Avaya 2030 Manual page 18

Page 18 – Transfer, Park & Hold Calls
Parking Calls
Dialling Ahead
INDeX 9.1 2030/50/60
You can retrieve parked calls at any other extension on the system.
Your phone displays calls you parked by a flashing -symbol next to
the line number. You can park several calls simultaneously. Calls
parked and not retrieved may recall your phone a short time.
To park an external call:
1. During the call, press PARK.
To unpark calls parked at your extension:
1. Press the display key next to the flashing -symbol.
To unpark a call at another extension:
1. Dial the parked call's line number (external calls only).
On incoming call you can display the status of another extension (or
group) without interrupting your call.
To dial ahead during a call:
1. Dial the number that you want to check.
2. The extension's status appears on the right-hand display; FREE,
BUSY or NU (Number Unobtainable).
3. Dial another number or press CANCEL.
If the extension displayed is free:
1. For an unannounced transfer, press ANSWER RELEASE.
2. To make an enquiry, press HOLD. This holds your current caller
and rings the dial ahead extension.
3. If unanswered, press HOLD to retrieve your first call.
4. If answered, either press ANSWER RELEASE to transfer your call
or press HOLD again to switch between calls.
You can set your phone to always automatically hold your current
call and ring the dial ahead number if it is free (rather than display
FREE).
To select show free or ring if free:
1. Press PROGRAM and then SCROLL. Press CALLFREE.
2. Enter the phone's passcode (see page 33).
3. To change the current setting, press CHANGE.
4. Press DONE and then press PROGRAM to finish.
38DHB0002UKCL - Issue 5 (12/00)