Holding Calls; Transferring Calls; System Hold; Exclusive Hold - NEC DT820 User Manual

Holding Calls

System Hold –
With a call in progress:
1. Press Hold.
Exclusive Hold –
With a call in progress:
1. Press the Exclusive Hold key (Service Code
751:45).
-OR-
Press the Feature key then Hold key.
To retrieve a held call, press the flashing Line
Note 1:
key or ICM key (Internal calls).
Calls on System Hold can be retrieved from
Note 2:
any multiline terminal with the held line
appearance.
After a preprogrammed time, the held call will
Note 3:
recall to the originating station.
2-13 WED
HOLD
VMsg InPg

Transferring Calls

Using Manual Dial –
With a call in progress:
1. Press the Transfer key.
5:40PM
STA 12345678

ExPg
2. Dial the station number.
3. Announce the call (optional).
4. Replace the handset.
Using Direct Station Selection (DSS) –
With a call in progress:
1. Press the Transfer key.
2. Press the programmed DSS.
3. Announce the call (optional).
4. Replace the handset.
If the called station is busy, replace the
Note 1:
handset to initiate a camp-on. Unanswered
camp-on calls and unscreened transfers will
recall to the transferring station.
To return to the original party, press the
Note 2:
flashing Line key or Conf key.
A Programmable Function Key may be
Note 3:
assigned for DSS.
To transfer a call directly to a personal voice
Note 4:
mailbox, dial 8 after dialing the station
number.
2-13 WED
HOLD
VMsg
92
5:40PM
STA 12345678

InPg ExPg