Avaya IP Telephones User Manual
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Avaya IP Telephones User Manual

Avaya IP Telephones User Manual

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Avaya™ Quick Edition
Release 4.0
Telephone User Guide
16-601411
Release 4.0
June 2008
Issue 5

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Summary of Contents for Avaya IP Telephones

  • Page 1 Avaya™ Quick Edition Release 4.0 Telephone User Guide 16-601411 Release 4.0 June 2008 Issue 5...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://avaya.com/support...

  • Page 3: Table Of Contents

    Contents Using Quick Edition IP Telephones....... Introduction .........
  • Page 4 Contents Avaya Quick Edition Release 4.0 46xx Telephone User Guide June 2008...

  • Page 5: Using Quick Edition Ip Telephones

    Using Quick Edition IP Telephones Introduction Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 6: Making Calls

    1. Press Dir to display the corporate directory; then press MyDir to display the personal directory. 2. Press the Line/Feature button beside the number that you want to dial. 3. Pick up the handset, or press SPEAKER. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 7: Receiving Calls

    To display the list of calls available for pickup in your group 1. Press PkLst to display all calls available for pickup. 2. Press the Line/Feature button beside the call that you want to answer. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 8: Putting A Call On Hold

    To put an active call on hold while you place a new call 1. Press HOLD. 2. Press a Line/Feature button. 3. Place and conclude the new call. 4. Retrieve the held call. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 9: Transferring Calls

    4. Press VmTsf and then press TRANSFER and press Ok. Parking and Retrieving Calls To park a call 1. While the call is active, press Park. 2. Press Ok and hang up. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 10: Conference Calls

    1. Select the Line/Feature button beside the party that you want to speak to privately. 2. Press Select. 3. To resume the three-way conference, press CONFERENCE. 4. Select the line that was put on hold and press CONFERENCE. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 11: Call Forwarding

    SIP network number, include the prefix. 5. Press Next, Save, then Exit. To return a busy signal and disconnect the caller, on busy 1. Press CFwd. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 12 It is necessary to make system configuration adjustments to enable email forwarding to voicemail. Please see your system administrator. This forwarding method does not remove the message from your mailbox; you will have to manually delete the forwarded messages. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 13: Zero-Redirect

    3. Select the Line/Feature button beside the number that you want to edit/dial. 4. Press Edit#. 5. Press Bksp and use the dialpad to enter a different number and then press Dial. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 14: Using Voicemail

    6. Press Play to listen to your recording; or Press Save and then Ok if you are satisfied with the recording; or Press Rec again to re-record your name. 7. Press Exit. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 15: Listening To Voicemail Messages

    1. Press OPTIONS and select Speed Dial and then press Add. 2. Type a name for the Speed Dial entry, for example, My Voicemail. 3. Press Next and type your own extension number, press Pause, and then press *. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 16 The following table shows shortcuts available from the keypad after you enter the password. Function Listen to new messages. Main Menu Listen to voicemail messages Rewind. Pause. Fast forward. Replay. Envelope information. Delete. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 17 Exit without changes and return to personal greeting menu. Delete personal greeting and use standard greeting. Change password. Configure zero redirect. Turn on feature. Turn off feature. Change redirect number. Return to personal greeting menu. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 18: Using Directories

    3. Type a name starting with the last name and ending with the first name (for example, Young, Mary). Press Bksp to delete characters if necessary: Action To enter special characters . , ’ & - and @ Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 19 1. Press Vmail and enter the password and then press Done. 2. Select the Line/Feature button beside the voicemail record that you want to copy. 3. Press Copy, then select My Personal Dir. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 20: Status

    ● In-A-Meeting ● Be-Right-Back ● Private ● ● When Status is set to automatic, the following values can be displayed: On Call (off hook) ● Available (on hook) ● Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 21 To configure your own status information 1. Press OPTIONS. 2. Select My Status. 3. Press PAGE LEFT and PAGE RIGHT to view all status options. 4. Select the Line/Feature button beside your status choice. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 22: Do Not Disturb

    Line/Feature button for a specific zone to broadcast a message to the devices in ● that zone. 3. Wait for the paging tone, and then speak your announcement clearly into the microphone. 4. Press Done or hang up and then press PHONE/EXIT. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 23: Speed Dial

    5. Select the Line/Feature button beside any available Speed Dial number. 6. Press Ok, then Exit. To copy an entry from a voicemail record 1. Press Vmail. 2. Type your voicemail password and select Done. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 24: Accessing Telephone Applications And Options

    Softkeys and the OPTIONS button provide access to user-specific and system-wide options. Default Function Softkey Label 4610 SW IP 4621 SW IP Do not disturb Retrieve a parked call. Retrv Retrv Call forwarding CFwd CFwd Directory Voicemail Vmail Vmail Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 25: Programmable Softkeys

    4. Select Reset Softkeys, then press Yes. Table 1: Telephone Softkey Functions Label Function Retrv Retrieve a parked call Corporate Directory MyDir My Personal Directory CFwd Call Forward Vmail Voicemail VMSet Voicemail options Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 26: Accessing User Options

    3. Type the password (initially enabled, the default password is 123456). 4. Press Done. To access user options when password protection is disabled 1. Press OPTIONS. 2. Select Options and User Options. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 27: Setting Password Options

    The volume setting is returned to the default setting automatically after the telephone has been idle for 30 seconds. Muting the Active Microphone Press the MUTE button. ● To activate the microphone, press MUTE again. ● Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 28: Changing The User Language

    Setting the Call Waiting Tone 1. Press OPTIONS. 2. Select Options and User Options. 3. Type the password (initially enabled, the default password is 123456). 4. Press Done. 5. Select Call Waiting Tone. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 29: Setting The Contrast Level Of The Display

    4. Press Done. 5. Select Sidetone level. 6. Select - and +. to adjust sidetone levels. 7. Press Save, then Exit. Registration Information for Optional Features 1. Press OPTIONS. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 30: Web-Based System Administration

    Web-based System Administration If your telephones are connected to the same network as the administration computer, you can configure system-wide options using the web-based administration interface. Refer to Avaya Quick Edition System Administration Guide. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide...

  • Page 31: Options Menus

    To connect your telephone to high-speed Internet and access the Corporate directory. 12. Reset Softkeys Reset softkeys to factory defaults. 13.Call Pickup Alert Select Audio or Visual Alert to display the status screen for audio/visual pickup alerts. Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 32 To access telephone and user options using a web browser: 1. Start the web browser on your computer. 2. In the Address field, enter the IP address of the telephone (for example, type https://192.168.0.2). Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

  • Page 33: Index

    ... putting all participants on hold ..putting one participant on hold Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 34 ... . . copy entry from corp dir ....disable a softkey Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 35 ....VDial softkey ....View speed dial list Visual Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...
  • Page 36 Index Avaya Quick Edition Release 4.0, 46xx Telephone User Guide June 2008...

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