Table Of Contents - Avaya 2030 Manual

Page 2 - Introduction
Contents
Introduction ............................................................................... 3
Display Phone Features ............................................................ 4
Making Calls.............................................................................. 6
Speed Dials............................................................................... 9
PIN & Account Codes.............................................................. 10
Busy or Unanswered ............................................................... 11
Actions During a Call............................................................... 13
Answering Calls....................................................................... 15
Transfer, Park & Hold Calls..................................................... 17
Diverting Calls ......................................................................... 19
DSS Keys................................................................................ 21
Interruptions During a Call....................................................... 23
ACD Working .......................................................................... 24
Manager-Secretary Working.................................................... 25
Manager-Secretary Setup ....................................................... 27
Ringer Controls ....................................................................... 29
Other Features ........................................................................ 31
Phone Settings ........................................................................ 33
Voice Manager ........................................................................ 35
System Manager Phones ........................................................ 37
Good Phone Usage................................................................. 39
Glossary .................................................................................. 40
Index ....................................................................................... 41
INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)