Holding Calls; Transferring Calls - NEC Electra Elite IPK User Manual

HOLDING CALLS

Non-Exclusive Hold
With a call in progress:
1. Press Hold.
To retrieve a held call, press the flashing Line key or Conf key
Note 1:
(internal calls).
Calls on Non-Exclusive Hold can be retrieved from any multiline
Note 2:
telephone with the held line appearance.
After a preprogrammed time, the held call will recall to the
Note 3:
originating station. Once in a recall condition, Exclusively Held
calls can be retrieved from any station with the held line
appearance.

TRANSFERRING CALLS

Using Manual Dial
With a call in progress:
1. Press the Transfer key.
2. Dial the station number.
3. Announce the call
(optional).
4. Replace the handset.
If the called station is busy, replace the handset to initiate a
Note 1:
camp-on. Unanswered camp-ons and unscreened transfers will
recall to the attendant telephone. After answering the recall,
pressing the Feature key and then 86 will transfer the call to the
personal voice mailbox of the station number dialed.
Exclusive Hold
With a call in progress:
1. Press Feature.
2. Press Hold.
Using Direct Station Selection
(DSS)
With a call in progress:
1. Press the Transfer key.
2. Press the programmed
DSS.
3. Announce the call
(optional).
4. Replace the handset.
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