank Reads LOW: • Have a technician perform further diagnostics. An Individual Tank Reads Above the Set Point: • Have a technician perform further diagnostics. Handheld Controller Display is Blank: •...
- Page 39 There are ways to make this work if it is absolutely necessary to have a very hot steam tank. Contact Synesso Technical Support for more details. Steam Tank Steam Tank is Not Filling: •...
- Page 40 TROUBLESHOOTING GUIDE Hot Water Tap No Water Flows When the Switch is Pressed: • Have a technician perform further diagnostics. Only Cold Water Flows when Switch is On: • Turn the mix valve clockwise until it stops. This will cut off all cold water flow. If no water flows with the mix valve off, the hot water valve has failed.
- Page 41 TROUBLESHOOTING GUIDE the drip pan. The water will then drip onto the countertop or frame of the machine. This is normal. • Clean water under the machine indicates and internal leak. Have a technician perform further diagnos- tics. • In the case of a large leak in which water is collecting in the machine frame or pooling significantly below the machine, power down and unplug the machine and shut off the main water supply until a technician has repaired the leak.
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