Troubleshooting - Jura IMPRESSA XJ9 Professional Instructions For Use Manual

Troubleshooting

Problem
When preparing a latte
macchiato, the typical
three layers do not
form.
Insufficient foam is
produced when the
milk is frothed or milk
sprays from the
cappuccino frother.
Coffee only comes out
in drips when it is
being prepared.
Water hardness cannot
be adjusted.
'Fill bean container' is
displayed although the
bean container is full.
'Empty drip tray' is
always displayed.
'Fill water tank' is
displayed although the
water tank is full.
Cause/Result
–
The cappuccino frother is
dirty.
Coffee or ground coffee has
been ground too finely and
is blocking the system. The
same filter cartridge may
have been used several
times or the water hardness
set incorrectly in the
programming mode.
The CLEARYL Pro Blue filter
cartridge is activated.
The sliding catch for the
bean container has not
been pulled out or has not
been pulled out completely.
The metal contacts of the
drip tray are dirty or wet.
The water tank float is
trapped.
Action
T Turn the setting wheel of the cappuc-
cino frother to the far right and the Milk
Foam position ü.
T Change the length of the interval to at
least seconds in programming mode
(see Chapter 'Permanent settings in
programming mode – Product settings').
T Rinse and clean the cappuccino
frother (see Chapter 'Maintenance –
Rinsing the cappuccino frother').
T Check that the air intake pipe is fitted
on the cappuccino frother.
T Rinse or replace the air intake pipe. You
will find a replacement in the Welcome
Pack.
T Put the grinder on a coarser setting or
use coarser ground coffee (see Chapter
'Preparing and using for the first time –
Adjusting the grinder').
T Perform descaling (see Chapter
'Maintenance – Descaling the machine').
T Deactivate the filter cartridge in
programming mode.
T Pull the sliding catch on the right-hand
side of the bean container fully out.
T Clean and dry the metal contacts on
the back of the drip tray.
T Descale the water tank (see Chapter
'Maintenance – Descaling the water
tank').
Troubleshooting