Related Manuals for Synesso MVP
Summary of Contents for Synesso MVP
- Page 1 Last update: Oct 14, 2015 3 Group MVP 5610 4th Ave S. / Seattle, WA 98108—USA Tel: +1 206 764 0600 / Fax: +1 206 764 0601 Ordering Parts: parts@synesso.com Information: info@synesso.com www.synesso.com...
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Page 2: Table Of Contents
PID Tune Electrical System 27-32 Shot Timer Display Brightness Main Electronics Board Diagram Full Reset and WARNING Electrical Box, 3 Group MVP Hydra Maintenance 55-56 Electrical Box, 1 Group MVP Hydra Pressure Relief Valve Maintenance Hall Effect Board Replacement How Hot is your Shot (Brewing Temp) -
Page 3: Introduction
This manual applies to Synesso™models: MVP and MVP Hydra machines. The MVP machines can be con- figured to operate any group head as manual, manual with a program and full volumetric with a program that includes adjustable total water volume. -
Page 4: Safety Warnings
The hot water mix valve can be adjusted to deliver water as hot as 212°F (100°C), which can cause severe burns: please use caution when activating this water source. Safety Label Locations: Synesso™complies with UL regulations by posting the following labels on its machines: CALIFORNIA PROPOSITION 65 WARNING WARNING: Disconnect from... - Page 5 BREW & STEAM TANK SAFETY Safety Precautions: Espresso machines have numerous potential hazards, and it is of paramount importance to Synesso™ that people servicing our machines take all necessary precautions to ensure their personal safety. When work- ing on the machine’s boilers (unless otherwise instructed in the directions): ...
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Page 6: Start Up Screen, Serial #, Software Ver
14- is the year is was built (14 is the year 2014) & 2030 is the machine sequence number RECOMMENDED TOOLS & SUPPLIES Tools and recommended items required to fully diagnose, service and maintain Synesso espresso machines. Multi Meter – reads volts, amps and ohms ... -
Page 7: Warranty & Water Standards
12 months from the original date of shipment. Synesso will make a good faith effort for prompt correction or other adjustment with respect to any non wearing part that proves to be defective within the limited warranty period. -
Page 8: Installation Diagram
WARRANTY & WATER STANDARDS Synesso’s liability is limited to the purchase price of the product and shall not be held liable for damages that extend beyond the product itself. Synesso’s liability of consequential, incidental damages, indirect or direct damages for personal injury, inability to properly use this product, loss of business profits or interruption to business is expressly disclaimed. - Page 9 INSTALLATION...
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Page 10: Side Panel Removal
MVP & MVP Hydra - 2 Piece Side Panels This side panel is shown with the trim plates removed, to display the way the lower panel interlocks with the upper panel. When removing the Lower Side Panel from the espresso machine: ... -
Page 11: Plumbing Requirements
Turn incoming water ON and check for leaks. Synesso™machines require a minimum of 50 PSI (3.5 bar) of line pressure at 30gal (120L) per hour to have the auto-fill system for the steam tank functioning properly. Please ensure that the incoming water meets this requirement or contact Synesso™for alternative methods of boosting water pressure. -
Page 12: Electrical Requirements
ELECTRICAL REQUIREMENTS All Synesso™machines are rated to operate on 220v AC with a 50 or 60 Hz frequency, single phase. Machines will operate between 208v and 240v. Listed amp ratings are all measured at 220v. Incorrect voltage can cause malfunction or damage to the ma- chine. -
Page 13: Hydra Package (Incl. Regulator & Bypass)
Pressure regulator: Used to achieve the stage 1 low pressure pre-infusion. It is set and tested at 50 psi in the Synesso™factory. This pressure setting can be lowered if desired, but 50psi is the maximum output pressure. To adjust the pressure regulator, first loosen the nut on the threaded post, then turn the post counter-... -
Page 14: Initial Start Up & Bypass Setup
Once the desired pressure is reached, retighten the lock nut. 9. Please allow at least 30 minutes of “warm up” time before using your Synesso™espresso machine to brew shots or steam milk. The steam gauge (the left hand gauge) should read a minimum of 1.1 Bar. -
Page 15: Mvp System Intro. & Operation
MVP / MVP HYDRA INTRODUCTION The MVP Hydra is a machine model with a pump and motor for each group head. The MVP Hydra has inter- nal plumbing and wiring to accommodate separate and distinct pressures in each brew group. In contrast, an MVP has a single pump and motor for the entire machine. -
Page 16: Espresso Brewing
MP - Manual Program 8. Manual Program allows a time to be set for pre-infusion (and also for ramp up on MVP Hydra models.) At the completion of the set time the next stage begins automatically. If “0” is selected for the amount of time then the stage will be skipped. - Page 17 Shift LEFT to SAVE to Steam Tank, Low Water SAVE Lockout is ON ror or Low Flow Error Program 5 Level or Low Flow Error 6 Programs Shown. Only the selected MVP Brew Pressure Graph. program displays when in use.
- Page 18 8. Remove the wand from the milk, purge with steam, and wipe clean immediately after each use. NOTE: Although Synesso™steam wands are made with a proprietary double-walled process that helps to keep the outer wall cooler, the tip and base can become very hot and caution must be used.
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Page 19: Hydraulic System
HYDRAULIC SYSTEM Overview The hydraulic system in the Synesso™ is comprised of all parts through which water flows starting with where it enters the machine from the water treatment/filtration system. This chapter will detail the flow of water and some of the associated electrical components. - Page 20 HYDRAULIC SCHEMATIC - MVP...
- Page 21 HYDRAULIC SCHEMATIC- MVP HYDRA...
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Page 22: Pump & Motor
Incoming water Counter-clockwise - Decreasing Pump configurations: MVP machines have the dual inlet configuration, as shown above. MVP Hydras have separate pumps and motors for each group. Hydra 3 Group is shown with Bypass Boxes 1st Group (Left) MVP Hydra Grey... -
Page 23: Water Inlet
Brew Inlet Hose: Supplies the brew system with water from the pump. Hydra models have a pump, motor, and hose for each group. A 3 group MVP Hydra will have 3 hoses, 2 group - 2 hoses, and 1 group - 1 hose. - Page 24 Cold Water Valve: Synesso™ machines have 2 valves which provide water to the hot water tap (tea tap or Americano tap): the hot and cold water valves. Mixing in cold water allows the user to moderate the tem- perature at the spout.
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Page 25: Water Outlet
HYDRAULIC SYSTEM MVP Hydra 3 Group, Water Inlet (Right Side) Oct 2015 Drain Hose, 3/4” OD Expansion Valves (1 per Group) Major Components of the Water Outlet (Left Side) MVP or MVP Hydra - Oct 2015 Temperature Probe Steam Steam Gauge... - Page 26 Brew Tank: Synesso™’s brew tanks are entirely stainless steel, welded internally and externally to be water tight and thermally stable. Each brew tank has its own temperature probe and element which allows the us- er to set different temperatures on each group, as well as operate without a group if a serious service issue arises.
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Page 27: Electrical System
This chapter will cover the fundamentals of the electrical layout and functions of the machine. SAFETY NOTE: Please use caution when working on any part of the Synesso™ electrical system. Live cur- rent poses the risk of electrical shock, harm, permanent injury or death. Take all appropriate precautions, including turning off the machine, breaker, and/or unplugging the unit prior to working on the machine. -
Page 28: Main Electronics Board Diagram
ELECTRICAL SYSTEM Main Electronics Board - MVP & MVP Hydra #2.3081... -
Page 29: Electrical Box, 3 Group Mvp Hydra
Located underneath the machine, the electrical box contains all the power and signal wiring running to and from the Synesso™ machine. Since the 2 boxes represented below have many of the same components, they have been labeled with numbers for matching components and the descriptions follow in the next pages. -
Page 30: Electrical Box, 1 Group Mvp Hydra
8. Conduit Tube: Protects power and signal lines from abrasion and other damage. (Not Shown) 9. Main Electronics Board, MVP: Controls all automated systems throughout the machine. 10. Round Ribbon Cable: Connects the hand held display to the Main Electronics Board. -
Page 31: Hall Effect Board Replacement
ELECTRICAL SYSTEM Hall Effect Board Replacement Guide: 1. Turn off machine. 2. Unplug 4-pin connector from back of board. 3. Remove two #6-32 nuts and two #6 washers. 4. Lift board off of mounting posts. 5. Lower replacement board over posts. 6. -
Page 32: Electrical System Diagram
ELECTRICAL SYSTEM Electrical Schematic... -
Page 33: Programming - Handheld Controller
PROGRAMMING This programming section applies to all MVP Synesso™ machines. MVP machines have a hand held (wired) controller, pictured below, to allow the user to easily view and change the machine settings. To change settings on these screens, first press the line button on the left side of the display associated with the setting you wish to change. -
Page 34: Menu Level 1 - Operations
Line 4 indicates the length time set for the ramp-up phase in the current program. This option will ONLY be visible on MVP Hydra models. Ramp-up time begins once the pre-infusion stage has finished. To cycle to the next display screen, press the down button. -
Page 35: Steam Temperature Control
PROGRAMMING Line 1 indicates the brew group and program associated with the settings below. Line 2 shows the percent of the total water count at which the machine will ramp the shot pressure down. Lowered pressure near the end of the shot will change the extraction rate and alter the flavor of the shot. Line 3 and 4 show the total water count associated with the current program. -
Page 36: Hot Water Tap
PROGRAMMING Menu Level 1: Hot Water Tap Line 1 indicates that you are on the hot water tap control screen. Line 2 indicates the adjustable amount of time that the hot water tap will run before shutting off. Line 3 gives the option of setting the hot water time on line 2 by activating the tap and letting the water flow, then shutting it off. -
Page 37: Error Codes
PROGRAMMING Menu Level 1: Brew System Error Codes In an effort to prevent damage to machines and to help operators troubleshoot issues, Synesso™ has engi- neered several safeguards into the programming. By understanding these codes, operators can remedy is- sues more quickly. The most recent error can be found on the temperature overview screen at the lower right corner. -
Page 38: Brew Error Flow Charts
PROGRAMMING -Brew System Error Codes... - Page 39 PROGRAMMING -Brew System Error Codes...
- Page 40 PROGRAMMING -Brew System Error Codes...
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Page 41: Steam Error Codes
PROGRAMMING -Steam System Error Codes STEAM SYSTEM ERROR CODES It should be noted that when it comes to the error codes associated with water level control, there is a cas- cading effect as the water level in the boiler drops. For example, if the water inlet to the tank is clogged or the fill solenoid fails, the system will be unable to re-fill the boiler. -
Page 42: Steam Error Flow Charts
PROGRAMMING -Steam System Error Codes... - Page 43 PROGRAMMING -Steam System Error Codes...
- Page 44 PROGRAMMING—Steam System Error Codes...
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Page 45: Menu Level 2 - Settings
PROGRAMMING There are 3 levels of menus a technician can access through the wired controller: Menu level 1 described on pages 34-37 contain settings relevant to the day-to-day operation of the machine. Menu level 2 may be reached from level 1 and contains settings relevant to technicians and machine owners. To access menu level 2, first press the home button to return to the temperature overview screen. -
Page 46: Temperature, Fahrenheit & Celsius
PROGRAMMING Menu Level 2: Temperature This is the temperature display screen. Line 2 indicates the Temperature scale that you are currently in (Fahrenheit or Celsius). Line 4 indicates the operation status of the machine’s brew valves. Setting the brew valve function to [ON] will activate the brew valves, allowing the pressure to be bled from the brew tanks. -
Page 47: Brew Offsets
Menu Level 2: Brew Offsets Line 2 indicates the measured water temperature at the selected brew group’s temperature probe. Line 3 indicates the temperature adjustment made at the Synesso™ factory, in order to match the measured temperature with the temperature desired inside the puck. -
Page 48: Steam Offset
PROGRAMMING Menu Level 2: Steam Offset Line 2 indicates the measured steam temperature at the steam tank temperature probe. Line 3 is the offset used to calibrate the steam tank temperature and pressure so that when the steam tank is set at 250f, there is 1.3bar pressure on the gauge. -
Page 49: Power Save Mode
PROGRAMMING Menu Level 2: Power Save Mode - Enabled Line 2 of the Power Save Mode in this example is indicating the timers are [ENABLED], making adjustments to lines 3 and 4 available. If line 2 reads [DISABLED], no further settings will be available on this screen. Menu Level 2: Power Save Mode - Disabled Line 3 indicates the settable time at which your power save mode will start, cooling the machine to lower heat levels overnight. -
Page 50: Error Log
PROGRAMMING Menu Level 2: Error Log Line 1 of the error log screen shows how many errors the machine has recorded, up to the 35 most recent errors, and which of these you are currently viewing. This example is showing the second of two errors. Line 2 indicates the error code. -
Page 51: Return To Operations (Level 1 Menu)
Menu Level 2: Error Log To clear the Error Log, press the 4th line button 2 times so that [CLEAR] is flashing. Press an arrow button to select clear. The 4th line will ask you to confirm clearing the error log as shown below. Change the flashing [NO] to [YES] to immediately clear the log. -
Page 52: Menu Level 3: Configuration
Pressing a line button will flash the first adjustable value. Pressing it again will flash the next, and so on. Model codes: H=MVP Hydra, S=MVP Single pump, C is not used at this time. Bypass and boost values should reflect whether or not the machine has the appropriate hardware installed, not whether they are being used. -
Page 53: Return To Operation Or Settings Menu
The proportional-integral-derivative (PID) controller is a sequence of algorithms using a few finely tuned parameters to achieve and maintain a set temperature in each tank. Synesso strongly recommends AGAINST altering these values. The default values are shown in the picture above. -
Page 54: Shot Timer Display Brightness
A full factory reset can be achieved by pressing the line 3 button, then either the up or down arrow. This option will undo ALL changes that have been made to the machine. This includes the Synesso™ pro- grammed offsets, serial number and machine configuration information. -
Page 55: Maintenance
MAINTENANCE DAILY MAINTENANCE Proper and regularly scheduled cleaning and maintenance procedures are CRITICAL for trouble-free and opti- mum quality performance from your espresso machine. Backflushing This process forces water through the inlet tube and drain system. This should be performed on EACH brew group daily. -
Page 56: Maintenance Schedule
Change these items if they show damage or overuse. 2. Briefly inspect the machine for leaks or potential issues. Contact Synesso™or your local distributor or ser- vice agent to order parts and/or request service. -
Page 57: Pressure Relief Valve Maintenance
Pressure relief valve maintenance procedure The following instructions are intended to ensure the proper function of the pressure relief valve (PRV). We suggest the procedure be performed as a part of the twice yearly periodic maintenance schedule. Cool and depressurize the steam tank. Remove the yellow tubing guard surrounding the PRV. -
Page 58: How Hot Is Your Shot (Brewing Temp)
HOW HOT IS YOUR SHOT? We at Synesso are often asked "How can I tell if my machine is at the right temperature?" The answer is more complex than you might think. Several important concepts factor into both the temperature you read on your machine and the set point you should choose. -
Page 60: Troubleshooting Guide
Check which brew stage the group is in (shot timer pressure graph shows three bars for pump pressure.) In M mode, it takes several shifts left to reach full pump pressure (2 for MVP, 3 for MVP Hydra.) ... -
Page 61: Troubleshooting
TROUBLESHOOTING Diffuser screen/screw, or jet is clogged Soap residue not fully flushed after cleaning has glued the valve closed (tap the valve body gently). Brew solenoid has been sealed shut by dried soap or has failed. Brew Gauge Brew Pressure gauge needle value changes often: ... -
Page 62: Steam Wand
TROUBLESHOOTING Steam Wand Drip at the Steam Wand Tip: Steam valve seal is worn. Replace by installing steam valve rebuilt kit. Steam valve is filled with milk residue. Disassemble steam valve and clean. Wand is Hard to Move or Sticky: ... - Page 63 Category Symptom Possible Reasons & Solutions Brew Gauge Reads This is normal. When the brew tanks heat, the water expands and Brew Pressure 11 to 12 Bar when the expansion valve is set to relieve excess water pressure at 11 to or Flow Machine is Not 12 Bar.
- Page 64 Machines made after #240 use a thinner, longer gauge tube which eliminates flutter. If your machine is made before #240 and this issue becomes unacceptable, contact your dealer, service provider, or the Synesso™factory to purchase a retro- fit tube Readout for Brew The control must detect a temperature one increment (0.5°F on orig-...
- Page 65 There are ways to make this work if it is absolutely necessary to have a very hot steam tank. Contact Synesso™for more info. Sudden loss of Too much hot water has been used for Tea, Americano, rinsing, or Steam Pressure warming cups while still steaming milk.
- Page 66 If you are working from a static tank then you must use a line pres- sure boost pump to provide the pressure needed to fill the steam tank. Contact your dealer, service provider, or the Synesso™factory for more information regarding static tank installations...
- Page 67 Category Symptom Possible Reasons & Solutions Machine is not level. Check to make sure the surface that holds the machine is level. Slightly adjust leg height to create a level machine Debris is stuck in the water control fill valve. See Water Control Valves Steam Tank is Test first steam loop (S1) functionality:...
- Page 68 Category Symptom Possible Reasons & Solutions Electronics All zones read LO Check to make sure the element breaker is ON. Zones will read LO until the temperature in that zone reaches 175° F (79.4 C) An individual zone Test the connections at the probe and display reads LO Test thermal overload (over temperature) switch On machines built prior to 01-01-2011, Test the fuse for that zone.
- Page 69 Category Symptom Possible Reasons & Solutions Cold Zone On machines built prior to 01-01-2011, Test the fuse Check the reset switch on the tank TURN THE POWER OFF TO THE MACHINE and test element leads for continuity to ground and for resistance across the leads Display is Blank, NO If the red power switch is in the ON position and is NOT lit, there is LEDS are lit...
- Page 70 Clean water under the machine or on top of the electrical box indi- cates an internal leak. Remove the side panels and fascias until the source of the leak is determined. Contact your dealer, service repre- sentative, or the Synesso™factory for more info on fixing your spe- cific leak...
- Page 71 Portafilter “ears” will wear over time allowing the handle to swing further before the basket is fully engaged. Use of taller gaskets (8.5mm or even 9.0mm) will extend the usable life of the portafilter. Ask your dealer, service provider, or the Synesso™factory for more info Diffuser Screen is...
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