Jura IMPRESSA XJ9 Professional Instructions For Use Manual page 50

Troubleshooting
Problem
Little or no water or
steam comes out of
the cappuccino frother.
The pump is very
quiet.
Grinder is making a
very loud noise.
'ERROR ' is displayed.
Other 'ERROR'
messages are dis-
played.
Cause/Result
The connector of the
cappuccino frother may be
blocked by milk residues or
limescale fragments
loosened during descaling.
There are foreign objects in
the grinder.
If the machine was exposed
to the cold for a long period
of time, heating is disabled
for safety reasons.
–
E If you were unable to solve the problem, contact customer
support in your country (see Chapter 'JURA contact details /
Legal information').
Action
T Remove the cappuccino frother.
T Unscrew the black connector with the
aid of the hexagonal hole on the
measuring spoon for ground coffee.
T Clean the connector thoroughly.
T Screw the connector back on by hand.
T Carefully tighten it using the hexagonal
hole on the measuring spoon, turning by
no more than a quarter of a rotation.
T Contact customer support in your
country (see Chapter 'JURA contact
details / Legal information').
T Warm the machine at room tempera-
ture.
T Switch the IMPRESSA off at the power
switch. Contact customer support in
your country (see Chapter 'JURA
contact details / Legal information').