Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Matrix T3X-02
Summary of Contents for Matrix T3X-02
- Page 1 T 3 x - 0 2 T r e a d m i l l S e r V i C e m a N U a l...
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Page 3: Table Of Contents
Table of CoNTeNTS CHaPTer 1: Serial NUmber loCaTioN ............1 CHaPTer 2: imPorTaNT SafeTy iNSTrUCTioNS Before Getting Started ....................2 Read and Save These Instructions ................3 Electrical Requirements ..................... 4 CHaPTer 3: PreVeNTaTiVe maiNTeNaNCe Recommended Cleaning Tips ..................5 Check for Damaged Parts .................. - Page 4 Table of CoNTeNTS Running Belt Removal ....................25 Side Rail Replacement ....................26 Motor Control Board (MCB) Replacement ..............27 Motor Replacement ..................... 28 9.10 Drive Belt Replacement ..................... 30 9.11 Speed Sensor Replacement ..................32 9.12 Daughter Board Replacement ..................33 9.13 Incline / Elevation Motor Replacement ...............
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Page 5: Chapter 1: Serial Number Location
CHaPTer 1: Serial NUmber loCaTioN 1.1 Serial NUmber loCaTioN... -
Page 6: Chapter 2: Important Safety Instructions
This treadmill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the Matrix Treadmill. Please leave a 78.75" (2000 mm) x 39.50" (1000 mm) landing zone behind the treadmill. This zone is to allow easy access to the treadmill and gives the user an easy exit path from the machine. -
Page 7: Read And Save These Instructions
When using an electrical product, basic precautions should always be followed including the following: • D onotusetheequipmentinanywayotherthandesignedor intended by the manufacturer. It is imperative that all Matrix Fitness System's equipment is used properly to avoid injury. daNGer: To reduce the risk of electric shock: always unplug this equipment from the electrical outlet immediately after • Keephandsandfeetclearofmovingpartsatalltimestoavoid... -
Page 8: Electrical Requirements
Any alterations of this power cord could void all warranties of this product.. All Matrix treadmills require the use of a 20 amp "dedicated circuit" with a non-looped (isolated) neutral / ground for the power requirement. -
Page 9: Chapter 3: Preventative Maintenance
• C leanwithsoapandwaterorothernon-ammoniabasedallpur- making adjustments or performing maintenance or repair of any pose cleaners. kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon • W ipefootrails,console,heartrategrips,andhandlebarsclean request or in the field if proper arrangements are made. -
Page 10: Care And Maintenance Instructions
1) Remove any wax build up from the front and rear rollers of the * Lint free cleaning cloths machine. * Teflon based spray lubricant such as "Super Lube" or other Matrix 2) Inspect the underside of the running belt for damage, check for approved products. -
Page 11: Auto Calibration Procedure
CHaPTer 3: PreVeNTaTiVe maiNTeNaNCe 3.4 aUTo CalibraTioN iNSTrUCTioNS 3.5 adjUSTiNG THe rUNNiNG belT Run Auto Calibration to calibrate incline after assembly and after After placing the treadmill in the position it will be used, the belt replacing any electronic component. must be checked for proper tension and centering. -
Page 12: Console Description
CHaPTer 4: CoNSole oVerlay aNd WorkoUT deSCriPTioN 4.1 T3x-02 CoNSole deSCriPTioN WorkoUT keyS: Simple program view and selection buttons. Go: One touch Start and Quick Start. eNTer: To confirm each program setting. UP / doWN iNCliNe: Easy information and incline selection. -
Page 13: Manual Workout Operation
4.3 leVel baSed WorkoUT oPeraTioN 5k rUN WorkoUT oPeraTioN Your Matrix T3x-02 Treadmill offers a variety of level-based workouts 5K Run is a level-based workout with a fixed distance of 5 kilometers. to challenge users of all fitness levels. The following information will Incline is adjusted automatically throughout the workout. -
Page 14: Target Heart Rate Control Workout Operation
4.4 HearT raTe CoNTrol WorkoUT oPeraTioN Your Matrix T3x-02 Treadmill offers a Gerkin Firefighter Protocol Your Matrix T3x-02 Treadmill offers a heart rate control workout Fitness Test, The Gerkin Protocol was developed by Dr.. Richard mode. The heart rate control workout mode allows the user to Gerkin of the Phoenix (Arizona) Fire Department. - Page 15 CHaPTer 4: CoNSole oVerlay aNd WorkoUT deSCriPTioN 4.5 fiTNeSS TeST WorkoUT oPeraTioN - CoNTiNUed CardioVaSCUlar fiTNeSS PerCeNTileS SUb maximal Treadmill eValUaTioN CoNVerSioN Table males: Vo2 max (ml/kg/min) 0-29 30-39 40-49 50-59 Stage Time Converted Vo2max >58.8 >58.9 >55.4 >52.5 1:00 31.15 SUPERIOR 1:15...
- Page 16 CHaPTer 4: CoNSole oVerlay aNd WorkoUT deSCriPTioN 4.5 fiTNeSS TeST WorkoUT oPeraTioN - CoNTiNUed The Military Test programs and the Physical Efficiency Battery (PEB) provide workouts of a preset distance. These distances are established by the various branches of the Military with the objective of each test to complete the distance as quickly as possible.
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Page 17: Chapter 5: Manager Mode
CHaPTer 5: maNaGer mode 5.1 USiNG maNaGer mode 1) To enter Manager Mode, press & hold INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager appears on the display. 2) To enter the Manager Mode, press ENTER once Manager Mode appears on the display (Figure A). -
Page 18: Manager Mode Overview
CHaPTer 5: maNaGer mode 5.2 maNaGer mode oVerVieW CUSTom defaUlT miNimUm maximUm UNiT DESCRIPTION SeTTiNGS MAXIMUM TIME MINUTE Maximum workout duration. DEFAULT TIME 95 (LIMITED MINUTE Default start time in all TO MAX TIME programs. SETTING) DEfAULTLEVEL LEVEL Default start level in all programs. -
Page 19: Chapter 6: Engineering Mode
CHaPTer 6: eNGiNeeriNG mode 6.1 USiNG eNGiNeeriNG mode 1) To enter Engineering Mode, press & hold the INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager Mode appears on the display. 2) Press the INCLINE or SPEED keys until Engineering Mode appears on the display (Figure A) and press ENTER. -
Page 20: Chapter 7: Service Mode
CHaPTer 7: SerViCe mode 7.1 USiNG SerViCe mode 1) To enter Service Mode, press & hold the INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager Mode appears on the display. 2) Press the INCLINE or SPEED keys until Service Mode appears on the display (Figure A) and press ENTER. -
Page 21: Chapter 8: Troubleshooting
CHaPTer 8: TroUbleSHooTiNG 8.1 eleCTriCal diaGram... -
Page 22: Troubleshooting - Error Codes
CHaPTer 8: TroUbleSHooTiNG 8.2 error Code liST error Code deSCriPTioN SolUTioNS 0x0140 Incline motor failure. 1. Reconnect the incline motor. 2. Check the incline motor connection to the elevation rack. 3. Replace the incline motor. 0x0141 Drive motor is over temperature. 1. -
Page 23: Troubleshooting - Heart Rate Issues
CHaPTer 8: TroUbleSHooTiNG 8.3 TroUbleSHooTiNG - HearT raTe iSSUeS HearT raTe fUNCTioN doeS NoT Work or iS readiNG iNCorreCTly PoSSible CaUSeS: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged. -
Page 24: Chapter 9: Part Replacement Guide
CHaPTer 9: ParT rePlaCemeNT GUide 9.1 PlaSTiC SHroUd remoVal 1) Remove the 2 screws holding the front shroud to the frame using a 6 mm Allen wrench (Figures A). 2) The shroud is velcroed to the frame, so you will have to pull up with some force (Figure B). 3) Figure C shows the motor area with the cover removed. -
Page 25: Rear Roller Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.2 rear roller rePlaCemeNT 1) Remove one of the rear end caps using a Phillips screwdriver (Figure A). 2) Remove both roller adjustment screws using an 8 mm Allen wrench (Figure B). 3) Remove the rear roller from the running belt (Figures C & D). 4) Reverse Steps 1-3 to install a new roller. -
Page 26: Deck Removal
CHaPTer 9: ParT rePlaCemeNT GUide 9.3 deCk remoVal 1) Remove the front shroud as outlined in Section 9.1. 2) Remove the four deck screws using a 5 mm Allen wrench (Figure A). 3) Remove the deck from the running belt (Figures B & C). 4) Be careful not to pinch fingers during removal / installation of deck board. -
Page 27: Deck Cushion Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.4 deCk CUSHioN rePlaCemeNT 1) Remove the deck as outlined in Section 9.3. 2) Holding the bolt with a 5 mm Allen wrench, loosen the nut with a 13 mm socket (Figure A & B). 3) For the rear cushion, hold the cushion and remove the 13 mm nut (Figure C). -
Page 28: Front Roller Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.5 froNT roller rePlaCemeNT 1) Remove the front shroud as outlined in Section 9.1. 2) Using a hook or loop of wire, remove the spring from the drive belt tensioner. The tensioner should now pivot away from the drive belt (Figure A). -
Page 29: Running Belt Removal
CHaPTer 9: ParT rePlaCemeNT GUide 9.6 rUNNiNG belT rePlaCemeNT 1) Remove the front shroud as outlined in Section 9.1. 2) Remove the rear roller as outlined in Section 9.2. 3) Remove the deck as outlined in Section 9.3. 4) Remove the front roller as outlined in Section 9.5. 5) Remove the running belt and replace it with a new belt (Figures A &... -
Page 30: Side Rail Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.7 Side rail rePlaCemeNT 1) Remove the rear end cap using a Phillips screwdriver (Figure A). 2) Loosen the four screws under the frame using a 5 mm Allen wrench (Figure B). 3) Slide the rail off the back of the treadmill (Figures C & D). 4) Reverse Steps 1-3 to install a new side rail. -
Page 31: Motor Control Board (Mcb) Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.8 moTor CoNTrol board (mCb) rePlaCemeNT 1) Turn off power and disconnect the cord from the machine. 2) Remove the front shroud as outlined in Section 9.1. 3) Remove the wire connections to the MCB. 4) Remove the 2 screws holding the MCB to the base frame (Figure A). -
Page 32: Motor Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.9 moTor rePlaCemeNT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the front shroud as outlined in Section 9.1. 3) Release the drive belt tensioner spring (Figure A). 4) With the spring released, rotate the tensioner to relieve tension on the drive belt and walk the drive belt off of the motor pulley (Figures B & C). 4) Disconnect the motor cables from the MCB and cut any tie straps holding them in place (Figure D). - Page 33 CHaPTer 9: ParT rePlaCemeNT GUide 9.9 moTor rePlaCemeNT - CoNTiNUed fiGUre f fiGUre e fiGUre G fiGUre H...
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Page 34: Drive Belt Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.10 driVe belT rePlaCemeNT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the front shroud as outlined in Section 9.1. 3) Release the drive belt tensioner spring (Figure A). 4) With the spring released, rotate the tensioner to relieve tension on the drive belt and walk the drive belt off of the motor pulley (Figures B &... - Page 35 CHaPTer 9: ParT rePlaCemeNT GUide 9.10 driVe belT rePlaCemeNT - CoNTiNUed fiGUre d fiGUre e fiGUre f fiGUre G...
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Page 36: Speed Sensor Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.11 SPeed SeNSor rePlaCemeNT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the front shroud as outlined in Section 9.1. 3) Unplug the speed sensor wire from the MCB (Figure A). 4) Remove the 2 screws holding the speed sensor to the motor (Figure B). -
Page 37: Daughter Board Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.12 daUGHTer board rePlaCemeNT 1) Turn off power and disconnect the cord from the machine. 2) Remove the front shroud as outlined in Section 9.1. 3) Remove the wire connections to the Daughter Board. 4) Remove the 2 screws holding the Daughter Board to the base frame (Figure A). 5) Remove the Daughter Board (Figure B). -
Page 38: Incline / Elevation Motor Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.13 iNCliNe moTor remoVal 1) Turn off power to the treadmill and disconnect the power cord. 2) Lift the treadmill and support it so that the front wheels are off the floor, or the unit may be tipped on its side (Figure A). 3) Remove the clip from the pin and remove the pin attaching the incline motor to the rack (Figure B &... - Page 39 CHaPTer 9: ParT rePlaCemeNT GUide 9.13 iNCliNe moTor remoVal - CoNTiNUed fiGUre d fiGUre e fiGUre f fiGUre G...
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Page 40: Console Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.14 CoNSole rePlaCemeNT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the 4 screws holding the back of the console to the front and remove the back cover (Figures A & B). 3) Disconnect the 6 wire connections from the console. -
Page 41: Emergency Stop Switch Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.15 emerGeNCy SToP SWiTCH rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the 2 screws holding the red emergency stop key to the emergency stop frame (Figure A). 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure B). - Page 42 CHaPTer 9: ParT rePlaCemeNT GUide 9.15 emerGeNCy SToP SWiTCH rePlaCemeNT - CoNTiNUed fiGUre e fiGUre f fiGUre G fiGUre H...
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Page 43: Console Frame Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.16 CoNSole frame rePlaCemeNT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the 2 screws on each side holding the console frame to the handlebar frame (Figure A). 4) Remove the console frame from the handlebar frame. -
Page 44: Heart Rate Board Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.17 HearT raTe board rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the console frame as outlined in Section 9.16. 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure A). -
Page 45: Speed And Incline Keypads Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.18 SPeed or iNCliNe keyPad rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the console frame as outlined in Section 9.16. 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure A). -
Page 46: Handlebar Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.19 HaNdlebar frame rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the console frame as outlined in Section 9.16. 4) Remove the 3 screws on each side holding the handlebar frame to the console mast (Figure A). -
Page 47: Heart Rate Handlebar Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.20 HearT raTe HaNdlebar rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.15. 3) Remove the console frame as outlined in Section 9.16. 4) Remove the 3 screws on each side holding the handlebar frame to the console mast (Figure A). -
Page 48: Heart Grips Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.21 HearT raTe GriPS rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the 2 Phillips screws holding the 2 halves of the HR grip together (Figure A). 3) Disconnect the white wire from the bottom HR terminal and remove it (Figure B). 4) Disconnect the red wire from the top HR terminal and remove it (Figure C). -
Page 49: Console Mast Replacement
CHaPTer 9: ParT rePlaCemeNT GUide 9.22 CoNSole maST rePlaCemeNT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.14. 3) Remove the console frame as outlined in Section 9.16. 4) Remove the handlebar frame as outlined in Section 9.19. -
Page 50: Testing The Treadmill
CHaPTer 9: ParT rePlaCemeNT GUide 9.23 TeSTiNG THe Treadmill oNCe THe Treadmill or rePlaCemeNT ParT iS fUlly iNSTalled aNd aSSembled aNd ProPerly PlaCed oN THe floor, USe THe folloWiNG iNSTrUCTioNS To SeTUP aNd TeST THe maCHiNe: 1) If the treadmill was just assembled or if any electronic component has been replaced (including if the console cable is unplugged for any reason), the treadmill MUST be auto calibrated. -
Page 51: Chapter 10: Treadmill Specifications And Assembly Guide
JID 4.2 hp DC Drive Motor Controller DCI AC Drive CONSOLE Display Type Dot-Matrix LED Display Feedback Time, Distance, Calories, Speed, Incline, Pace, Heart Rate, METs, Watts, and Profile. Workouts Manual, Rolling Hills, Fat Burn, 5K, Target HR, Gerkin Protocol,... -
Page 52: Fasteners And Assembly Tools
CHaPTer 10: Treadmill SPeCifiCaTioNS aNd aSSembly GUide 10.2 faSTeNerS aNd aSSembly ToolS frame SeT ParT # ParT Name diaGram SPeCifiCaTioN qUaNTiTy Color Hex Head Cap Screw M8 x 1.25P x 25L Blue Flat Washer 8.2 x 19 2.0t Blue Hex Head Cap Screw M8 x 1.25P x 15L Black Button Head Screw... -
Page 53: Assembly Instructions
Prior to assembling the treadmill, unpack all of the contents of the box and make sure that all necessary components are present. Review the contents of the hardware package for completeness. Contact Matrix customer service at 866.693.4863 to report any missing items. - Page 54 CHaPTer 10: Treadmill SPeCifiCaTioNS aNd aSSembly GUide 10.3 aSSembly iNSTrUCTioNS - CoNTiNUed Open Black & White Assembly Bag. Assemble the HR handlebar to the left and right handlebars using item 14 - hex head cap screw. Fasten the contact HR handlebar assembly to the console masts using item 15 - button head screw and item 12 - flat washer. Pull the HR wires through the handlebar using the wire pull.
- Page 55 CHaPTer 10: Treadmill SPeCifiCaTioNS aNd aSSembly GUide 10.3 aSSembly iNSTrUCTioNS - CoNTiNUed Open Black Assembly Bag. Assemble the console frame to the Open Yellow Console Assembly Bag. Make the appropriate color handlebars using item 14 - hex head cap screw. Be sure to route coded wire connections to the faceplate then assemble to the the console cables down the console mast and connect the HR console frame using item 41 - hex head cap screw.
- Page 56 CHaPTer 10: Treadmill SPeCifiCaTioNS aNd aSSembly GUide 10.3 aSSembly iNSTrUCTioNS - CoNTiNUed Open Green Assembly Bag. Install the power cord and assemble Replace the motor cover(s) and power the treadmill on. The power item 18 power cord holder with item 22 button head screw. If your button is located next to the power cord inlet.
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Page 57: Software Upgrade Instructions
2) Turn off the treadmill power. 3) Insert the USB drive into the Reprogram Port of the T3x-02 console back cover (Figure A). 4) Turn on the treadmill power. The machine will make 3 short beep sounds and should start to upgrade the software. - Page 58 NoTeS...
- Page 59 maTri x fiTN e S S Sy S Tem S C or P. 1610 LAnDMARK DR IV E C oTTAg E g R oV E WI 53 527 US A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA X 60 8.