Adaptec Snap Server 110 User Manual

Adaptec Snap Server 110 User Manual

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User Guide for
Snap Server 110
and 210

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Summary of Contents for Adaptec Snap Server 110

  • Page 1 User Guide for Snap Server 110 and 210...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Adaptec or any of its subsidiaries. The software described in this document is furnished under a license agreement. The software may be used only in accordance with the terms of the license agreement.
  • Page 3 Restricted Software, or permit others to do so, except as permitted by applicable law, but then only to the extent that Adaptec (and/or its licensors) is not legally entitled to exclude or limit such...
  • Page 4 Entire Agreement. This Agreement and all applicable Public Licenses supersede all proposals, negotiations, conversations, discussions, all other agreements, oral or written, and all past course of dealing between you and Adaptec relating to the Licensed Software or the terms of its license to you, and may only be modified in writing signed by you and Adaptec.
  • Page 5: Table Of Contents

    Use the Server Tab to..............24 Use the Network Tab to..............25 Use the Storage Tab to..............27 Use the Security Tab to..............28 Use the Monitor Tab to..............29 Use the Maintenance Tab to............30 110/210 User Guide...
  • Page 6 Monitoring Print Jobs Using the Administration Tool ......47 Pausing the Printer ................47 Deleting a Printer from the Snap Server ..........48 Chapter 4 Assistance with Your Server .............. 49 Phone Home Support .................51 Glossary ................. 53 Index ..................63 110/210 User Guide...
  • Page 7: Preface

    User CD. Audience This guide is intended for individual users or system administrators who need to install and maintain a Snap Server 110 or 210 on their network. This guide assumes a basic understanding of file server functionality. Notes and Cautions...
  • Page 8: Typographical Conventions

    Other sources of information about your Snap Servers are shown below. Title Description Snap Server 110/210 Quick Start Guide Installation and initial configuration instructions for the Snap Server 110 and Snap Server 210 Configuration and Hardware Options Detailed hardware configuration, options, and Guide specification information about all Snap Servers...
  • Page 9 Service and Technical Support For an immediate response to a service inquiry, use our Expert Knowledge Base System at http://www.snapserver.com/kb. Simply type in your question to view a list of possible resolutions to known issues. However, if none of the listed topics resolves your inquiry, you can forward the question to our technical support department, who will then email you a response.
  • Page 10 Snap Server 110/210 User Guide...
  • Page 11: Chapter 1 Installing The Snap Server

    Step 2: Turn the server on. Step 3: Assign the server an IP address (if necessary) and connect to the server for the first time. Step 4: Configure your server. Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 12: Snap Server Connectors And Controls

    Snap Server Connectors and Controls Snap Server Connectors and Controls The Snap Server 110 and 210 have the following connectors and controls. Connector/Control Description Power Button Press the Power Button to turn the Snap Server ON and OFF. Reset Button Use the Reset Button if you cannot access the Administration Tool and you need to perform a limited reset to defaults.The Reset...
  • Page 13: Step 1: Connect Your Server To Your Network And To A Power Source

    Four USB ports are available for connecting an APC USB UPS, a USB printer, and a USB tape drive. Service Port The service port is for Adaptec technical support use only. Ethernet Port Connect the included Ethernet cable to the Ethernet port and then to an Ethernet outlet.
  • Page 14: Step 2: Turn On Your Snap Server

    Your Snap Server is preset to acquire an IP address automatically. If your network does not automatically assign IP addresses, you may not be able to see the server on your network and you will have to manually assign an IP address. Snap Server 110/210 User Guide...
  • Page 15: Connect Using The Server Name

    Step 3: Connect to the Server for the First Time Two procedures are described here for connecting to the Snap Server. Use this procedure if... Connect Using the Server Name your network assigns IP addresses automatically. Connect to a Snap Server Using Snap your network does not assign IP addresses Server Manager (SSM) automatically or if your client cannot resolve the...
  • Page 16: Connect To A Snap Server Using Snap Server Manager (Ssm)

    Snap Server Manager command: ./Snap_Server_Manager If you selected not to create links: cd to home directory, then cd to the Snap Server Manager directory, and run the Snap Server Manager command: ./Snap_Server_Manager Snap Server 110/210 User Guide...
  • Page 17: Step 4: Configure Your Server Using The Initial Setup Wizard

    Step 4: Configure your Server Using the Initial Setup Wizard If using a DHCP server (server that automatically assigns IP addresses), skip to the next step. Otherwise: In the SSM console, right-click a server name and select . You will Set IP Address need to have the following information: •...
  • Page 18: Server Name

    Administration Tool if you have purchased a Storage > Snapshots Snapshots license. Or, for servers with no Snapshots license, you can simply increase your default volume size in the page. Storage > Volumes Snap Server 110/210 User Guide...
  • Page 19: Server Registration

    Locating Your Snap Server on Your Network Server Registration Register your server to receive Adaptec services and support, to create and track service requests, to download software updates, and to receive exclusive promotional offers. To Register a Single Server Until you register, the Registration window will appear as your opening screen every time you start the Guardian OS.
  • Page 20: Windows Users

    Workgroup if the default setup was accepted during installation. If it does not appear, follow the steps described here: On the Start menu, click and then Search Computers or People In What Are You Looking For, select Computers on the Network Snap Server 110/210 User Guide...
  • Page 21 Locating Your Snap Server on Your Network In the Search for Computers dialog box, enter the server name and click Search . By default your server name is based on the server number. For example, a Snap Server with the server number 30123 would by default be named SNAP30123.
  • Page 22 Snap Server and directory you want to map using the syntax . For example: \\server\share \\Snap401178\Share1 If you want the drive to be mapped every time you log in, click to put a check in box. Click Reconnect at logon Finish Snap Server 110/210 User Guide...
  • Page 23: Macintosh Users

    Locating Your Snap Server on Your Network You will be asked for your Snap Server userid and password if it is different than your Windows logon. The drive will then be visible as a network drive. Macintosh Users To connect to the Snap Server using MacOS 9.x Select the Network Browser or Chooser from the Apple menu.
  • Page 24: Connecting From The Web

    To browse the contents of the server, click the SHARE1 link. Additional links appear if you add network shares. If you restrict access to a network share, you must log in with the right privileges to browse the contents of the share. Snap Server 110/210 User Guide...
  • Page 25: Connecting From An Nfs Mount

    Locating Your Snap Server on Your Network Connecting from an NFS Mount To connect to the server using an NFS mount: From a command line, type mount server_name:/share_name /local_mount where is the name or IP address of the server, is the server_name share_name name of the share to which you want to mount, and...
  • Page 26 Locating Your Snap Server on Your Network Snap Server 110/210 User Guide...
  • Page 27: Chapter 2 Using Your Snap Server

    “Defining Snap Server Users” on page 37.) • Click the link to log in and display the Administration menu where Administration you can access server management features and perform administrative tasks. Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 28: The Administration Tool Interface

    Activity Area Description Menu bar The menu bar displays six tabs. Click one to open the menu for that set of functions. The options will appear below the menu bar and in the screen’s main panel. Snap Server 110/210 User Guide...
  • Page 29 Using the Administration Tool Activity Area Description Browser Home—Click to return to the Home page, which shows the server status buttons and site map. Snap Finder—Click to open a screen identifying all of the Snap Servers currently on your network. You can access any of the Snap Servers by clicking the Server Name or IP address link.
  • Page 30: Use The Server Tab To

    To maintain security, disable SSH immediately after the task is complete. • Configure UPS as your power source — Adaptec recommends that you use an APC-brand UPS as a power source to ensure a clean shutdown in the event of an extended power failure, and to automatically restart the server when the power outage is over.
  • Page 31: Use The Network Tab To

    SnapExtensions that do not fully support Unicode. • Register your server — Register your server to receive Adaptec Trusted Services and support, to create and track service requests, to download software updates, and to receive exclusive promotional offers.
  • Page 32 Name Service) by clicking the iSNS link. iSNS facilitates the automated discovery, management, and configuration of iSCSI. For more information about iSCSI and iSNS, see the iSCSI topic in the online Help. A license is required to activate iSCSI. Note Snap Server 110/210 User Guide...
  • Page 33: Use The Storage Tab To

    Using the Administration Tool Use the Storage Tab to... • Create RAID Sets, Volumes, and Shares — The Storage Guides link opens the RAID wizard, which takes you through the steps to create or modify a RAID, volumes, and shares. You can also create or modify your RAID by clicking the RAID Sets link.
  • Page 34: Use The Security Tab To

    Windows domains to share user IDs with local or NIS users and groups. This results in the same permissions and quota consumption applying to both the Windows domain user and the local or NIS user. Snap Server 110/210 User Guide...
  • Page 35: Use The Monitor Tab To

    • A list of USB tape backup devices attached to the server (Tape) • Send system information to Adaptec — Click the Support link to open a page where you can send your system information to Adaptec technical support for troubleshooting.
  • Page 36: Use The Maintenance Tab To

    • Update your GuardianOS — Click the OS Update to open a page where you can download and install the latest GuardianOS update from the Snap Server web site. Snap Server 110/210 User Guide...
  • Page 37: Using Snap Server Manager

    Using Snap Server Manager Using Snap Server Manager You can manage your Snap Servers using Snap Server Manager (SSM), a java- based, platform-independent utility that allows you to discover, configure, and monitor all of the Snap Servers on your network. You can also compare, copy, and configure settings for groups of GuardianOS Snap Servers in a single operation.
  • Page 38: Using Ssm To Manage Multiple Snap Servers

    • Scheduling operations to run during offpeak hours — Operations can be scheduled to run on multiple GuardianOS servers during offpeak hours. • Automatic email notification of completed operations — You can configure SSM to send an operations report (CSV format) upon completion of any operation. Snap Server 110/210 User Guide...
  • Page 39: Chapter 3 Customizing Your Snap Server

    You can change these settings at any time by starting the Administration Tool and selecting the tab, then selecting the setting you want to modify (see “Using Server Your Snap Server” on page 21 for an introduction to using the GuardianOS Administration Tool). Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 40: Reclaiming Snapshot Space

    Changing the configuration will erase all data stored on the disk drives. RAID Configuration Options Snap Server 110 The Snap Server 110 has a single disk, which supports only a 1-drive RAID 0 configuration. Because a single disk can only support RAID 0, you cannot change the RAID level.
  • Page 41 Changing Disk Configuration the RAID if desired. However, be aware that deleting the default volume may also disable some third party applications that reside on the volume. Before Note reconfiguring the volume space, be sure to review the Volumes topic in the Admnistration Tool’s online Help.
  • Page 42: Creating Shares

    . Provide the required name, location, and security model information about the new share. Click the button to Advanced specify hidden shares, network access, or Snapshot shares. For detailed information about creating and configuring a share, see the WebUI Online Help. Snap Server 110/210 User Guide...
  • Page 43: Setting Up Security

    Setting Up Security Setting Up Security To control who can access the files and folders stored on the server, you must set up security restrictions. To set up security on your server, use the settings on the Security menu in the Administration Tool.
  • Page 44 To define groups of Local Users, click , then click . You Security > Local Groups can use the other buttons on the Security page to manage local user groups. Snap Server 110/210 User Guide...
  • Page 45: Assigning User Access

    Setting Up Security Assigning User Access Access to Network Shares Network shares are virtual folders that map to an actual directory on the server. They are equivalent to Microsoft networking shares, Macintosh networking shared folders, and NFS exported file systems. Snap Servers are configured at the factory with one share for the default volume and RAID.
  • Page 46: Assigning Disk Usage Quotas

    For example, you may want to prevent some of your users from using more than 100 MB of disk space each, but you may also want to allow other users to operate without any restrictions. Snap Server 110/210 User Guide...
  • Page 47: Accessing The Snap Server With Guest Privileges

    Setting Up Security To assign disk usage quotas: Navigate to in the Administration Tool. If the link is Storage > Quotas Enabled , continue to the next step. If the link is , click the link, then click to put a check in the box.
  • Page 48: Setting Up Notification Via Email

    You may want to send a test email to confirm your settings. Check the Note Send a box to do so. test email... Snap Server 110/210 User Guide...
  • Page 49: Adding Snapextensions

    Snap Server. Some SnapExtensions are fully functional out-of-the- box; others may require a download and/or the purchase of a license for full operation. For up-to-date information on feature availability, contact Adaptec. Licenses can be obtained by clicking the...
  • Page 50: Setting Up Data Protection Schedules

    For more infomation about scheduling antivirus scans, see the CA eTrust Antivirus Software topic in the Administration Tool’s online Help or the Administrator Guide on your User CD. Snap Server 110/210 User Guide...
  • Page 51: Creating A Disaster Recovery Image

    Using your Snap Server as a Print Server Creating a Disaster Recovery Image Create a disaster recovery image (DRImage) on the Maintenance > Disaster Recovery page. This DRImage should be created after the server configuration is complete, and can be used to recover the server or a replacement server to the configured state.
  • Page 52: Adding The Network Printer To The Client

    Add a printer using your usual method. If you are using SMB, you will need to know the Snap Server name. If you are using IPP, you will need to enter the IP address in the field and the printer and sharename in the field. Type Queue Snap Server 110/210 User Guide...
  • Page 53: Monitoring Print Jobs Using The Administration Tool

    Using your Snap Server as a Print Server Adding the Network Printer to a Linux Client Add a printer using your usual method. If you are using SMB, you will need to know the Snap Server name. If you are using IPP, enter the exact path as follows in the URL field: http://servername:631/printers/sharename where servername is the name or IP address of your Snap Server and sharename is the...
  • Page 54: Deleting A Printer From The Snap Server

    . In the list of printers, the Server > Printing status of printer you just removed should appear as Offline. Click the printer link to open the Edit Printer page, then click the button to Delete delete the printer. Snap Server 110/210 User Guide...
  • Page 55: Chapter 4 Assistance With Your Server

    By disabling or password protecting the GUEST account, you prevent connection by any user not defined to the Snap Server's security. See “Accessing the Snap Server with GUEST Privileges” on page 41. Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 56 2GB. This problem only affects the display, it does not affect the available space or your ability to use it. Use a Web browser to determine how much free space is actually available. Snap Server 110/210 User Guide...
  • Page 57: Phone Home Support

    Once your Snap Server has been registered, Phone Home Support becomes available for use. Phone Home Support emails system logs and files that contain information useful for troubleshooting purposes to Adaptec technical support. You can use the screen to open a new case with technical support; or, Monitor >...
  • Page 58 Phone Home Support Snap Server 110/210 User Guide...
  • Page 59: Glossary

    In a server context, an array refers to the grouping of hard drives into a RAID set. authentication The validation of a user’s identity by requiring the user to provide a registered login name and corresponding password. Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 60 A set of network resources in Windows NT and Windows 2000/2003/XP/Vista, such as users and groups of users. A domain may also include multiple servers on the network. To gain access to these network resources, the user logs into the domain. Snap Server 110/210 User Guide...
  • Page 61 Term Definition domain name The ASCII name that identifies the domain for a group of computers within a network. Ethernet The most widely installed LAN technology. 100Base-T Ethernet provides transmission speeds of up to 100 Mbps. Fast Ethernet or 1000Base-T provides transmission speeds up to 1000 Mbps and is typically used for LAN backbone systems, supporting workstations with 100Base-T cards.
  • Page 62 Used in RAID 1, a process of storing data on one disk and copying it to one or more disks, creating a redundant storage solution. RAID 1 is the most secure method of storing mission-critical data. mounted A file system that is available. Snap Server 110/210 User Guide...
  • Page 63 Term Definition NAS (Network Attached Storage) Hard disk storage that is set up with its own network address as opposed to being attached to the department computer that is serving applications to a network's workstation users. By removing storage access and its management from the department server, both application programming and files can be served faster because they are not competing for the same processor resources.
  • Page 64 However, RAID 1 is the most expensive and least efficient storage method. recurring snapshot A snapshot that runs at an administrator-specified time and interval. Snap Server 110/210 User Guide...
  • Page 65 Term Definition restrict anonymous A Windows feature in which anonymous users cannot list domain user names and enumerate share names. Microsoft has provided a mechanism in the Registry called restrict anonymous for administrators to restrict the ability for anonymous logon users (also known as NULL session connections) to list account names and enumerate share names.
  • Page 66 SnapExtension A Java application that extends a Snap Server's functionality. SnapExtensions are produced both by Adaptec and third-party vendors. snapshot A consistent, stable, point-in-time image of a volume (file system) used for backup purposes.
  • Page 67 Term Definition static IP address An IP address defined by the system administrator rather than by an automated system, such as DHCP. The Snap Server allows administrators to use DHCP-assigned or statically assigned IP addresses. striping A RAID storage technique that distributes data evenly among all disks in the array.
  • Page 68 IP address mapping tables. workgroup A collection of computers that are grouped for sharing resources such as data and peripherals over a LAN. Each workgroup is identified by a unique name. Snap Server 110/210 User Guide...
  • Page 69: Index

    Administration Tool 9 Macintosh Systems 17 Browser buttons 23 Mapping a Drive in Windows 16 Home page 21 NFS Users 19 Interface 21 Web Users 18 Maintenance tab 30 Windows Users 14 Snap Server 110/210 User Guide Snap Server 110/210 User Guide...
  • Page 70 Guest (Macintosh) 17 Disaster Recovery 30 Scheduling 45 Disk Configuration Changing 34 Host File Editor 30 Snap Server 110 options 34 Snap Server 210 options 35 Disk Drive Information 27 Disk LED 6 ID Mapping 28 Disk Mirroring 35 Initial Setup Wizard 10...
  • Page 71 IP Address 25 Connecting to 7 Assign Automatically 9 Settings 25 Assign manually 9 Network Browser (Macintosh) 13 Using SSM to discover 10 Network LED 6 IPP port number 46 NFS, connecting with 13 iSCSI 26 Notification 42 iSNS 26 Open Files 29 Kensington Lock 7 OS Update 30...
  • Page 72 Configure 12 Status LED 6 Discovering 8 Storage Guides 27 Using to connect to the network 9 Subnet Mask 11 Server Registration 13 Support 29 Server Settings 24 System Configuration 29 Modifying 33 System Status 29 Snap Server 110/210 User Guide...
  • Page 73 Local Users 38 Network 38 Technical Support Telephone Numbers 3 Pre-definted 37 Usage quotas 40 Windows domain security 38 Unicode 25 Unix File Security 49 Update GuardianOS 30 Volumes 27 UPS 8 Usage 29 USB Ports 7 User Information 29 Users Access to files and folders 39 Web Browser, connecting with 13...
  • Page 74 Snap Server 110/210 User Guide...

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