Holding Calls - NEC NEAX1400 IMS User Manual

ANSWERING CALLS
CAMP-ON CALLS
.Depress ANS key First call is placed on hold Camped on call is connected
.Depressing ANS key allows alternation between the tWO Ibroker's callI
MESSAGE REMINDER CALLS -MULTILINE TERMINAL WITH DISPLAY
.lift handset
.Dial MESSAGE REMINDER SEARCH access code -
.Display shows MSG XXX fxXX is the station that left the messageJ The time the message was set is
also displayed
.Qial"r" to advance to the next message.
.Dial "2" to call the station that left the displayed message-
.Diaf"3" to dear the message without calling the station.
.Restore handset
MESSAGE REMINDER CALLS -ALL MULTILINE TERMINALS
TO CALL
.lift handset
.Depress MESSAGE feature key or dial MESSAGE REMINDER RETRIEVAL access code -
.Station that left message is automatical!y called
.Repeat until all messages are answered
HOLDING CALLS
NON-EXCLUSIVE HOLD
While connected to another station or outside line
.Depress HOLD key once.
.Call is placed on hold and can be retrieved by any multiline terminal with an appearance of the
held line
EXCLUSIVE HOLD
While connected to another station or outside lIne
.Depress HOLD key twice-
.Call is placed on exclusive hold and can only be retrieved from the terminal which originally held the call.
CALL HOLD
While connected to another station or outside line'
.Depress CALL HOLO featUre key or depress TRF key and then dial access code -.
.Receive dial tone.
NOTE This method should be used when the same ext.nsion lIne needs 10 be made avaitabl. 10 pt~. arother call
RETRIEVING NON-EXCLUSIVE AND EXCLUSIVE HOLD
.Depress line button with hold lamping indication
.lift handset
RETRIEVING A CALL HOLD
.With a call on call hold. restore handset and call will recall immediate!y
.With a call on call hold and another call in progress, repeating the call hold operation allows alternation
between the calls (broker's callI. When the handset is restored, the current call is released and the other call
will recall immediate!y
TRANSFERRING A CALL
With call in progress
.Depress TRF key (hear special dial tonet
.Dial extension number of station to receive the transfer-
.Restore the handset or wait for answer before restoring the handset
NOTE If called party is busy, depresscamp-on realure key or dial acc." codo 4 Hanging up will camp call onto the busy st"tion
CALL PARK
PARKING A CALL -FROM A MULTILINE TERMINAL WITH DISPLAY
With outside call in progress
.Depress TRF key fhear special dial tone)
.Depress one-touch key or dial call park access code -
.The first available call park location is selected and its number displayed
PARKING A CALL- FROM MULTILINE TERMINAL WITHOUT DISPLAY
With outside call in progress'
.Depress the TRF key Ihear special dial tonel
.Depress one-touch key or dial call park access code -
.Dial call park location (if busy, dial additional digit until available location is foundJ
.Receive service set tone,
ANSWERING CALlS/HOLDING CALLS/CAU PARK
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