Avaya 2030 Manual page 14

Page 14 – Actions During a Call
Software Release
Create a Conference Call
Recall
INDeX 9.1 2030/50/60
Occasionally you may need to talk to someone for support about
your phone or phone system. It may be useful to tell that person
what software your phone system uses.
To display the software release:
1. During a call, press PROGRAM, the phone displays the software
installed on your system. To do this without making a call, just
press ANSWER RELEASE first.
2. Press SCROLL to return to the normal display.
External Lines:
If your exchange uses digital lines, you can conference several of
these with internal parties. However, if your exchange uses any other
type of line, you can only include one of those in a conference.
Check with your
System Manager.
During a call, you can add callers to create a conference (of up to 64
calls).
To start or add to a conference:
1. Press HOLD to hold your current call (or conference).
2. Call the new person that you want in the conference.
3. If answered, ask if they wish to join a conference; if "yes" press
CONFER, if "no" press HOLD.
4. If unanswered, press HOLD to retrieve to the first call.
To exit the conference:
1. Press ANSWER RELEASE or replace the handset.
To park all the conference parties:
1. Press PARK (see page 18).
To split a 3-way conference:
1. Press SPLIT to hold one caller and connect the other.
2. To switch between calls, press HOLD.
Your phone system may connect to another phone system by a fixed
line (tie line). If this is the case, you may occasionally need to use a
'recall' (your System Manager will advise). To do this, RECALL
appears when necessary.
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