Attendant Add-On Console; Answering Calls; Transferring Calls - NEC ElectraElite IPK Attendant User Manual

ATTENDANT ADD-ON CONSOLE

Answering Calls

When CO incoming ringing occurs:
1. Lift the handset.
2. Converse and process the call.

Transferring Calls

With a call in progress:
1. Press DSS/BLF key for the desired station (call is placed on Non-
Exclusive Hold.)
2. Voice announce after the tone burst.
Wait for the ringing call to be answered.
Press Transfer on the Attendant Add-on Console.
Replace the handset.
Note 1:
Note 2:
Note 3:
OR
Pressing Transfer immediately after the DSS key will result in
an unscreened ring transfer or camp-on.
If the called station is busy or unanswered, press the flashing
Line key, Call Appearance key, or Conf key (internal calls) to
return to the original party.
Unanswered camp-ons and unscreened transfers will recall to
the attendant telephone. After answering the recall, pressing
Feature 86 will transfer the call to the personal voice mailbox of
the station number dialed.
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