TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION ............1 CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS Before Getting Started ....................2 Read and Save These Instructions ................3 Electrical Requirements ..................... 4 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ..................5 Check for Damaged Parts ..................
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TABLE OF CONTENTS CHAPTER 9: PART REPLACEMENT GUIDE Motor Cover Replacement ..................34 Rear Roller Replacement .................... 35 Running Deck Removal ....................36 Deck Cushion Replacement ..................37 Front Roller Replacement ................... 38 Running Belt Removal ....................39 Side Rail Replacement ....................40 Motor Control Board (MCB) Replacement ..............
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS 2.1 BEFORE GETTING STARTED This treadmill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the Matrix Treadmill. Please leave a 78.75" (2000 mm) x 39.50" (1000 mm) landing zone behind the treadmill. This zone is to allow easy access to the treadmill and gives the user an easy exit path from the machine.
When using an electrical product, basic precautions should always • D onotusetheequipmentinanywayotherthandesignedor be followed including the following: intended by the manufacturer. It is imperative that all Matrix Fitness System's equipment is used properly to avoid injury. DANGER: To reduce the risk of electric shock: Always unplug this equipment from the electrical outlet immediately after • Keephandsandfeetclearofmovingpartsatalltimestoavoid...
TV POWER REQUIREMENTS If a TV will be added to the treadmill via a bracket, separate power must be provided for the TV. Matrix MYE TVs require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Up to 3 TVs can be daisy chained per 15...
• C leanwithsoapandwaterorothernon-ammoniabasedallpur- making adjustments or performing maintenance or repair of any pose cleaners. kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon • W ipefootrails,console,heartrategrips,andhandlebarsclean request or in the field if proper arrangements are made.
3) Remove the motor cover at the front of the machine. Start the unit and raise the incline settings to maximum height. Turn the power switch off at the front of the machine to prevent it from lowering accidentally. Lubricate the incline motor Acme screw (Matrix recommends Super Lube brand grease with PTFE additive).
CHAPTER 3: PREVENTATIVE MAINTENANCE 3.5 ADJUSTING THE RUNNING BELT 3.4 AUTO CALIBRATION INSTRUCTIONS Run Auto Calibration to calibrate incline after assembly and after After placing the treadmill in the position it will be used, the belt replacing any electronic component. must be checked for proper tension and centering.
CHAPTER 3: PREVENTATIVE MAINTENANCE 3.6 KNOWING WHEN TO REPLACE THE RUNNING BELT AND DECK One of the most common wear and tear items on a treadmill is the deck and belt combination. If these two items are not properly maintained, they can cause damage to other components.
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.1 T3X-03 CONSOLE DESCRIPTION WORKOUT KEYS: Simple program view and selection buttons. GO: One touch Start and Quick Start. ENTER: To confirm each program setting. UP / DOWN INCLINE: Easy information and incline selection.
4.3 LEVEL BASED WORKOUT OPERATION Your Matrix T3x-03 Treadmill offers a variety of level-based workouts to challenge users of all fitness levels. The following information will briefly explain the workouts and how to program the treadmill for each workout selection.
4.5 FITNESS TEST WORKOUT OPERATION Your Matrix T3x-03 Treadmill offers a Gerkin Firefighter Protocol Fitness Test, The Gerkin Protocol was developed by Dr.. Richard Gerkin of the Phoenix (Arizona) Fire Department. It is a sub-maximal graded treadmill evaluation used by many fire departments across the United States to assess the physical condition of the firefighters.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.5 FITNESS TEST WORKOUT OPERATION - CONTINUED CARDIOVASCULAR FITNESS PERCENTILES SUB MAXIMAL TREADMILL EVALUATION CONVERSION TABLE Males: VO2 max (ml/kg/min) 0-29 30-39 40-49 50-59 Stage Time Converted VO2max >58.8 >58.9 >55.4 >52.5 1:00 31.15 SUPERIOR 1:15...
CHAPTER 5: MANAGER MODE 5.1 USING MANAGER MODE 1) To enter Manager Mode, press & hold INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager appears on the display. 2) To enter the Manager Mode, press ENTER once Manager Mode appears on the display (Figure A).
CHAPTER 6: ENGINEERING MODE 6.1 USING ENGINEERING MODE 1) To enter Engineering Mode, press & hold the INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager Mode appears on the display. 2) Press the INCLINE or SPEED keys until Engineering Mode appears on the display (Figure A) and press ENTER.
CHAPTER 7: SERVICE MODE 7.1 USING SERVICE MODE 1) To enter Service Mode, press & hold the INCLINE DOWN and SPEED DOWN keys at the same time for 3-5 seconds until Manager Mode appears on the display. 2) Press the INCLINE or SPEED keys until Service Mode appears on the display (Figure A) and press ENTER.
CHAPTER 8: TROUBLESHOOTING 8.2 MCB WIRING JP3 - Console Cable JP4 - Incline Motor Cable N - Power Input (white) L - Power Input (Black) U - Motor Wire (red) V - Motor Wire (White) W - Motor Wire (Black)
CHAPTER 8: TROUBLESHOOTING 8.3 MCB LED PLACEMENT AND DEFINITIONS PWM - Console PWM signal light (when the motor is running, the light should flash). COM - Digital communication light. FAULT - The machine has stopped due to any C class error. UP / DOWN (FF) - Incline motor status light.
CHAPTER 8: TROUBLESHOOTING 8.4 ERROR MESSAGES ON THE CONSOLE CLASS ERROR CODE DESCRIPTION CONDITION LEVEL 0140 Incline motor fail. When the incline motor is supposed to move, it does not move. When the error happens the incline motor will be locked. The command "initialize"...
CHAPTER 8: TROUBLESHOOTING 8.5 0140 / 01A0 ERROR TROUBLESHOOTING ERROR MESSAGE 0140 / 01A0 1) CAUSE: a. Incline motor operation failed. 2) SOLUTION: a. Check the connection of the incline motor cable at the MCB. b. Run auto calibration (See Section 3.5). c.
CHAPTER 8: TROUBLESHOOTING 8.6 01A4 / 01A5 / 01A6 ERROR TROUBLESHOOTING ERROR MESSAGE 01A4 / 01A5 / 01A6 1) CAUSE: a. 01A4 - Main motor U phase disconnection. b. 01A5 - Main motor V phase disconnection. c. 01A6 - Main motor W phase disconnection. 2) SOLUTION: a.
CHAPTER 8: TROUBLESHOOTING 8.8 01AB ERROR TROUBLESHOOTING ERROR MESSAGE 01AB 1) CAUSE: a. Inverter error. 2) SOLUTION: a. When the display is showing an 01AB error, the MCB Fault LED should be lit (Figure A). b. If the MCB Fault LED is not lit, replace the console. c.
CHAPTER 8: TROUBLESHOOTING 8.9 02A0 / 02A8 ERROR TROUBLESHOOTING ERROR MESSAGE 02A0 / 02A8 1) CAUSE: a. 02A0 - Main motor failure. The belt does not move when it is supposed to move. b. 02A8 - Inverter circuit of the motor failed. Motor resistance is closed. 2) SOLUTION: a.
CHAPTER 8: TROUBLESHOOTING 8.10 02A1 / 02A2 ERROR TROUBLESHOOTING ERROR MESSAGE 02A1 / 02A2 1) CAUSE: a. 02A1 - Over AC power input voltage. b. 02A2 - Over / low DC bus voltage. 2) SOLUTION: a. Use a multi - meter to check if the input power is over 260V. b.
CHAPTER 8: TROUBLESHOOTING 8.12 02B5 ERROR TROUBLESHOOTING ERROR MESSAGE 02B5 1) CAUSE: a. The inverter sensor is reading the normal rated current is over 10.5 amps for 60 seconds. 2) SOLUTION: a. Use a multi - meter to check the motor cable for resistance at 3 points (Figures A, B, & C). b.
CHAPTER 8: TROUBLESHOOTING 8.13 02B9 / 02BA / 02BC / 02BD ERROR TROUBLESHOOTING ERROR MESSAGE 02B9 / 02BA / 02BC / 02BD 1) CAUSE: a. 02B9 - The inner memory IC data write error. b. 02BA - The inner memory IC data read error. c.
CHAPTER 8: TROUBLESHOOTING 8.15 TROUBLESHOOTING - HEART RATE ISSUES HEART RATE FUNCTION DOES NOT WORK OR IS READING INCORRECTLY POSSIBLE CAUSES: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged.
1. Sections 8.16 - 8.19 will help with diagnosing problems with TV and entertainment related equipment that is produced by Matrix Fitness Systems. 2. The T3x-03 treadmill has the capability of adding an external 15" TV with a bracket. A Matrix brand external TV will look similar to the TV in Figure A.
CHAPTER 8: TROUBLESHOOTING 8.17 ENTERTAINMENT TROUBLESHOOTING – PICTURE FUZZY OR UNCLEAR 1.RemovetheTVandconsolebackcovers(FigureA)Usingaverifiedgoodpieceofcoaxcable,hookthecoaxdirectlytotheTVjack.This bypasses internal connections for your machine or TV stand (Figure B). FIGURE A FIGURE B 2. If this does not clear your picture the issue is with the club's signal. Make sure that the coax has a signal strength of at least 10db. 3.IfStep1doesclearyourpicture,checktheinternalcablesandfittingsinsideyourmachine.Makesureyouhavenodamage(kinks,cutsetc) andnostraywiresorpoorfittingsontheendsofthecablesanywherethatthecoaxcableisconnected(FiguresC&D).Fittingsshouldhavea cleanflushconnectorandnostrayaluminumstrandstouchingthecenterconductor.Replaceorrepairanysuspectcables.
4. If internal TV power wire connections are good, verify 12 Volts power at the TV power wire where it plugs into the TV (wire in Figure B, shown with multi - meter in Figure E). If 12 Volts are present, the issue is likely with the TV itself, contact Matrix Customer Service.
(Used for changing menu and other settings). If the TV will function with the handheld remote, replace the TV keypad. If the TV will not function with handheld remote it is likely an issue with the TV itself, contact Matrix Customer Technical Support.
CHAPTER 9: PART REPLACEMENT GUIDE 9.1 MOTOR COVER REPLACEMENT 1) Remove the 2 screws holding the motor cover to the frame using a 6 mm Allen wrench (Figures A). 2) The motor cover is velcroed to the frame, so you will have to pull up with some force (Figure B). FIGURE A FIGURE B 3) Figure C shows the motor area with the cover removed.
CHAPTER 9: PART REPLACEMENT GUIDE 9.2 REAR ROLLER REPLACEMENT 1) Remove one of the rear end caps using a Phillips screwdriver (Figure A). 2) Remove both rear roller adjustment screws using an 8 mm Allen wrench (Figure B). FIGURE A FIGURE B 3) Remove the rear roller from the running belt (Figures C &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.3 DECK REMOVAL 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the four deck screws using a 5 mm Allen wrench (Figure A). FIGURE A 3) Remove the deck from the running belt (Figures B & C). FIGURE B FIGURE C 4) Be careful not to pinch fingers during removal / installation of deck board.
CHAPTER 9: PART REPLACEMENT GUIDE 9.4 DECK CUSHION REPLACEMENT 1) Remove the deck as outlined in Section 9.3. 2) Holding the bolt with a 5 mm Allen wrench, loosen the nut with a 13 mm socket (Figure A & B). FIGURE A FIGURE B 3) For the rear cushion, hold the cushion and remove the 13 mm nut (Figure C).
CHAPTER 9: PART REPLACEMENT GUIDE 9.5 FRONT ROLLER REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Using a hook or loop of wire, remove the spring from the drive belt tensioner. The tensioner should now pivot away from the drive belt (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.6 RUNNING BELT REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the rear roller as outlined in Section 9.2. 3) Remove the deck as outlined in Section 9.3. 4) Remove the front roller as outlined in Section 9.5. 5) Remove the running belt and replace it with a new belt (Figures A &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.7 SIDE RAIL REPLACEMENT 1) Remove the rear end cap using a Phillips screwdriver (Figure A). 2) Loosen the four screws under the frame using a 5 mm Allen wrench (Figure B). FIGURE A FIGURE B 3) Slide the rail off the back of the treadmill (Figures C &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.8 MOTOR CONTROL BOARD (MCB) REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the motor cover as outlined in Section 9.1. 3) Remove the wire connections to the MCB. 4) Remove the 2 screws holding the MCB to the base frame (Figures A &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.9 MOTOR REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the motor cover as outlined in Section 9.1. 3) Release the drive belt tensioner spring (Figure A). 4) With the spring released, rotate the tensioner to relieve tension on the drive belt (Figure B). FIGURE A FIGURE B 5) The drive belt can now be walked off of the motor pulley (Figure C).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.9 MOTOR REPLACEMENT - CONTINUED 7) Disconnect the motor ground wire from the motor and cut any tie straps holding the ground wire in place (Figure E). FIGURE E 8) Using an 8 mm Allen wrench, remove the four motor mounting screws (Figure F). 9) Lift the motor away from the treadmill (Figure G).
CHAPTER 9: PART REPLACEMENT GUIDE 9.10 DRIVE BELT REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the motor cover as outlined in Section 9.1. 3) Release the drive belt tensioner spring (Figure A). FIGURE A 4) With the spring released, rotate the tensioner to relieve tension on the drive belt and walk the drive belt off of the motor pulley (Figures B &...
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CHAPTER 9: PART REPLACEMENT GUIDE 9.10 DRIVE BELT REPLACEMENT - CONTINUED 5) Loosen the rear roller screws to relieve tension on the running belt (Figure D). 6) Remove the two 8 mm front roller screws (Figures E & F). 7) Lift the roller and remove the old drive belt (Figure G). FIGURE D FIGURE E 8) Reverse Steps 1-7 to install a new drive belt.
CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Lift the treadmill and support it so that the front wheels are off the floor, or the unit may be tipped on its side (Figure A). FIGURE A 3) Remove the clip from the pin and remove the pin attaching the incline motor to the rack (Figure B &...
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CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT - CONTINUED 4) Disconnect the incline motor power cable from the MCB (Figure D). 5) Disconnect the incline motor from the top mounting bracket (Figure E). FIGURE D FIGURE E 6) Lift the incline motor away from the treadmill (Figure F). 7) Reverse Steps 1-6 to install a new incline motor.
CHAPTER 9: PART REPLACEMENT GUIDE 9.12 CONSOLE REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the 4 screws holding the back cover onto the console (Figure A). 3) Remove the four 6 mm screws from underneath the console (Figure B). FIGURE A FIGURE B 4) Disconnect the 4 wire connections from the console (Figure C).
CHAPTER 9: PART REPLACEMENT GUIDE 9.13 EMERGENCY STOP SWITCH REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the 2 screws holding the red emergency stop key to the emergency stop frame (Figure A). 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure B).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.13 EMERGENCY STOP SWITCH REPLACEMENT - CONTINUED 6) Disconnect the 2 wires plugged into the back of the emergency stop switch (Figure E). 7) Depress the tabs on the top and the bottom of the emergency stop switch (Figure F). FIGURE E FIGURE F 8) This will allow the emergency stop to be removed from the emergency stop frame (Figure G).
CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE FRAME REPLACEMENT 1) Turn off power to the treadmill and disconnect the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the 2 screws on each side holding the console frame to the handlebar frame (Figure A). FIGURE A 4) Remove the console frame from the handlebar frame.
CHAPTER 9: PART REPLACEMENT GUIDE 9.15 HEART RATE BOARD REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the console frame as outlined in Section 9.14. 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.16 SPEED OR INCLINE KEYPAD REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the console frame as outlined in Section 9.14. 4) Remove the 2 screws holding the emergency stop frame to the console frame (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.17 HANDLEBAR FRAME REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the console frame as outlined in Section 9.14. 4) Remove the 3 screws on each side holding the handlebar frame to the console mast (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.18 HEART RATE HANDLEBAR REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the console frame as outlined in Section 9.14. 4) Remove the 3 screws on each side holding the handlebar frame to the console mast (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.19 HEART RATE GRIPS REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the 2 Phillips screws holding the 2 halves of the HR grip together (Figure A). 3) Disconnect the white wire from the bottom HR terminal and remove it (Figure B). FIGURE B FIGURE A 4) Disconnect the red wire from the top HR terminal and remove it (Figure C).
CHAPTER 9: PART REPLACEMENT GUIDE 9.20 CONSOLE MAST REPLACEMENT 1) Turn off power to the treadmill and remove the power cord. 2) Remove the console as outlined in Section 9.12. 3) Remove the console frame as outlined in Section 9.14. 4) Remove the handlebar frame as outlined in Section 9.17.
CHAPTER 9: PART REPLACEMENT GUIDE 9.21 TESTING THE TREADMILL ONCE THE TREADMILL OR REPLACEMENT PART IS FULLY INSTALLED AND ASSEMBLED AND PROPERLY PLACED ON THE FLOOR, USE THE FOLLOWING INSTRUCTIONS TO SETUP AND TEST THE MACHINE: 1) If the treadmill was just assembled or if any electronic component has been replaced (including if the console cable is unplugged for any reason), the treadmill MUST be auto calibrated.
0.5 - 12 mph / 0.8 - 20 km/h Contact HR Sensors Telemetric HR Receiver Transport Wheels DRIVE SYSTEM Motor Matrix 4.2 hp AC Dynamic Response Drive System™ Motor Controller Commercial Treadmill AC Drive CONSOLE Display Type Dot-Matrix LED Display Feedback Time, Distance, Calories, Speed, Incline, Pace, Heart Rate, METs, Watts, and Profile.
CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 FASTENERS AND ASSEMBLY TOOLS FRAME SET PART # PART NAME DIAGRAM SPECIFICATION QUANTITY COLOR Hex Head Cap Screw M8 x 1.25P x 25L Blue Flat Washer 8.2 x 19 2.0t Blue Hex Head Cap Screw M8 x 1.25P x 15L Black Button Head Screw...
Prior to assembling the treadmill, unpack all of the contents of the box and make sure that all necessary components are present. Review the contents of the hardware package for completeness. Contact Matrix customer service at 866.693.4863 to report any missing items.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED Open Black & White Assembly Bag. Assemble the HR handlebar to the left and right handlebars using item 14 - hex head cap screw. Fasten the contact HR handlebar assembly to the console masts using item 15 - button head screw and item 12 - flat washer. Pull the HR wires through the handlebar using the wire pull.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED Open Yellow Console Assembly Bag. Make the appropriate color Open Black Assembly Bag. Assemble the console frame to the coded wire connections to the faceplate then assemble to the handlebars using item 14 - hex head cap screw.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED Open Green Assembly Bag. Install the power cord and assemble Replace the motor cover(s) and power the treadmill on. The power item 18 power cord holder with item 22 button head screw. If your button is located next to the power cord inlet.
10.4 TV BRACKET INSTALLATION INSTRUCTIONS The T3x-03 is capable of accepting an add on 15" TV via a bracket. Use the instructions below to install the bracket to the treadmill. Use the TV Owner's Guide to program the TV after installation.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED 9. Feed the coax cable and TV power wire (4 pins - both wires come up the console mast), and controller signal wire (8 pins - from the console) through the hole in the handlebar frame below the console (Figure G).
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FIGURE N 17. Plug in a coax cable to the base of the treadmill (Figure O). NOTE: Matrix does not provide any external coax cables, it is the responsibility of the club to provide these cables. All coax cables should have a signal strength of 10db.
4) Build a path of folders on the USB drive that will be used. The path should be MATRIX\FW\UCB (create a folder called MATRIX, then a folder within MATRIX called FW, then a folder within FW called UCB).