Trunk Queuing; Holding Calls; Exclusive Hold; Transferring Calls - NEC ElectraElite IPK User Manual

T Q
RUNK UEUING
Upon receiving busy tone when all outside lines are busy:
Dial Trunk Queue set code 78.
Replace handset.
Note: When an outside line is available, your telephone will ring; lift handset and place
call (no need to dial Trunk Access code).
H C
OLDING ALLS
E H
XCLUSIVE OLD
With a call in progress:
Press Hookswitch.
Note:1 Replacing the handset when a call is on hold will cause the held call to
immediately ring your station.
Note:2 Once a call is placed on hold, the telephone can be used to place another
internal or outside call or access a feature (i.e. Call Pickup). Replace handset to
return to the original party.
T
RANSFERRING
With a call in progress:
Press Hookswitch.
Dial station number.
Announce call (optional).
Replace handset.
Note:1 If the called station is busy, replacing handset will initiate a camp-on. An
unanswered camp-on or ring transferred call will recall to your telephone after a
preprogrammed time interval.
Note:2 To return to the original party, press Hookswitch twice.
Note:3 To transfer a call directly to a personal voice mailbox, dial 7 after dialing the
station number.
C
ALLS
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