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Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any
other documentation provided. If you still have questions, you may contact technical support and sales during
normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time).
Table 7.
Sales and support contact information
Sales
Phone:
Toll-free: 888.437.3287 (US, including Alaska and Hawaii; Puerto Rico; Canada)
Outside the toll-free area: 503.885.5700
E-mail
cvovideosales@ge.com
Fax
541-754-7162
Note:
Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE Security products is our online publication library,
available to all of our customers on our website. To access our publication library, go to our website at the
following location:
http://www.gesecurity.com
In the Tools area at the top, click the
and log on, you may search through our online library for the documentation you need.
1.
Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need
Adobe Acrobat Reader, which can be downloaded free from Adobe's website at www.adobe.com.
Technical support
generaltech@ge.com
541-752-9096 (available 24 hours a day)
Publication Library
link then select
Video
Surveillance. After you register
1
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